buyZOXS Reviews 

Customer service is catastrophic. By The time of The review there are 39.000 customer cases before mine. The paket didn't get delivered, they asked for confirmation of my address and didn't answer me for so Long that the paket got send back. Supposedly I didn't collect it. I never got informed that I could collect it. Never buy there!

I bought my new mirrorless camera from ZOXS. It took a bit longer than expected to arrive, but it was totally worth it. Great service, great price, and a trusted seller.

I ordered a refurbished Samsung Galaxy S24 Ultra from buyZOXS. The device arrived in very good condition, exactly as described — camera, display, and everything else worked perfectly.

My only issue is with the battery. They promise more than 85% battery health, but I'm only getting about 3 to 3.5 hours of screen-on time, which is quite low. With a genuine 85%+ battery, I'd expect at least 5 hours. This was disappointing.

I also tried selling my old Samsung A55 through their trade-in service. They inspected it thoroughly and provided a detailed report, which I appreciated. Unfortunately, I couldn't accept the offer because the device wasn't originally from Germany and not all network bands were supported. So, they sent my device back free of charge.

Overall, a reliable company with a smooth process. Just be aware of the battery claims on refurbished devices.

Reliable, product is as written and shown in the website.

Always a good deal and good products at a perfect price, never had a problem and a repeat buyer

I experienced an issue with the delivery of my parcel which was supposed to contain the smartphone I bought from this company. I missed the delivery via 3rd party carrier at home, so they left it in a Paketshop as it is usually the case.

First try picking my parcel from the shop failed because they couldn't find it. I reported it via phone call to the carrier.

Then, I tried again picking up the parcel from Paketshop. I tried again as the carrier support team on the phone on some day before mentioned that according to their system, the Paketshop they pointed to me actually received my parcel, and they do not understand why the Paketshop team cannot find it but they would follow up. So on the second try, the Paketshop shop team found my Parcel.

Unfortunately, at home, when I actually opened my parcel, I saw STONES in the parcel instead of the smartphone i fully pre-paid to the seller, when I ordered the device online 4 weeks ago. I reported the STONES content to the seller (this company) on the same day 3 weeks ago when I saw the stones with several pictures, per mail. Customer service team asking more questions and I replied quickly every time.

When I reported the issue to this company 3 weeks ago I asked for speedy replacement or refund. But this is from my perspective so far a dead-end. By now I am only obviously interested in full refund. But seller's customers service team claims that this will be "assessed" only after seller and carrier company will finish their internal dispute, and no due date is given to me for refund. This is not acceptable. By now it has been 3 weeks since I got the STONES and immediately reported it. If they would need 10 years to finalise that internal seller/carrier dispute, should I as victim of theft during delivery be waiting also 10 years for the "assessment" of the refund on my online purchase?

This situation (stones in my parcel after online purchase with any company) never happened to me before and I am very much disappointed with this customer service.

Very good service

Purchase was good. Smartphone in line with description.

Only one scratch on the edge of the case. Screen perfect. Functionality good and battery seems good as well.

Raccomanded.

I got me new ("new" - for me, but a used one obviously) phone from zoxs. It was not the first time, I got 2 phones from them previously. I'm writing this mail because they sent a reminder that I should and honestly? if it works it works. We're used to leave reviews if we have a negative experience , but it's worth to leave a positive review as well.
Phone as described and price is decent. Not ebay good, but considering they have a company to maintain and offer 1 year warranty, it's good.
I got my honor magic 7 pro of so called 'excellent' condition category - 47 charge cycles on battery and it really looks great. It was half the price of a new 8 pro that was just released recently. Not all previous year models are at such a good price, so it's worth to look at various models that you like.

Arrived 4 days after ordering and was exactly as described. Thank you.

The Jigsaw is fine and just as descriped. All 1000 pieces arrived in a couple of days and the box was not damaged. Thanks

I ordered a phone and the next they they cancelled the order without any detailed explanation. Lost time. Otherwise the site seems fine.

Delivery was reasonably quick.
The phone was in perfect condition

Amazing product, like a new one or better than a new one, with everything in the package, thank you!!

The delivery was a few days later than communicated but overall everything went smoothly and the refurbished laptop I ordered seems to be working well.

All good! Fast delivery and item new as expected

The end product was amazing.
It looks completely new and even the packaging is on point.

Really happy with the decision honestly.

Disclaimer: This is a developing situation...

I bought the latest Roborock robot vacuum from this store which cost me around 800euros. I did not save much on it cause with the Black Friday deals, buying a new one would've cost me 850euros.

Unfortunately, after receiving it, I realized immediately that they sent me the wrong model, last generation's model, which is over a year old at this point & costs about 300euros less at this point.

Now, this could have been an honest mistake, I don't know, but I was certain of what I was buying and why I was willing to pay that much! Such mistakes are honestly unacceptable since now I have missed the Black Friday period and could've gotten a similar deal from a reliable seller. :/

I sent in multiple contact forms asking for how to proceed, no response yet, after 24 hours. I would certainly like to return this product, but the longer I wait for their response the more black friday deals I am missing out on.

This is a developing story and I will keeping updating this review as things develop.