James J. Fox Cigars Reviews 

633
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 202 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that orders consistently arrive safely and are always well protected by careful packaging. People also deeply appreciate the wide product selection available on the website, alongside the incredibly helpful support team ready whenever assistance is requested. Some reviewers were not happy with the condition of their items upon arrival, mentioning that certain products felt somewhat dry or lacked proper quality. A few consumers noted that specific purchases unfortunately failed to meet expectations, leading to noticeable disappointment regarding those particular orders.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting a great selection of excellent items and... See more

Service

Customers consistently note positive experiences with service, frequently praising the professional,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times within... See more

Order

Clients share satisfaction on order processes, noting that purchases are very easy to make and arrive swiftly... See more

Quality

People report positive experiences with quality, highlighting that the items arrive in perfect condition and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought from JJFox for years, and every time they have been the most professional, courteous and prompt suppliers. This time was no exception. This time, the delivery was completely disrupted, I... See more

Company replied

Rated 5 out of 5 stars

I have smoked a fine cigar in wonderful surroundings overlooking St James Street in St James's on many occasion. Even though I have had to give up my club in St James's, I will still from time to time... See more

Company replied

Rated 5 out of 5 stars

First class service by Keira who also kindly ensured that my husband’s birthday present arrived beautifully gift wrapped. A pleasure to deal with this company - everyone was so helpful and courteou... See more

Company replied

Rated 5 out of 5 stars

I have used your website a few times and never had issues with the product or delivery. I have found your 'house blend' range to be excellent, especially the Churchill & Cañonoza. My view, from prev... See more

Company replied


Company details

  1. Cigar shop
  2. also in
  3. Pipe supplier
  4. Tobacco Exporter
  5. Tobacco shop
  6. Tobacco supplier

About James J. Fox Cigars

Written by the company

James J. Fox boasts an extensive and curated collection of premium cigars, ensuring customers have access to some of the world's best tobacco products. Offering the largest selection of Cuban brands such as Cohiba, Bolivar, Montecristo and Partagas, as well as cigars from the Dominican Republic, Honduras and Nicaragua, our range will delight aficionados around the world.

With a history dating back over 235, James J. Fox has built a strong reputation for quality, reliability and authenticity in the tobacco industry. We are dedicated to providing excellent customer service, with responsive support to address inquiries and concerns promptly, offering a secure online shopping environment for hassle-free transactions.

www.jjfox.co.uk is a trusted online destination for those seeking premium tobacco products, humidors, cigar cases, lighters and cigar cutters. With a commitment to quality, a rich history, and a diverse selection, we cater to the discerning tastes of tobacco enthusiasts.

Visit our website contact us

Contact info

4.8

Excellent

TrustScore 5 out of 5

633 reviews

5-star
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1-star

Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(633)

197 reviews in the last 12 months

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Rated 5 out of 5 stars

House Blend

Excellent house blend cigars, well priced and probably the best cigars I have smoked. Consistently good.

Love the shop and indeed buying on line is excellent. Very impressed

30 October 2026
James J. Fox Cigars logo

Reply from James J. Fox Cigars

Dear John Leach,

Thank you for taking the time to review us here at James J. Fox.

We are absolutely delighted at the praise you have given our Fox House Blend cigars, we greatly appreciate it.

We look forward to recieving your next order again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Just very efficient

Just very efficient

23 October 2026
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Reply from James J. Fox Cigars

Dear Andrew Bayne,

Thank you for taking the time to review us here at James J. Fox.

We appreciate your five-star feedback as we are very proud of our efficiency.
We look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Excellent service.

27 October 2026
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Reply from James J. Fox Cigars

Dear N. Kirby,

Thank you for taking the time to review us here at James J. Fox.

We take great pride in our service, so it's heartening to read positive feedback, thank you.

Kind regards,

Keira

Rated 5 out of 5 stars

Great products

Mistake on the order but dealt very well
The response was fast and great
Very happy

27 October 2026
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Reply from James J. Fox Cigars

Dear Gazmend,

Thank you for taking the time to review us here at James J. Fox.

Once again, we appreciate your patience whilst we corrected the error. We are glad you gave us the opportunity to put things right for you. We do hope the gift is well received, and or course that you enjoy your own purchase!

Thanks you again for your loyalty to James J. Fox, and we look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Was a lovely cigar

Was a lovely cigar, one of their own blends (no. 4 if I remember correctly), came very well packaged in 2 days, couldn’t really ask for more, looking forward to the next one. Thanks

27 October 2026
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Reply from James J. Fox Cigars

Dear Benjamin Fox,

Thank you for taking the time to review us here at James J. Fox.

We are delighted that you are pleased with our service and that you enjoyed one of our Fox Seleccion No.4 cigars. What a fitting choice for you! We are very proud of both our service and our cigars.

We look forward to welcoming you back again to James J. Fox very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Excellent in every way thank you for…

Excellent in every way thank you for your service.

24 October 2026
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Reply from James J. Fox Cigars

Dear Rocky Mission,

Thank you for taking the time to review us here at James J. Fox.

We really appreciate your positive review, and we're delighted with your feedback.
We look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

5* EXCELLENT

5*.

Swift delivery with excellent packaging.

Highly recommended.

10 October 2026
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Reply from James J. Fox Cigars

Dear Suhayl,

Thank you for taking the time to review us here at James J. Fox.

We are grateful for your five star feedback, and look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

I have bought from JJFox for years

I have bought from JJFox for years, and every time they have been the most professional, courteous and prompt suppliers. This time was no exception. This time, the delivery was completely disrupted, I raised a complaint with the delivery company, and getting no real response, and then let the team at JJFox know... and they jumped into action, 24 hours later, my delivery was received. Outstanding yet again. I cannot image anyone ever being better.

9 October 2026
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Reply from James J. Fox Cigars

Dear Selina,

Thank you for taking the time to review us here at James J. Fox.

We very much appreciate your five star feedback, despite the delivery issues you have experienced. It was James who oversaw rectifying the situation, and your feedback will be passed on to him.
Thank you for your understanding that sometimes issues occur that are completely out of our control, but that we will always do everything in our power to put things right as quickly as possible.
We look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

I bought a gift from JJ Fox for a Relative

I bought a gift from JJ Fox for a relative. The choice of cigars was amazing. The fact that I could select gift and a card was hand written was a touch of class. The presentation of the gift was excellent. The speed of packing and delivery is very rare these days. Highly recommended.

7 October 2026
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Reply from James J. Fox Cigars

Dear Rod Kendall,

Thank you for taking the time to review us here at James J. Fox.

What a wonderful review, thank you so much! We will pass your praise on to the packing team who will be delighted to read your words.

Kind regards,

Keira

Rated 5 out of 5 stars

Great value

Great value

5 October 2026
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Reply from James J. Fox Cigars

Dear Ross Aitken,

Thank you for taking the time to review us here at James J. Fox.

We very much appreciate your positive feedback and look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Great service … great cigars!

Order arrived promptly and accyrarely … well done!!

5 October 2026
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Reply from James J. Fox Cigars

Dear Timothy Novak,

Thank you for taking the time to review us here at James J. Fox.

We very much appreciate your positive feedback and look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

I ordered my Quality Cigars from JJ Fox…

I ordered my Quality Cigars from JJ Fox
They were delivered in three days
At the price Advertised
Why can’t all retailers achieve this

2 October 2026
James J. Fox Cigars logo

Reply from James J. Fox Cigars

Dear Peter Brown,

Thank you for taking the time to review us here at James J. Fox.

We appreciate your glowing review. We take enormous pride in our clarity, quality, and service for all customers.
We look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Great service

Great service. Ordered one day and delivered the next.

25 September 2026
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Reply from James J. Fox Cigars

Dear M,

Thank you for taking the time to review us here at James J. Fox.

We are extremely proud of our turnaround on delivery, and appreciate your feedback.
We look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Product quality & excellent fulfilment

Product quality & excellent fulfilment

2 October 2026
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Reply from James J. Fox Cigars

Dear Stewart Birchall,

Thank you for taking the time to review us here at James J. Fox.

We appreciate your positive review, and look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Rapid fuss-free delivery after ordering…

Rapid fuss-free delivery after ordering online. Cigars in great condition,

21 September 2026
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Reply from James J. Fox Cigars

Dear William Cookson,

Thank you for taking the time to review us here at James J. Fox.

We very much appreciate your five star review and glowing feedback.
We are very grateful for your loyalty to James J. Fox and look forward to recieving your orders.

Kind regards,

Keira

Rated 5 out of 5 stars

Quick delivery

Quick delivery, packaged well. Would love the experience of visiting premises in London it looks wonderful.

17 September 2026
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Reply from James J. Fox Cigars

Dear Happy Customer,

Thank you for taking the time to review us here at James J. Fox.

We really appreciate your positive feedback of our speed of delivery and packaging. We take great pride in our service.
We would be delighted to welcome you to our historically important shop very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Always a good experience at jj fox

Always a good experience at jj fox, I love their fox house blend, and their new selecion range are great too

17 September 2026
James J. Fox Cigars logo

Reply from James J. Fox Cigars

Dear Chris Bates,

Thank you for taking the time to review us here at James J. Fox.

We are delighted that you're a fan of our Fox House Blends and Fox Seleccion lines. They are far and away the most popular cigars we stock.
We very much appreciate your five star review and look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Very professional

Very professional , very quick , absolutely cannot fault this company , shall continue to use them

16 September 2026
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Reply from James J. Fox Cigars

Dear Snowy,

Thank you for taking the time to review us here at James J. Fox.

What a wonderful review. We really appreciate your positive feedback, and look forward to welcome you back again soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Easy to navigate and place my order

Easy to navigate and place my order
Keep up work

21 September 2026
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Reply from James J. Fox Cigars

Dear Dilip Vadgama,

Thank you for taking the time to review us here at James J. Fox.

We really appreciate your positive feedback, and your praise of our website. We look forward to welcoming you back again very soon.

Kind regards,

Keira

Rated 5 out of 5 stars

Always excellent service.

19 September 2026
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Reply from James J. Fox Cigars

Dear Colin Beale,

Thank you for taking the time to review us here at James J. Fox.

We are always delighted to receive your orders, and appreciate your loyalty to James J. Fox.

Kind regards,

Keira

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