Service and delivery is always spot on. Can't fault anything because any problems are dealt with promptly, and ive ordered tobacco from here for a very long time with only one minor hiccup..
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing shop with quick order dispatch and really nice selection of tobacco and related products. They have been on the market long enough to have developed renown among locals and not so locals mak... See more
Company replied
The ordering process was very simple, and a confirmation email was sent promptly. Despatch and delivery were also quick and efficient. I particularly like the brand of tobacco I ordered, but none of... See more
Company replied
Always top notch service. Easy to order. Quick despatch, shame that Royal Mail lets them down on occasion, but above and beyond in rectifying any problems.
Company replied
Company details
Written by the company
Discover the best range of great quality Tobacco, Cigars & Smoking Accessories online. Tobacco Specialists is your local tobacconist - wherever you live.
Contact info
PO Box 718, BB2 9UH, Blackburn, United Kingdom
- 07399127071
- Info@tobaccospecialists.co.uk
- tobaccospecialists.co.uk
4.9
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great quality.
28 October 2026
Reply from Tobacco Specialists
Hello Sheila,
Thank you for the wonderful 5 star review.
Totally appreciate it.
Sanjay
Reply from Tobacco Specialists
Hello Nigel,
You are welcome!
Thank you for sharing your 5 star review. and thank you for your continued Loyalty to Tobacco Specialists.
Appreciate it.
Sanjay
The price increase from my last order…
The price increase from my last order is horrendous considering it was pre budget.
27 October 2026
Reply from Tobacco Specialists
Hi Paul,
Thank you for sharing your review.
Unfortunately the price increase was not pre-budget.
This was set out by the Government in October 2025!
'Tobacco duty rates will increase on 26 November 2025 by Retail Price Index (RPI)+2 percentage points and on 1 October 2026 the rates will increase by RPI+2 percentage points with an additional £2.20 per 100 cigarettes and £2.20 per 50g on all other tobacco products"
This was taken from www.gov.co.uk.
We are sorry for the horrendous increase, it was out of our control.
Thank you for your continued loyalty to Tobacco Specialists.
Sanjay
Great
Great service, fast postage everything nicely packed. Will definitely be buying from you again 👍
27 October 2026
Reply from Tobacco Specialists
Hi David,
Thank you for your 5 star review.
We look forward to your next order.
Sanjay
Reply from Tobacco Specialists
Hello Richard,
Thank you for your sharing your 5 star rating and review.
Appreciate it.
Sanjay
Reply from Tobacco Specialists
Thank you Maxine for sharing your 5 star review
See you again soon.
Sanjay
Reply from Tobacco Specialists
Amazing Barry, Thank you for sharing your 5 star rating.
See you again soon.
Sanjay
Good as always
19 October 2026
Reply from Tobacco Specialists
Thank you Michael for sharing your 5 star review.
Appreciate it.
Sanjay
Very quick delivery and had a label on…
Very quick delivery and had a label on giving my delivery instructions to the courier
17 October 2026
Reply from Tobacco Specialists
Thank you Nick for sharing your amazing review and 5 star rating.
See you again soon,
Sanjay
Great service as always.
22 October 2026
Reply from Tobacco Specialists
Thank you Kevin for sharing your brilliant review and 5 star rating.
See you again soon.
Sanjay
Excellent tobacco reasonably…
Excellent tobacco reasonably priced.first class delivery by Royal Mail.
20 October 2026
Reply from Tobacco Specialists
Hello James,
Thank you for sharing your 5 star review and rating.
Appreciate it.
Sanjay
Reply from Tobacco Specialists
Thank you for sharing your 5 star review & rating Steve.
Totally appreciate it.
Sanjay
Very good quality & delivered next day
19 October 2026
Reply from Tobacco Specialists
Thank you Stuart for sharing your 5 star review and rating.
See you again soon.
Sanjay
Fosters Gold and ZigZag papers:
Great product items as usual but only four stars as a day later than the postage.
14 October 2026
Reply from Tobacco Specialists
Hi Sharon,
Thank you for sharing your review.
Just looking at your delivery.
Royal Mail did do amazing,
You chose Tracked 48 service, which is where Royal Mail aim to deliver in 2-4 working days..... they delivered in 2!!! Amazing.
Sorry you thought this was a day late.
Thank you for sharing and for your continued Loyalty to Tobacco Specialists.
See you again soon.
Sanjay
Excellent
Easy to order, good price, quick delivery and excellent product. Repeat customer!
12 October 2026
Reply from Tobacco Specialists
Hello Lynn, Thank you for your wonderful review and 5 star rating.
Appreciate it. :)
And Thank you for your loyalty to Tobacco Specialists!
See you again soon.
Sanjay
Brilliant service
Service and delivery is always spot on. Can't fault anything because any problems are dealt with promptly, and ive ordered tobacco from here for a very long time with only one minor hiccup..
12 October 2026
Reply from Tobacco Specialists
Amazing Barbara, your 5 star review has made our day!!
Sorry again for the minor hiccup and Thank you for your patience.
See you again soon.
Sanjay
Reliable service
All aspects of dealing with this company work smoothly; return customer and pleased to be .
16 October 2026
Reply from Tobacco Specialists
Thank you Gareth and thank you for your loyalty to Tobacco Specialists. We appreciate it.
See you again soon.
Sanjay
Very helpful and I would definitely…
Very helpful and I would definitely recommend them
10 October 2026
Reply from Tobacco Specialists
Thank you for the recommendation. We truly appreciate it.
And for sharing your 5 star rating.
See you again soon.
Sanjay
Prompt dispatch.
13 October 2026
Reply from Tobacco Specialists
Thank you for sharing your 5 star review.
Sanjay
Reply from Tobacco Specialists
Amazing Lynsey, glad you love your purchase,
Thank you for sharing your 5 star rating and review.
Sanjay
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