I had purchased a dress in two sizes and picked them up via click & collect. One I returned immediately in store as it was too large. I returned the other a few days later, in store, as had decided... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lovely bargain from the sales and then very helpful sales assistant who invited me to sign up for future promotions. The bonus was the free flower seeds. Look forward to many more shopping trips to... See more
Company replied
Lovely girl in store attended to me to pick up order. Tried t shirt on but not suitable. Exchanged for another boxy t shirt in store. Same girl very helpful, friendly and very professional. Full o... See more
Company replied
First time ever that my husband has bought an item of clothing from the first shop visited. Thank you staff at White Stuff. Excellent helpful service during complicated purchase.
Company replied
Company details
Information provided by various external sources
White Stuff is a British fashion and lifestyle brand that sells women’s, men’s and kids' clothing, accessories, homeware and gifts in over 115 shops in the United Kingdom, shops in Germany, via mail-order catalogues and through its website.
Contact info
White Stuff, Office 2.04/5, Second Floor, Canterbury Court, 1-3 Brixton Road, SW9 6DE, London, United Kingdom
- 020 3752 5360
- www.whitestuff.com
4.6
Excellent
13k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Friendly staff
Friendly staff. Bright, roomy shop with nice changing rooms. Had what I wanted so quick & easy purchase. Love WS trousers/jeans.
5 September 2026
Unprompted review
Friendly welcoming staff.
Friendly welcoming staff.
Selection of clothes is alwys inspirational.
5 September 2026
Unprompted review
The Ladies in the shop were just lovely. We brought three items.
The Ladies in the shop were just lovely
4 September 2026
Unprompted review
Excellent customer service
Very helpful staff. At last, a store with excellent customer service as well as lovely clothes at White stuff Gunwharf Quays Portsmouth
5 September 2026
Unprompted review
Very friendly sales staff
Very friendly sales staff to hand when looking to purchase an item in the 50% sale.
3 September 2026
Unprompted review
Quality clothing with just that little touch of difference
As always white stuff clothing us quality.
5 September 2026
Unprompted review
Great customer service and a super…
Great customer service and a super bargain necklace in the sale.
2 September 2026
Unprompted review
The staff were super friendly and…
The staff were super friendly and helpful, knowledgeable about their products and able to offer alternatives where needed.
I love White Stuff and the visit to the store just enhanced my appreciation of the white stuff brand 🥰
5 September 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your 5* review. We really appreciate the feedback.
Kind Regards
Customer Care Team
Excellent customer service
There was only one person in front of me but they still opens another till. No waiting great service. I was offered to sign up to membership. The lady serving me was friendly and polite.
4 September 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Kind Regards
Customer Care Team
Lovely black/tan stripe bag
Lovely black/tan stripe bag - bought on a whim and have absolutely loved loved this bag! Roomy without looking too large, fits perfectly over the shoulder.
30 August 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your 5* review. We really appreciate the feedback.
Kind Regards
Customer Care Team
Lovely store in Chichester
Lovely store in Chichester. Vicky was a lovely member of staff, cheerful and very pleasant disposition.
5 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review! It's really appreciated.
We will make sure your feedback is passed on to the team in Chichester.
Kind Regards
Customer Care Team
Really helpful shop assistant in…
Really helpful shop assistant in Chester. Thank you!
5 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review! It's really appreciated.
We will make sure your feedback is passed on to the team in Chester.
Kind Regards
Customer Care Team
Visited the store in Tenby
Visited the store in Tenby, really friendly assistance.
Very happy with the sale prices on their summer lines especially with a winter sun holiday looming. Quality of garment’s always great, they wash & wash and last for years.
I’m not a fan of throw away culture so love White stuff clothing.
5 September 2026
Unprompted review
Reply from White Stuff
Thank you so much for your review! It's really appreciated.
We will make sure your feedback is passed on to the team in Tenby
Kind Regards
Customer Care Team
Gorgeous range of clothing
Gorgeous range of clothing, excellent staf
5 September 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your 5* review. We really appreciate the feedback.
Kind Regards
Customer Care Team
Polite and friendly staff.
4 September 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your review. We really appreciate the feedback.
Kind Regards
Customer Care Team
Bought my first item from White Stuff
Bought my first item from White Stuff - went very smoothly and found a perfect fit of Autumn trousers.
The service is excellent and I will most likely purchase
again. I am very pleased that they provide for Petite
size. Like their ethos too.
4 September 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your 5* review. We really appreciate the feedback.
Kind Regards
Customer Care Team
Ordered a bikini which was delivered to…
Ordered a bikini which was delivered to store the following day. Great price in the sale. Can’t wait to wear it on my next holiday
5 September 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your 5* review. We really appreciate the feedback.
Kind Regards
Customer Care Team
Reply from White Stuff
Thank you for taking the time to leave your review. We really appreciate the feedback.
Kind Regards
Customer Care Team
Good product good service.
Good quality product, true to size and speedily despatched to local store for collection. Helpful staff in store.
2 August 2026
Unprompted review
Reply from White Stuff
Thank you for taking the time to leave your 5* review. We really appreciate the feedback.
Kind Regards
Customer Care Team
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