Research Garage Group Reviews 

Lindsey at the fiat nuneton beach was so welcoming and friendly she sorted out everything we needed thank you

Lindsey was extremely polite and very helpful always a pleasure to speak with staff from Nuneaton Fiat.

I recently hired a car from Research Car Garage in Nuneaton for a week, and the whole experience was excellent. A special thank you to Lynsey, who was absolutely fantastic from start to finish. She was friendly, professional, and went above and beyond to make sure everything was straightforward and stress-free. Nothing was too much trouble, and her excellent customer service really stood out. The car was great, and the entire process was smooth and hassle-free. I wouldn’t hesitate to use them again and would highly recommend them to anyone looking to hire a vehicle. Thanks again, Lynsey!

My Renault Wind was booked in 13/7/26 for a broken spring replacement, from the start I was advised of costs incurred, the staff were very pleasant & helpful. After the repair was carried out the car was washed, hoovered & delivered back to my home. Well done everyone.

The ladies on the service desk are super friendly, helpful and efficient.

This is where I would get another Fiat from, very lovely staff which makes a lot of difference.
Excellent customer service.

I have bad luck with cars. We've had our Pug 5008 monster bus for a year now and it was our first service with Research. Had a payment plan to not sting so much. But it's still a nice feeling to know you dont have to pay for your full service and MOT, and it gets cleaned in and out. Nice staff too.

Brilliant experience with Sanjay at Jeep. Not changed car in a number of years and Sanjay was helpful and informative and made the buying process seamless and stress free. Sanjay really goes the extra mile to look after his customers with little extra touches that are really appreciated.

Excellent customer service, nothing is too much
Highly recommend
Friendly sales team - special shout out to Natalie, Gabriella, Lee & Andy

From the initial visit to check out a Fiat 500 I'd found online, through to purchasing, Blake at the Research dealership in Nuneaton, was brilliant. No pushy tactics, just pure professionalism. He made the whole process a breeze; answered any questions, provided info needed, gave options of extras if wanted, sorted the V5, tax etc & helped set me up with the car tech before leaving.
A genuinely great experience thank you Blake! Top customer service with a smile.

Every time I call the Peugeot dealership in Hinckley the phone is answered by a charming upbeat person, so I'm smiling before I even speak!!! I've only dealt with the service department, but every time the experience is great whether for diagnostic or straightforward service work ... cannot recommend highly enough!!!!

Went in to view a car Monday evening and drove away in it midday Tuesday!
Amazing experience and the staff were all lovely and so helpful.
Special thanks to Blake who made the process so simple and enjoyable.

Great customer service. Relaxed, seemless and no pressure with up selling. Craig is a credit to the Group. Buying and trading in my car was top class. I had a good deal on my trade in and the Jeep I purchased is amazing. Great customer service Thank you Craig at Fiat Nuneaton :)

We found Blake very helpful. He spotted our need for a bigger boot and more room in the car we changed from our Fiat 500 to.at all times he was respectful and helpful and friendly.

Very good car selling experience. Professional though had to chase them for pick-up a few times. But impressed and kept to the agreed price for my car. A good company to deal with in my experience.

I recently purchased a Used vehicle from the Fiat Research Garage Group in Nuneaton. I dealt with Blake through the whole process, due to this being my first electric Car, Blake answered all my questions and looked after me at every stage, from initial talks, part exchange for my car, Test Drive and a very good offer on the Car I was purchasing The process went very smoothly and I would recommend a visit to Blake/Research Garages if your after a Car - Thanks to Blake and all the staff at the Research Group for your help.

Excellent!!! Very satisfied, good car ,very happy overall, Nav Phull took time to explain everything with a professional approach!!!
I highly recommend it !!!
Big thank you !!

Completely useless
Gave them my phone number and email, kept telling me they were wrong and messaged through Auto trader
Test drove an expensive car and asked various things to come back to me about. A week later they sent me nonsense about batteries which was nothing to do with what I asked!
Arrogant and ignorant

Very poor experience with the service department at Research Garage Fiat Nuneaton.

One issue was fixed under warranty, but another problem I reported was dismissed without proper investigation. It felt like they were unwilling to accept there was an issue rather than trying to diagnose it.

I also wasn’t contacted when the car was ready and had to return the next day to collect it.

When I raised these concerns, the manager told me he would make a note not to accept me as a customer in the future.

This gives the impression that if you question their assessment or report a problem, you are no longer welcome. Very disappointing service from a Fiat main dealer.

I booked my Peugeot 3008 into Peugeot Reserch Garage Hinckley for two fuses to be changed as it requires them to do it. I understood that I would have to pay 1 to 2 hours labour. I was charged £270 for 1.5 hours work to change 2 fuses. Not happy with them at all.

I recently purchased a Vauxhall Corsa (BJ20 VAX) from Research Garage Nuneaton and I honestly couldn’t be happier with the experience.

Matthew Blake was absolutely outstanding from start to finish. His service was impeccable — professional, knowledgeable, and incredibly personable. He made the whole process smooth, stress-free, and genuinely enjoyable, which is rare when buying a car.

Nothing felt rushed or pressured, and he took the time to answer every question and make sure I was completely comfortable with my purchase. You can tell he genuinely cares about his customers and takes pride in what he does.

I’m absolutely over the moon with the car, and the level of service I received made the experience even better.

I wouldn’t hesitate to recommend Matthew and the team to anyone looking for a new vehicle — top class service all round.