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Boden UK Reviews 

76,465
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 17,902 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the clothes, highlighting their durability and stylish, vibrant designs. Many appreciate the efficient ordering process, consistently quick delivery, and accurate sizing. The return process is also straightforward, with refunds often processed quickly. However, some customers noted concerns regarding the fit and style of certain items, particularly for petite or specific body shapes, and a perceived decline in quality with more synthetic fabrics. A few other people also felt that some products arrived with quality issues like faulty seams, holes, or being dirty. Some people were dissatisfied with delivery issues, such as lost or undelivered parcels, and found the refund process for returns to be slow or complicated.

What people talk about most

Product

People report positive experiences with product, often praising the quality, fit, and design of the clothing.... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent quality of clothes,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and prompt delivery... See more

Order

Consumers find the ordering process to be positive, often describing it as easy, straightforward, and smooth,... See more

Return policy

Customers had positive experiences with the return policy, finding the process easy and hassle-free, which... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Boden is excellent as always— producing classical clothes with fun & modern designs. All well-made. Good customer service. My favourite place to shop throughout the seasons. However, if I am not quick... See more

Rated 5 out of 5 stars

I haven't bought anything from this company for a while because the designs became a bit too over the top. Now there are items I like. I am pleased with my purchase, which arrived promptly, but was so... See more

Rated 5 out of 5 stars

Lovely dress but returned the article because I am long waisted and this dress just didn’t fit right but by chance did see someone wearing it at Chelsea Flower Show and it suited them fine.

Rated 5 out of 5 stars

I used to fall down the rabbit hole of searching for swimsuits online… cute in the photos, but disappointing when the actual product arrived. After trying a few places and going through too many ref... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

76k reviews

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4.6

All reviews

(76,465)

17,069 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

True to the pictures

Speedy delivery. Good quality. The sizing is accurate- fitted well- used the size guidance. True to the pictures. Not wear them yet on the beach.

16 July 2026
Rated 5 out of 5 stars

I love Bodens t-shirts

I love Bodens t-shirts they are beautifully made and the material is so comfortable. The Ts are v-necked just the right depth to be glamorous without showing too much cleavage. I have them on all colours

16 July 2026
Rated 5 out of 5 stars

Good quality clothing

Good quality clothing. Variety of cute styles. I buy them all the time for my little granddaughter. She loves all the dresses that I buy and looks lovely in them too . Makes me very happy

16 July 2026
Rated 4 out of 5 stars

No long options

I love Boden but recently not been as enamoured. I’m a tall lady and need the extra length which is available at Boden, but often in styles I like the “long” option is faded - not sure why or what it means. Can’t have sold out, but perhaps just not making them so I am not buying!

15 July 2026

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