RDO Kitchens & Appliances Reviews 

9,267
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,176 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpful and professional staff, who provide excellent service from initial contact through to efficient installation. The delivery service is frequently highlighted for its promptness, efficiency, and the care taken by teams, often including installation and removal of old appliances. Many consumers appreciate the smooth ordering process, good product range, and the overall excellent service provided from start to finish. Reviewers also frequently highlight the quality of the products purchased and the clear communication received throughout the process.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism and efficiency of... See more

Product

People report positive experiences with product, often finding a wide choice of products, good product range,... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Exceptional customer support. Ordered a NEFF warming drawer. It arrived promptly, very well packaged. They phoned after order was placed to confirm exactly what was needed. Aldo offered a most welcome... See more

Rated 5 out of 5 stars

From the moment I contacted RDO, through to when the item was delivered and fitted (via their excellent approved and recommended fitting service, Pries Installations), I received nothing but top rate... See more

Rated 5 out of 5 stars

Quick delivery. Was kept informed throughout process by email & text. 2 hour delivery slot and a handy map to track delivery van - makes it so much easier to plan. Delivery team were very friendly,... See more

Rated 5 out of 5 stars

Leo from customer service was very good. On receipt of the order he telephoned to confirm all the details of the order were correct and gave me the delivery date. Even the delivery men were excellent... See more


Company details

  1. #12 of 137 best companies in Appliance shop
  2. #19 of 191 best companies in Electronics store
  3. #8 of 137 best companies in Kitchen supply shop
  4. #2 of 15 best companies in Washing Machine & Dryer Shop

About RDO Kitchens & Appliances

Written by the company

Next Day Delivery
Multibuy Discounts
Kitchen Design
Deals of the Week

 

Free Next Day Delivery

At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service - because transparency is part of our promise to you.

 

Multibuy Discounts

Why shop around when you can get everything in one place? We offer significant discounts on larger orders, making it easier and more cost-effective to purchase all your appliances from us. Save more as you buy more - only at RDO.

 

5-Star Customer Service

Experience service like no other! Our sales representatives are seasoned industry experts, ready to guide you with their knowledge before your purchase. Plus, our dedicated after-sales team ensures you are supported long after you buy. At RDO, we’re all about a personal touch - no automated responses, just real people offering real help.

 

Thousands of Products In-Stock

Choose from thousands of products available in our extensive warehouse. Whether it’s next day delivery or same day click & collect, we have what you need ready to go. Our vast selection ensures you always find exactly what you’re looking for.

 

RDO: The Place to Go

For unbeatable prices, exceptional service, and comprehensive care, RDO is your ultimate destination. Whether upgrading your home or outfitting a new one, remember, RDO is the place to go!

RDO Kitchens & Appliances

Written by the company

RDO is the place to go!
Award winning service online and in store.

Our Delivery Promise

FREE Next day delivery

FREE Next day delivery
At RDO, we ensure your purchase arrives when you need it. Enjoy free next-day delivery, right to the room of your choice, with complimentary unpacking. No hidden fees, just clear and straightforward service – because transparency is part of our promise to you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

9k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(9,267)

1,113 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replacing my washing machine

I was unable to get to the shop and the whole experience from telling the salesman my needs to the 2 who delivered and installed my replacement washing machine was stress free. This is the third purchase i have made in the last 4 years and if I need anymore white goods I would always go to RDO

6 July 2026
Rated 5 out of 5 stars

Great company, great staff, great value

Amazing company and have bought several appliances over the years. Great choice of products but very competitive too, which makes them such good value. The delivery team were fantastc, very professional and happy to go the extra mile if needed. Highly recommend them.

17 July 2026
Rated 5 out of 5 stars

Great Service, Great Prices!

I have used RDO in 2020 for kitchen appliances and had a great experience.
Went back to them for further kitchen appliances in 2026 and their service is still excellent.
I placed one order then added to the same order a couple of days later, no problem and the prices they offer were very good.
Fab customer service from Leo and the team.
Thanks RDO :)

19 July 2026
Rated 5 out of 5 stars

Great shopping experience

Efficient delivery service. Competitive pricing, Great comms throughout! Your real time tracking app is fantastic. Also a call out to your delivery team. Very professional. As a first time customer I have been very impressed with RDO. Will definitely be back in the future.

19 July 2026
Rated 4 out of 5 stars

Helpful when I went to the shop

Helpful when I went to the shop. Item quoted one price but when called later that day to place order, the price had increased.

Delivery was very good, however the younger man needs a bit more training as did not know where the drum of the machine was and he tried to drag the machine on the floor. The older man corrected him.

11 July 2026
Rated 5 out of 5 stars

Everything;

Everything;
Initial phone query
A named person, Leo in store to meet on the day I arranged. The amount of fridges on show and the help given.
Quick delivery date.
Great communication.
Wonderful installation and delivery guys,
Ashley & Tyrese,
Great care taken with my property and new fridge.
Basically I would definitely use RDO again!

18 July 2026

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