Peugeot Hinckley. £170 an hour labour charge
I booked my Peugeot 3008 into Peugeot Reserch Garage Hinckley for two fuses to be changed as it requires them to do it. I understood that I would have to pay 1 to 2 hours labour. I was charged £270 for 1.5 hours work to change 2 fuses. Not happy with them at all.
Reply from Research Garage Group
Hi Paul,
Thank you for taking the time to leave your feedback. I’m sorry to hear that you were unhappy with your experience.
It was good to speak with you on Tuesday, and I hope that after our conversation, you now have a better understanding of the amount of work required to carry out the repair you requested.
While it may seem like a straightforward job, accessing and replacing these components can be quite involved and time-consuming, which is reflected in the labour charged.
We always aim to be as transparent as possible with our pricing and the work involved, and your feedback is valuable in helping us improve how we communicate this.
If you have any further questions or need assistance in the future, please don’t hesitate to get in touch — we’re always here to help.
Kind regards,
Lee Lapworth