The knitting network is a great site for all your craft hobbies. There is lots to choose from and the website and ordering process is easy to use. Deliveries are also fast. I get my orders with 3 wo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #12 of 16 best companies in Yarn store
- #25 of 60 best companies in Craft shop
- #81 of 180 best companies in Hobby shop
- #9 of 13 best companies in Wool Shop
About The Knitting Network
Written by the company
Welcome to The Knitting Network! With over 50,000 ‘Excellent’ rated reviews on Trustpilot, we’re proud to be the UK’s favourite online yarn store. We stock over 10,000 items, including knitting and crochet yarns from all your favourite brands, like Emu, King Cole and Sirdar. All orders placed by 5pm are despatched the same working day, and UK delivery is FREE when you spend £30 or more. Returns are FREE and all UK orders are sent via Royal Mail Tracked delivery. Our UK Customer Care team are on hand to help, 5 days a week, by phone, email or online chat.
We're much more than great products and quick delivery. Subscribe to our emails for exclusive offers on yarn, free patterns, project inspiration, kits, colour packs and more! Everything we post goes out in our eco-friendly, recyclable packaging.
Discover Emu yarns at The Knitting Network! Established over 80 years ago, Emu's vibrant colours and outstanding quality have been appreciated by generations of knitters and crocheters. The Emu family includes 5-star rated Emu Classic DK, with 50 shades of soft, easy-care yarn, perfect for every project. There's also Emu Classic Chunky and Super Chunky, which have a mix of bright, pastel and neutral colours to choose from.
Contact info
Unit 2 Styles Close, ME10 3BF, Sittingbourne, United Kingdom
- 01795570303
- hello@theknittingnetwork.email
- theknittingnetwork.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My go to for yarn and patterns
My go to for yarn and patterns, never been disappointed with either and the delivery is excellent
King Cole homespun is fabulous…
King Cole homespun is fabulous alternative to Rowan felted tweed love it just would like more shades
The wool arrived well packaged…
The wool arrived well packaged and exceptionaly quick. Great value and a large assortment of yarns from various names. So easy to browse order and pay and quick delivery all add to a great experience
Always a good company to work with
Always a good company to work with. Good choices, great value and excellent service
i dont buy as much took long time to…
i dont buy as much took long time to get orders and was told they were sending out all together to keep postage costs down as i took out yearly poststage cost but they keep sending special offers out and want them when i can also wool was thin
Easy to order and receive patterns via…
Easy to order and receive patterns via downloaded pdfs
I always look forward to my deliveries…
I always look forward to my deliveries from the knitting network. I have never been disappointed . Always on time .
Order never received
I have purchased from Knitting Network many times with no issues, but this time wasn't very good. I placed an order in good time for same day despatch and paid extra for quicker delivery, but noticed the next day that my order was still showing as 'in progress' so I emailed to see if there was an issue. The following day I checked again and nothing had changed and there was no reply to my email. At this point I sent another email asking for the order to be cancelled and for a refund, and placed an order with another company. I did receive a refund and an apology, but I would have rather had my order. I'm not sure what has changed as when I look as some of the other reviews, a few people seem to be having the same issue recently which is a shame.
I ordered patterns and needles
I ordered patterns and needles. When they arrived the needles had been bent beyond use so i contacted via chat and within a few days they responded and sent out replacements, excellent service
Have bought alot from your company
Have bought alot from your company. The one negative thing is that there wasn't a copy of my order in the parcel, which I'm sure I have had before.
It makes it alot easier to check what I ordered and what was received.
I've only used 2 balls so far and one…
I've only used 2 balls so far and one had a knot in the second one was unwound force length. I've been knitting for over 50 years and used loads of brands and don't think much of yours
Easy ordering and helpful staff ,I…
Easy ordering and helpful staff ,I mislaid my starting discount code and staff sorted it for me in a jiffy ,without a drama , thank you very much
Good experience
Speedy response to my telephone call. Pleasant, helpful lady who quickly expedited my order. The yarn arrived within the specified time. Well done!
Haven’t received my order yet
Haven’t received my order yet, despite communications with customer services stating it has been dispatched
Fantastic prices prompt delivery
Fantastic prices prompt delivery! Too much temptation though!!@
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.