Beko condenser dryer, bought before the UK government impose their new rules on dryers. Works really well, shorter drying times than our old dryer, looks great in shiny black finish. We contacted t... See more
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Company details
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Sonic Direct has grown to become one of the UK's largest independent electrical retailers. The business has achieved numerous accreditations, including Investors in People, and has often won industry awards for its high standards of customer service. Sonic Direct is also a Google Certified Shop with customers frequently rating the Company 5/5.
Sonic Direct .. Electrically Unbeatable !
Written by the company
- Google Certified Shop & Trust Pilot
- In recognition of our high standards of customer service, we are a Google Certified Shop & Rated 4.9/5 Excellent by Trust Pilot. As such, you can be sure that you’ll receive reliable dispatch and excellent customer service.
- Trusted Shops
- We have achieved Trusted Shops accreditation. Trusted Shops offers a comprehensive service for the benefit of the consumer, which encompasses accreditation, trustmark, buyer protection and customer service.
- Euronics Retailer
- As a member of Euronics, we are able to source fast moving, high demand lines and ultimately pass on the benefit of being part of a £500m national buying group.
- Investors in People
- As a recognition of our continuous focus upon developing and reinvesting in our dedicated staff, we have achieved the Investors in People standard - the leading management benchmark.
Contact info
Ingleby Road, BD8 9AN, Bradford, United Kingdom
- 01274 575000
- reviews@sonicdirect.co.uk
- www.sonicdirect.co.uk
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Replied to 98% of negative reviews
Typically replies within 1 week
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New microwave perfect
New microwave perfect, delivery perfect. The only downside was the original product was not usable from the box and there was too much hassle when 3rd party engineers and companies had to be contacted. Once the engineer told you that the microwave was faulty from the factory, you should have sent a replacement immediately (not send your one back first and then we’ll replace it)
If there’s original microwave had been operational I would give your company 5 stars
Happy with this Microwave it looks…
Happy with this Microwave it looks fabulous with my new kitchen as it's only 700watt takes a bit longer to cook but it's not an issue would highly recommend good company and quick delivery well pleased
Thank You Sonic Direct.
Salesman was knowledgeable and helpful
Salesman was knowledgeable and helpful. Buying experience was quick and simple. Delivery was prompt and removal of old appliance was quick and clean. Would recommend.
American fridge freezer…
I purchased an American fridge freezer , I had done my homework & sonic direct offered the best deal .
I received a phone call the day before delivery , and again on the morning with a time slot. The two delivery guys were polite, removed all the packaging and left the fridge freezer in position, they were respectful of my property.
All together a stress free transaction for a good price.
Competitive advantage and swift service…
Competitive advantage and swift service keeping me informed my order and delivery. Thank you
Excellent service
Excellent service. Great products the deliver men couldn't have been more helpful. Very well done l would highly recommend this company for new appliances and great prices.
Communication great
Communication great. Prices reasonable and very quick delivery. Delivery guys very good and friendly.
Friendly staff ready and waiting to…
Friendly staff ready and waiting to assist all your needs, fast and easy purchase also arranged delivery which only costs £20. The delivery staff was also Friendly and ensured my appliance was brought to my door as requested, would highly recommend as I have purchased a few items from here.
Straight forward transaction and polite…
Straight forward transaction and polite custom
Very good service both on the phone and…
Very good service both on the phone and delivery guys who couldn't help enough. Very polite.
The 5 year guarantee is a bit misleading as it relies on purchasing extended warrantee . really only the one year.
Good price, good delivery, very polite
Why, yes, very happy with the price. Very happy with the delivery. The two lads that came and got it into the kitchen for me did extremely well and they were extremely polite. Thank you very much to you all.
Friendly and efficient and cheapest!!
Washer/Dryer Delivery & Installation.
I’ve just had Maciej and Artemis deliver my new washing machine, and I couldn’t be happier with the service they provided. They went above and beyond to get the machine installed, especially as the kitchen cupboard made connecting the waste pipe quite difficult. They took the time to figure it out and, after a bit of tinkering, managed to get everything connected perfectly.
Both guys were really lovely, friendly and professional, and their customer service was excellent. They’re a real credit to the company. Thank you both for going the extra mile — it’s very much appreciated!
Had everything I needed good choices of…
Had everything I needed good choices of washers and electric cookers
Great service and contact to arrange…
Great service and contact to arrange delivery. Cannot fault Sonic Direct
The staff was prompt and helpful I told…
The staff was prompt and helpful I told them what I was looking for and they found it straight away and it was cheaper than I thought
Process was quick and simple no hard…
Process was quick and simple no hard sell. The 2 delivery guys were outstanding, friendly and caring.
Appliance quickly installed no issues
Thank you !
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