Myntra Reviews 

Myntra delhivery has become the worst ever. Ordered on 25th of October and I still have not received my product .

Customer service has only 1 sentence..I understand your concern..

What nonsense..fake attempts are being made and now tracking updates have also stopped

Read Very Carefully So That You Can Just Avoid The King Of Manipulation In E-Commerce Myntra.

Masterclass in E-Commerce Manipulation- Stale Stock,Stuck Deliveries,Call Harassment & AI Censorship

​Indefinitely Delayed Orders & Zero Accountability.

​My recent purchases have suffered total operational paralysis -

1.​December 26 Delivery Cutoff Passed. Two separate orders placed on the app of a multiple order had an original promised delivery date of December 26,yet they remain stuck in transit endlessly.

​No Updates, No Accountability -Weeks after the missed deadline, there are zero tracking movements,no official notifications,and no genuine effort to fulfill or explain the breakdown.

​2. Warehouse Clearance of Obsolete Stock & Material Fraud

​Product quality and listing descriptions are unreliable -

​Dec 2023 Obsolete Stock -Sent shirts manufactured almost 3 years ago under the guise of sale clearance.The fabric was dull, irritated skin immediately,and felt substandard.

​Fake Leather & Mismatched Sizing -Belt listed as genuine leather turned out to be cheap synthetic plastic material,while sizing consistently ignores standard size charts.

​3. Transit Theft & Tampered Deliveries(Most Important Part)

​Packaging integrity is unmonitored across fulfillment channels -

​Multiple fragrance orders arrived as weightless,empty outer pure paper bags with both the actual perfume bottles completely removed.
​
Refunds were issued only after endless follow-ups,leaving the root security breach and theft within their logistics chain completely unaddressed.

​4. Call Support Tactics: Disconnections, Endless Holds & Fake OTPs

​When attempting to track missing items or overdue orders,customer support uses stall tactics -

​Infinite Hold Loops -Hours wasted waiting on calls only to receive canned,scripted responses that solve nothing.

​Abrupt Line Disconnections -Agents routinely disconnect calls after putting customers on hold to avoid taking accountability or logging tickets.

​The Fake OTP Trap -Agents claim an OTP has been sent to your mobile phone to proceed with verification when no OTP was ever sent by them using fake errors to close calls.

​5. Systematic In-App AI Review Censorship (Dark Pattern)

​The platform actively censors negative customer feedback on product listings.

Writing a 1-star review detailing missing items,empty packaging,or fulfillment failures triggers an immediate automated rejection stating - Contains service-related feedback -Avoid delivery/packaging details.

​Artificially Inflated Ratings -By auto-rejecting genuine delivery and packaging complaints,product pages maintain false 4+ star scores filled with repetitive paid reviews.

​Play Store Bot Loop -External complaints on google playstore received instant automated replies ("Please email support@...") designed solely to maintain developer response metrics.

​Final Verdict

​From holding orders past December 26 with zero response to sending stale stock, using call disconnection tricks,and running AI keyword censors on product reviews—this platform operates on consumer exhaustion.Do not rely on their in-app ratings,avoid Myntra completely or atleast avoid any pre-payments and stick strictly to Cash On Delivery so you can reject flawed or delayed shipments at the door.

They are blocking me constantly for posting my most bitter experience so far as far as online shopping is concerned.Only fake paid five star reviews are strictly allowed in their fake fraud app.

Genuine honest authentic detailed review by a real buyer who is totally broken frustrated agonised depressed fighting with myntra's internal management after this type of painful service provided and the mental harassment faced so far.

Rest all your choice.Thank you.

Worst customer support I have ever experienced. There has been no response or clarification regarding the delay in my order. My order was supposed to be delivered on 29 October, and it is now 4 November, yet I have received no update or response from your team.
They dont even provide refund

This level of service is extremely disappointing and unprofessional. I expect an immediate update on my order and a clear explanation for the delay.

Super team of frauds they took my money one month back and not delivering my order I spoke to so many people but everybody is asking me to wait 24 hours then escalation team came into the picture as expected they are advanced cheaters actually.
I understood their tactics they are collecting money in crores from innocent people by giving discounts & investing for a month and earning big money in terms of interest from the bank and slowly slowly refunding to the customers. And nobody is understanding the new idea of frauds actually is a good one ...

I would like to request people those are facing such problems please get together on this platform and make innocent people aware about it ..and please connect each other so that we can take up to consumer forum because one single customer can't fight with them .

Regards
Sajid Khan

Having horrible exprience dealing with Mytra. Order ID: # 1344532 64591934308501 not delivered yet marked delivered. Raised complaint and it auto closed without any resolution. Once my favourite platform to shop is now a nightmare. Horrible delivery delay and bad customer service.

Please don't order from myntra. It's worst app i ever experienced. They suddenly cancelled my order without my concern also this is not first time this is 3 rd time they are doing so. Last time i had talked to their customer service which was useless where they had assured me to deliver the product so believing them i had reordered the dress. Now again they have cancelled now when i connect their customer service they are saying me that they cannot deliver then why they are taking order and wasting our time. Atleast i can plan for buying instand of waiting.
And they have worst bakwas customer service where they know only to ask apologies and just leave the chat without any solution or conclusion.
Very disappointed with this app never ever gona order anything from this app anymore. I don't recommend any one to order also.

My experience with Myntra has been extremely disappointing.

I received a faulty watch, and even the replacement provided by Myntra was defective. After contacting customer support on 9 October 2026, an exchange for Nike shoes was initiated. However, the exchange has been stuck since 14 October 2026, continuously displaying "Out for Delivery" without the actual exchange taking place.

What makes this worse is the complete lack of accountability from customer support. I have repeatedly contacted them through calls and chats, only to experience excessive waiting times, disconnected calls, unhelpful agents and repeated false assurances.

It is unacceptable that a customer has to spend so much time chasing a company for a basic exchange service.

I am extremely disappointed with Myntra's product quality control, delivery management and customer grievance redressal process.

I would genuinely advise customers to think twice before relying on Myntra's exchange and customer support services.

Myntra, please stop providing generic assurances and take accountability. I expect my pending exchange to be completed immediately.

In2026 rakhi festival my sister ordered Cadbury chocolate & chandi rakhi they cost of rupees 500/ but they charge 1500/ and send the 2 month expiry chocolate to my address,now we complaint to customer care but the high authority can't talk to me for this regarding
So guys don't buy any product from Myntra bad service,bad customer handling and unorganised work,it's bad experience from Myntra
To other company they understand and solve the problem easily and my money easily ,today 2.5 months completed, company men already pick the return parcel,but the company not giving the refund,same on the company,money thief's

Worst customer support I have ever experienced. There has been no response or clarification regarding the delay in my order. My order was supposed to be delivered on 31st October, and it is now 2nd November, yet I have received no update or response from your team.

This level of service is extremely disappointing and unprofessional. I expect an immediate update on my order and a clear explanation for the delay.

I received a product in a different colour from the one I had ordered, so I returned the item to the delivery agent within a week. However, Myntra did not provide any proper communication or confirmation after the pickup. When I followed up for my refund, they started asking me for all the pickup details.

After waiting 20 days without receiving my refund, I contacted Myntra customer support. Instead of resolving my issue, the support agent asked me about the pickup date, time, and other details. As a customer, I find it unacceptable to be asked to recall every detail after the company has already collected the returned product.

This experience has been extremely frustrating and disappointing. Customers should not have to struggle to get their own money back after returning an incorrect product.

My suggestion to all Myntra customers: Whenever you return an item, make sure to record the pickup date, time, and other relevant details. Keep all possible evidence, including screenshots and return confirmations. Otherwise, you may face difficulties getting your refund if you cannot recall these details after a few weeks.

Myntra needs to improve its return and refund process, provide proper pickup confirmations, maintain accurate records, and take responsibility for resolving customer complaints instead of putting the entire burden on customers.

Myntra is a highly unreliable and frustrating company regarding customer service and order delivery, they are a complete disaster. I strongly suggest choosing Amazon, Flipkart, Blinkit, or any other platform instead of this shady and chaotic company.
Mash!

Delivery delayed all parcel not delivered nhi hote single delivery m why ???? Customer not satisfied delivery person cancel the order!!!!!!!!??? Kya koi person notice bhi kr rha h .... Plss see.... . .

Myntra is a fraud. They do not exchange as promised. They lie about deliveries and cancel exchanges. You are left with clothes that do not fit and without a refund. Their automated chat is useless. Never, never again will I buy from Myntra.

My Bad Experience with Myntra – The Derma Co. Vitamin C Serum
I ordered The Derma Co. 15% Vitamin C Face Serum (30 ml) from Myntra, but the product I received appeared to contain water instead of the actual serum. The packaging was also damaged/open.
I raised a complaint with Myntra, but my issue was marked as resolved without my concern being properly addressed. I am disappointed with this experience and concerned about the product's authenticity and quality.
I request Myntra to investigate this matter, arrange a return and issue a full refund.
Complaint ID: IN26102922164801787984
I hope Myntra takes this complaint seriously and provides a satisfactory resolution

Extremely disappointing experience with Myntra! I have been a loyal customer for over 10 years, but for the past few months, the same delivery executive has repeatedly refused to deliver orders to my doorstep, asking me to collect them from different locations instead. When I refuse, orders are cancelled with misleading remarks like “delivery failed” or “customer unavailable.”

Despite raising complaints almost 50–60 times, there has been no resolution. Today, the same issue happened again. Is this how Myntra treats its valued customers? I have all the evidence and will escalate this matter across consumer grievance platforms. Myntra needs to take immediate action and stop ignoring its customers!

I ordered Kushals Jewelry online. It said it delivered. I did not receive it. It was an expensive one.I ordered dress and Jewelry together. My parents took the delivery. When i came 10 days back from vacatiom i did see the jewery , called mytra support they said i have to let them know on same day . I lost the jewelry and money. I have lost trust

I placed an order for 11 items, but 4 were missing. A refund was issued for only one of the missing items. I have been requesting refunds for the remaining three items for nearly a month, and Myntra’s support team has now informed me that it is too late to process them. Despite repeated explanations, the issue remains unresolved, and I feel I have lost both time and money.

Hi ordered a shirt from myntra 30 mins delivery, prepaid order but instead of delivering on time, its getting delayed and delayed, delivery agent responded only once and that too very rudely. Very disappointed and would never recommend any one also ll try not to use it in future.
Very Bad Experience

Myntra is a big fraud. They sent a ripped off cloth and I saw the product placed return in just 10 minutes after receiving the order and they declined the request. The product was as it is but they still declined. I will have to knock consumer court to handle this now. I won't waste my hard earned money

Used to love this store, great clothing, but recently it has been a nightmare to deal with their mistakes, and an even bigger headache to go through their customer service. First of all there is this free AI assistant, that simply reads out what is on my screen in a condescending voice, and is of zero help to anyone, then, when you try to connect to a human agent, you have to wait at least 30 mins to get one. I had to wait over an hour for mine. They are also barely of any help, and told me no no sir, everything is fine from our end, you go talk to your bank, which like an idiot I went and did, and they said no, there is no refund, there has been mistake from myntra's side. If you want to make someone's life hell, tell them to buy cloths from myntra. I've had to escalate it to the National Consumer Helpline for a simple refund. Never using this god awful site ever again.