Induction hob arrived on time and within 3 days of ordering. Well packaged, no damage and all correct. Delivery driver from RDO carried it into the house and was friendly and polite. We were kept i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About RDO Kitchens & Appliances
Written by the company
Multibuy Discounts
Kitchen Design
Deals of the Week
Free Next Day Delivery
At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service - because transparency is part of our promise to you.
Multibuy Discounts
Why shop around when you can get everything in one place? We offer significant discounts on larger orders, making it easier and more cost-effective to purchase all your appliances from us. Save more as you buy more - only at RDO.
5-Star Customer Service
Experience service like no other! Our sales representatives are seasoned industry experts, ready to guide you with their knowledge before your purchase. Plus, our dedicated after-sales team ensures you are supported long after you buy. At RDO, we’re all about a personal touch - no automated responses, just real people offering real help.
Thousands of Products In-Stock
Choose from thousands of products available in our extensive warehouse. Whether it’s next day delivery or same day click & collect, we have what you need ready to go. Our vast selection ensures you always find exactly what you’re looking for.
RDO: The Place to Go
For unbeatable prices, exceptional service, and comprehensive care, RDO is your ultimate destination. Whether upgrading your home or outfitting a new one, remember, RDO is the place to go!
RDO Kitchens & Appliances
Written by the company
- RDO is the place to go!
- Award winning service online and in store.
Our Delivery Promise
FREE Next day delivery
Contact info
Bancroft Road, RH2 7RP, Reigate, United Kingdom
- 01737 240403
- sales@rdo.co.uk
- www.rdo.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really pleased we chose RDO to fit our…
Really pleased we chose RDO to fit our new kitchen. Great craftsman from each trade. No delays and fantastic communication throughout. Stacey in particular was so helpful. Thoroughly recommend.
Excellent Personal Service.…
All as expected with a real person confirming the details beforehand. Installation and instruction very polite and efficient.
RDO Reigate
Have just received our new oven from Rdo excellent service as always great prices , service and on time delivery
Thank you
Great store
A friendly welcome in store & was quickly directed to the correct area. Very helpful sales person who answered all my questions & suggested a couple of ovens within my price range. We had a look at them in the store & the very patient sales person answered more of my questions!
Easy to pay & arrange delivery. Very helpful cheerful delivery people.
Have used RDO before & would recommend them.
Great service and delivery
Great service and delivery
Nothing to much trouble
Put it where it was required
EXCELLENT SERVICE
The guys were very helpful and went above and beyond
Great service
I had ordered the wrong appliance to replace a washing machine for my tenant and when I explained the situation to the store (sorry can’t remember the assistance name) but he was so helpful and managed to get me the correct appliance and delivered the very next day so yes very pleased with the whole process
Quick delivery and a good price
Quick delivery and a good price. the aftercare to check all ok was very nice touch. definitely recommend
Competitive, fast and efficient service
Competitive, fast and efficient service. After order was placed, delivery and installation was organised quickly and the two hour delivery window was very helpful. Mark and Phil replaced our induction hob with no trouble and took time after testing to show me its features and the registration info required for the extended warranty.
We were really happy
We were really happy with the price, delivery and the team that delivered our washing machine. They removed the old one, plumbed in the new one. Did it all with care and were really good throughout.
Another great shopping experience
Last shopping experience was great so made another purchase… great store and good supply source if item not in stock
Service and supply to perfection.
From my telephone call to order a Neff Double Oven from a wonderfully helpful and knowledgeable gentleman called Alex to the delivery and fitting by the superbly skilled, efficient and friendly Phil and Tyrese, seven days later. To sum up, service of perfection.
Thank you so much.
Product fine, delivery delayed, communication poor
Product arrived all fine, eventually, but about a month later than expected, with no communication about that until a few days prior to delivery.
It's a shame as they seemed like friendly people (they rang the day after ordering to check some delivery access constraints) but I'd be lying if I said it was good service. I hope they can improve so this recommendation could be a good one in the future.
They did not reply to e-mails (2 or 3 attempts made) and when rung on the phone, told me they'd call back but did not call back.
I don't particularly mind that it was delayed (it was a backorder and I knew that) but the radio silence was a bit poor.
All else equal I would probably not choose RDO as my first choice, unfortunately.
Excellent service from start to finish
Excellent service from start to finish. Initial contact gave great advice on the correct integrated fridge freezer to buy. Delivered really quickly and expertly installed by professional and friendly Phil M & Simon. Highly recommended.
Phil M and Simon installed my new…
Phil M and Simon installed my new fridge freezer, taking care with my new kitchen, installed just 4 months ago. They were both very friendly and helpful and even fitted a missing seal which my kitchen installers had failed to fit. I cannot recommend RDO more highly.
Excellently
Excellent, we’re very happy with service and very nice LG washing machine.
Induction hob arrived on time and…
Induction hob arrived on time and within 3 days of ordering. Well packaged, no damage and all correct. Delivery driver from RDO carried it into the house and was friendly and polite.
We were kept informed perfectly- delivery day,then two hours slot, then precise time.
Very impressive.
An excellent experience
An excellent experience and customer service was always brilliant
I bought an integrated washing machine…
I bought an integrated washing machine with a fitting. They phoned me up to confirm the date and time. When they were fitting it, they explained it well. Great service.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.