Meesho Reviews 

Meesho has extremely poor policy for seller. In this case, the customer ordered a product and wore the bangles for 7 days and then returned used ones. On top of that as customer mostly does in India, they put any absurd reason and without checking authenticity, Meesho blocks the bangles in platform. I would suggest no one to buy from this platform. Other sellers platforms like Amazon and Flipkart are much better. meesho is good for those fake customers who love to order , wear them and return back after wearing because they know Meesho will not work for the sellers. Worth not even writing this rating.

# Worst Shopping Experience Ever – Meesho Has Zero Accountability and Zero Respect for Customers!

**Rating: 1/5 – Only because 0 stars is not an option!**

I have never experienced such pathetic delivery service and irresponsible customer support from an online shopping platform.

**26th October:** The delivery partner called me in the morning. I requested him to deliver my parcel to the second floor, but he refused and said he would deliver it later. I immediately went downstairs to collect it myself. Shockingly, even when I was standing right in front of him, he refused to hand over my order and walked away with my parcel!

That evening, he made a video call, which I did not answer. I immediately called him back through a normal voice call, but he disconnected my call and marked my delivery as FAILED!

**27th October:** After complaining, Meesho customer support assured me that my order would be delivered the next day. Instead, I faced another delivery failure.

**The most shocking part? Rather than taking action or properly investigating my complaint, Meesho simply CLOSED MY COMPLAINT WITHOUT ANY RESOLUTION!**

I contacted approximately **3–4 customer care executives**, repeatedly explained the incident, and wasted my valuable time. All I received were empty assurances.

**31st October:** Meesho finally issued a refund.

**WHAT AM I SUPPOSED TO DO WITH YOUR REFUND?**

I ordered the product specifically because I needed it before Diwali. I did not place an order just to receive my own money back after days of inconvenience!

**A refund is not compensation for wasted time, repeated delivery failures, or disrespectful treatment.**

How can a delivery partner refuse to deliver a parcel when the customer is physically standing in front of him? Why was my order marked as failed? Why was my complaint closed without any satisfactory resolution?

**Meesho protects its delivery failures instead of protecting customers. Zero accountability, zero professionalism, zero trust!**

I demand an investigation into the delivery partner's conduct, an explanation for closing my complaint, and accountability from Meesho's management.

I am sharing this experience publicly so other customers can make informed decisions before placing their orders.

**Google doesn't allow 0 stars; otherwise, even 1 star is too generous for this disgraceful service. Avoid Meesho!**

**Meesho, you refunded my money, but you cannot refund my wasted time or restore my lost trust!**

Super very good i am feel good

Despite making the payment in advance (Prepaid Order), Meesho has failed to deliver my order. What is even more disappointing and frustrating is that the delivery status was marked as "Delivery Failed" without making even a single attempt to deliver the package.

I have already paid for the product, yet I have neither received my order nor been provided with a satisfactory explanation for this irresponsible service.

This kind of customer treatment is completely unacceptable. Meesho should take responsibility for its delivery partners and ensure that customers are not misled by false delivery updates.

My advice to other customers: Think twice before purchasing anything from Meesho.I would strongly recommend avoiding Meesho until it improves its delivery services and starts respecting its customers' time, money, and trust.

Extremely disappointing experience. I will think twice before ever ordering from Meesho again!

Fraud meesho mera order tha bhi nhi but muje de diya and payment le lia paise bhi ni dere
Fraud meesho

My order cancelled by delievery man no sufficient reason after waiting 15 days time waste harrassing i deleted this app on my phone no respond from customer care like they don't interested to sale their. Products

I ordered a product from meesho, but it was not delivered.the delivery boy's behaviour was also very rude Very bad experience.. very very worst behaviour of delivery persons

I would like to raise a serious complaint regarding the unprofessional and extremely rude behaviour of your delivery executive, Mr. Javin Sisodiya.

Contact Number: 80002 67384

I had a very disappointing experience with him. I did not receive any call from the delivery executive regarding my order, yet he told me to come to the office and collect my order myself. His behaviour was extremely rude, disrespectful, and unacceptable towards a customer.

I believe that delivery executives represent the company's image and reputation. If customers are treated this way, it can seriously damage the company's reputation and customer trust.

I am extremely disappointed with this experience. I request you to investigate this matter seriously and take appropriate action. Customers deserve respectful communication and proper delivery service.

Kindly look into this issue and provide me with a resolution.

I am currently residing in Ayodhya and have placed multiple orders on Meesho, but my orders are repeatedly not being delivered. In my latest order, the expected delivery date was 30 October, yet Meesho cancelled the order on 27 October without delivering it.

This has happened multiple times, and it is extremely disappointing. Customers place orders with the expectation that they will be delivered as promised. Meesho should investigate this issue and ensure that orders in Ayodhya are delivered properly instead of being cancelled from their end without a valid reason.

I am very dissatisfied with this experience and hope Meesho takes this complaint seriously and improves its delivery service.

Very Disappointing Experience with Meesho

I have had a very bad experience with Meesho. I purchased a product, but the quality was not satisfactory, so I requested a return. The pickup agent collected the product, but the return status was not updated properly, and my refund issue remained unresolved.

I contacted customer support for help, but instead of providing a proper solution, I was told that they could not help me. This is extremely disappointing and frustrating. Once a product has been collected by the pickup agent, it is the company's responsibility to verify the pickup and process the refund.

Customers should not have to chase customer support repeatedly for their own money. The lack of proper assistance and accountability has completely damaged my trust in Meesho.

**Very poor customer service and a terrible return experience.** I expect Meesho to take responsibility, resolve my complaint, and process my refund as soon as possible. I would not recommend Meesho unless they improve their return and refund process.

Extremely Disappointing Experience with Meesho.Misconduct by Delivery Agent and Poor Customer Support

I am extremely disappointed with Meesho’s delivery service and the way my complaint has been handled.
Initially, the delivery agent called me while I was attending another call. When I returned his call, he spoke aggressively and told me that he was cancelling the order. After I complained to Meesho, the delivery was rescheduled.
During the second attempt, the same agent called me and asked for the OTP. I shared it with him and clearly instructed him to hand over my parcel to our society’s security staff. However, he neither delivered the parcel to the security staff nor handed it over to me. Instead, he marked it as undelivered and returned the order.
My question to Meesho is simple: Why did the delivery agent ask for and obtain the OTP if he had no intention of delivering the parcel? His actions appear to be deliberate, especially since he had already told me that he was cancelling the order.
What is even more frustrating is that Meesho has failed to take my complaint seriously and has allowed the order to be cancelled without providing a satisfactory explanation or resolution.
I strongly demand that Meesho investigate this incident, verify the delivery agent’s actions and the OTP transaction records, and explain why my parcel was not delivered despite my cooperation. Customers should not have to suffer because of the irresponsible conduct of delivery personnel and the company’s failure to address legitimate complaints.
Meesho must take accountability for its delivery service. Simply cancelling an order and ignoring a customer’s complaint is not an acceptable solution. I expect a proper investigation and a satisfactory resolution, not another automated response.

I am extremely disappointed and disgusted with this experience. I received a delivery message for an order worth approximately ₹589, even though I never placed an order on Meesho and have never ordered anything from this platform. I don't even have the Meesho app installed on my phone, yet a parcel somehow arrived at my doorstep.

To make matters worse, the kurta delivered was in a pathetic condition — torn, burnt, and completely unacceptable for any customer to receive. Is this the standard of quality control Meesho allows? Do customers have to pay for products that look damaged before they even reach their hands?

What makes this even more concerning is that this is the SECOND time I have faced such an experience. One bad experience may be a mistake, but a repeated incident raises serious questions about order verification, seller accountability, product inspection, and the handling of customer information.

I want Meesho to explain how an order was placed in my name without my knowledge or consent. Who placed this order? How was it processed? Why was a damaged product sent out? And what steps will be taken to ensure this does not happen again?

This is not just about ₹589. This is about customer trust, accountability, and the possibility of unauthorized orders being placed using someone's details.

I expect a proper investigation, a clear explanation, and an appropriate resolution — not a generic copy-paste response. Meesho must take responsibility for investigating this incident and addressing the repeated failure.

A platform cannot expect customers to trust it when orders appear without their knowledge and products arrive torn and burnt. I want this complaint escalated to the concerned team, investigated seriously, and resolved with accountability.

Please do not treat this as just another negative review. Investigate it, explain what happened, and take corrective action.

Extremely Poor Customer Service – Highly Disappointing Experience with Meesho

I am extremely disappointed and dissatisfied with Meesho’s customer service. My experience with the customer executives, Anjali and Manisha, was absolutely unacceptable and unprofessional.

Both executives demonstrated a serious lack of product knowledge, company policy awareness, and understanding of customer issues. They appeared to have little knowledge of the company’s services, products, or customer IDs and failed to handle my concerns properly.

What makes this experience even worse is their rude and unprofessional way of speaking. Customers deserve respect, patience, and polite communication, but the behaviour I experienced was completely opposite. Instead of providing proper assistance and resolving my issue, their communication left me frustrated and disappointed.

Meesho must seriously improve its customer support standards. Hiring customer executives who cannot communicate respectfully, understand customer problems, or provide accurate information creates a very negative impression of the company. Customer service is not just about answering calls; it is about listening, understanding, and resolving issues professionally.

I strongly request Meesho’s management to investigate this matter, review the conduct of these executives, and provide proper training in communication, product knowledge, and customer handling.

This level of customer service is unacceptable. Customers spend their money and trust the company to receive both good products and reliable support. If Meesho continues to provide such disappointing customer service, it risks losing the trust and loyalty of its customers.

I expect Meesho to take this complaint seriously and make genuine improvements rather than treating it as just another review.

I received a damaged product and initiated a return. The product was successfully picked up from me, yet your team continues to claim that the product has not been picked up and is refusing to process my refund.

This is completely unacceptable and reflects a serious lack of coordination, accountability, and professionalism within your backend team. I have already handed over the product, and I should not be made to suffer because of your internal tracking or communication failures.

I expect your team to investigate this issue immediately, verify the pickup status with the delivery partner, and process my refund without further delay. If the pickup has been completed, there is no justification for denying my refund.

The repeated failure to provide a proper resolution is extremely frustrating and raises serious concerns about your customer service practices. If this issue is not resolved promptly, I will escalate the complaint through the appropriate grievance redressal channels.

I expect a clear response, confirmation of my return pickup, and my refund to be processed at the earliest.

I would have given zero rating if there was an option. Hi I have been continuously saying that the product is not delivered but every time I open the issue you guys are closing the issue saying the product is delivered. I have been saying continuously that the product has not been delivered and I have not provided any OTP, but you cheater, fraud don't accept your order your delivery agents bloody mistake. In return you are asking the customer to understand. What the hell should I understand you fraud and cheating. Bloody cheaters and fraud. Meesho is running the biggest scam. Don't deliver the product or if by any chance you delivered it also then it is mostly damaged. What the hell are you doing. You are not at all Customer friendly and don't listen to the customer at all. You should close your bloody app. I am an influencer and I am going to spread the word about how fraud you guys are. I am going to publish on social media all your bloody fraud activities.

Fraud company. They take returns, don't update on apo n you never receive your refund..their customer care department is a complete scam... They go on repeating the same thing n you will waste your time. These people Should be behind the bars.

Meesho is one of the worst apps for online delivery. I order daiper 4 times and it came as a wrong items with empty box. Never ever trust this online apps

This company had deducted by amount but my order was not placed now they are not refunding my amount and are cutting my call in between of my conversation. It is really A FRAUD APP as the sale started on 9th October and that was the day I had ordered but they are all fake they just deduct money and fail to refund

I have had a terrible experience with Meesho. On 4th September 2026, a COD order that I never placed was delivered to my address while I was away. My husband received the package and paid cash, only for us to discover an old, used shirt without any tags inside.
Since then, I have contacted customer support almost every day, made approximately 50 calls, and sent numerous emails and messages through the Meesho app, Facebook, and Instagram. After weeks of complaints, the product was finally picked up on 1st October, but my refund is still pending as of 13th October.
Every time I contact customer care, I am told that the issue has been escalated and will be resolved within 24–48 hours, yet nothing happens. Representatives have been unhelpful, my repeated messages have gone unanswered, and even my requests to speak with a senior have been declined. I had to raise the issue publicly on Instagram just to receive a response.
This experience has caused me immense stress and completely shaken my trust in the platform. How can an order that a customer never placed be delivered, money collected, and the customer then made to chase a refund for weeks?
I expect Meesho to investigate this incident, issue my full refund immediately, and provide a clear explanation of how this happened.
I would not recommend Meesho unless it takes accountability and improves its customer support and grievance redressal process.

Hello Meesho Support Team,

I received a damaged study table, and all four corner protectors were torn. I raised a return and refund request on the same day of receiving the product.

It has been more than a week, but the pickup has still not been completed. Every day, a pickup person calls me, asks about the product dimensions, and says they will come either that day or the next day. However, nobody actually comes to collect the product.

I have contacted customer care multiple times, but I keep receiving the same response that my refund will be processed only after the pickup is completed. If the pickup is not happening, how will I receive my refund?

I cannot keep waiting indefinitely. Waiting for one or two days is understandable, but delaying the pickup for more than a week is unacceptable. I am also wasting my time answering repeated calls every day without any resolution.

Please arrange the pickup immediately and process my refund without any further delay. I request you to resolve this issue urgently and provide me with a clear confirmation of the pickup date and refund timeline. Plz don't buy from meesho .