The search engine for parish registers and censuses is easy to use and to vary parameters and the results are concisely displayed. However, sometimes it would be helpful to be able to download the... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I took out the free trial and inadvertently upgraded to a full subscription (beware- it's easily done once you've put a payment method in). I immediately asked for a refund, which was sorted within a... See more
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I used it on a 7 day free trial. I didn’t continue as I found the information that I needed and find the subscription fees expensive. The search facilities are wide and varied but I did find certain i... See more
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Ancestry has more available, although I’m not sure of the price comparison. Some of the ‘hints’ are terrible - it’s very obvious when the hint is not unrelated but 🤷♂️. Decent value for research for... See more
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Company details
- Hobby shop
- also in
- Genealogist
Written by the company
Findmypast is a homegrown family history company that helps people discover their origins. It started in the UK but now has millions of customers around the world, who use its family records to trace ancestors, build family trees and contact distant relatives.
Contact info
Findmypast, 185 Fleet Street, EC4A 2HS, London, United Kingdom
- 020 3326 6300
- support@findmypast.co.uk
- www.findmypast.co.uk
4.1
Great
17k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Dislike the fact that they dgive free…
Dislike the fact that they dgive free searches over Remebrance Sunday.
4 November 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good source of original images of…
Good source of original images of English parish registers I needed Lincolnshire (which used to be on Lincs to the Past for free) but original images are now on FMP. I can only comment about the parishes I searched. I wish lists of search results, always showed dates so easier to identify relevant entry. Needs to be used in conjunction with other ancestry websites and county, National archives and other sources etc. As for all sites "hints" need checking out before accepting, as do others' trees. Overall I would say Find My Past is indispensable for online English research. I can't comment about tree building as I use FMP for research. I do Intend to import one from my other main site. Cost wise it's quite expensive but worth it for me, so I can use it at home, rather than go to libraries or family history research locations. If you were considering buying it, I recommend checking it's holdings before, to ensure it has the county/parish or other records you need (and cannot find elsewhere or on free websites). Overall it is great. Large number of newspapers original pages with search . Again check coverage before buying. overall great.
3 November 2026
Reply from Findmypast
Good afternoon,
Thank you for taking the time to leave such a detailed review of Findmypast
We appreciate that you have highlighted that it is free to perform searches on the Findmypast website, so users will be able to search through our record sets before settling on a subscription that suits their needs
If you ever need any assistance with your research we are always happy to help!
Kind regards,
Findmypast
It has records other sites do not
It has records other sites do not , including newspapers. Searching is relatively straightforward. Most of the transcriptions are reasonable
3 November 2026
Reply from Findmypast
Good morning,
Thank you for your kind review of Findmypast
We hope that you continue to enjoy your time with us, and please let us know if you need any assistance with your research
Kind regards,
Findmypast
There is a Paywall but it's a good news archive
This site was very useful to me in finding records of a friend who died in the 1990s.
18 August 2026
Reply from Findmypast
Hello Stephen,
Thank you for your review of Findmypast.
We're glad to hear that you have been able to track down what you were looking for using Findmypast and wish you the best of luck delving deeper into your history.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email,
telephone or live chat.
I have looked up one person in my…
I have looked up one person in my family which I already bought a birth certificate from scotlands people website to see how easy it was to use the search and found that this website has taken the time to type up the certificates so its a lot easier to read which is so helpful. I would recommend Find My Past website.
26 October 2026
Reply from Findmypast
Hello Lillian,
Thank you for your review of Findmypast.
We're happy to hear you have enjoyed using Findmypast so far and wish you the best of luck delving deeper into your family history!
If you haven't already done so you can click 'Search' followed by 'All Record Sets' and see a filter on this page to show a full list of all available Scottish record sets that we hold.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email,
telephone or live chat.
This site has been essential to my…
This site has been essential to my family history research.
26 October 2026
Reply from Findmypast
Thank you for your review of Findmypast.
We're delighted to hear that Findmypast has been an essential part of your family history research. It's wonderful to know that our records and tools have helped you uncover and explore your family's story.
Kind Regards,
Findmypast
Great search facility
If you know your family has England/Wales origins there is no better website than FMP to quickly and easily get to the citations you need cutting out all those obviously incorrect 'hints' other sites give you. The search facility is second to none allowing many ways to tackle a family mystery while not overwhelming you with rubbish results.
29 October 2026
Reply from Findmypast
Good afternoon, Malcolm
Thank you for your kind review of Findmypast
We are very pleased to learn that you have been enjoying your time on Findmypast. If you ever need any assistance please reach out to our Customer Support team directly and we will be happy to help!
Kind regards,
Findmypast
Great tool to find ancestors in England.
Often locates hard-to-find records of my ancestors.
23 October 2026
Reply from Findmypast
Hello Mildred,
Thank you for your review of Findmypast.
We're happy to hear that you have had success in using Findmypast to track down your harder to find ancestors and wish you the best of luck delving deeper into your family history!
We continue to add new records each week so do keep checking for new discoveries that might be uncovered.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email,
telephone or live chat.
Lots of information, easy to use
Very interesting site, well laid out and easy to add relatives
24 October 2026
Reply from Findmypast
Thank you for your review of Findmypast. We’re delighted to hear that you find the site interesting, well laid out and easy to use. It’s also great to know that adding relatives to your family tree has been straightforward and that you’ve found plenty of information to support your research.
Kind regards,
Findmypast
Reply from Findmypast
Thank you for your review of Findmypast. We’re delighted to hear that you enjoy the interface and find the image quality of our records to be high. We’re pleased that these features are helping to make your family history research a positive experience.
Kind regards,
Findmypast
-able to find records unlike any other…
-able to find records unlike any other website
-data presentation is clear, concise
-appreciate the links to documents housed on various other places ie. NLI
-appreciate the Irish focus but to think it is only about Irish data is a mistake! so much more!
-search, navigation are top notch!
-customer service is amazing!
30 October 2026
Reply from Findmypast
Good morning,
Thank you for your kind review of Findmypast
We are delighted to hear that you have been enjoying your time with us! We hope that we can continue to deliver the same great experience for you, but please let us know if you need anything by reaching out to our helpful Customer Support team
Kind regards,
Findmypast
My research is quite advanced and I was…
My research is quite advanced and I was looking for a very specific thing. Unfortunately, it was not my family. Thank you for your service.
29 October 2026
Reply from Findmypast
Good morning,
Thank you for your kind review of Findmypast
We are sorry to learn that you were not able to find the records you need for your research. Please reach out to our Customer Support team on support@findmypast.com to see how we can help
Kind regards,
Findmypast
A great range of different records…
A great range of different records included with subscription, reasonably priced. Navigation is straightforward. Works well with Family Historian genealogy program
29 October 2026
Reply from Findmypast
Thank you for your review of Findmypast. We’re delighted to hear that you value the wide range of records included with your subscription and find the site straightforward to navigate. It’s also great to know that Findmypast works well alongside Family Historian to support your family history research.
Kind regards,
Findmypast
what i want.
28 October 2026
Reply from Findmypast
Thank you for your review of Findmypast. We’re delighted to hear that Findmypast provides what you’re looking for and is helping to support your family history research.
Kind regards,
Findmypast
I have subscribed to findmypast for…
I have subscribed to findmypast for many years and it is always adding new places to search in. Thank you.
28 October 2026
Reply from Findmypast
Thank you for your review of Findmypast. We’re delighted to hear that you’ve been a subscriber for many years and continue to enjoy discovering new places and collections to explore. We’re always working to expand our records and help our members uncover even more family history stories.
Kind regards,
Findmypast
Still finding my way around
Still finding my way around, difficult in finding war records
28 October 2026
Reply from Findmypast
Hello Dennis,
Thank you for your review of Findmypast.
We're sorry to hear you're having issues locating war records.
If you're looking for service records specifically, you can click 'Search' followed by 'All Record sets'.
On this page if you search for 'British Army Service Records' it will take you to the advanced search form.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email,
telephone or live chat.
Maybe the first stage is supposed to be upsetting so you contact them
I didn't know I had signed in using my Facebook account. It's good they leave you an account number to use when contacting them. I'm thankful for that. But I hope they contact me regarding this review. My experience is almost negative but the positive parts, such as the ability to leave a review and an account number to reference when I do contact them have added a little cushion for the discomfort of finding them attached and logged into my Facebook. Which is essentially my fault anyway.
28 October 2026
Unprompted review
Until now
Until now, I would have given Find My Past five stars for a number of reasons. I am very disappointed to receive an email from them telling me that I have to download an app to be able to access my account in future.
I deliberately don’t add apps to my devices and I object to being forced to get one in order to be able to access an account and service I am already paying a subscription for.
27 October 2026
Unprompted review
Reply from Findmypast
Hi,
Thank you for sharing your feedback. We understand that not everyone wants to use an authenticator app and we’d like to reassure you that using multi-factor authentication is optional not a requirement for accessing a subscription.
From 14 December, SMS verification will no longer be supported and if you don't complete the steps mentioned in the email you received before 14 December, we'll automatically remove your SMS registration and turn off multi-factor authentication. You will be able to log in with your email address and password only after that date however if you wish to use multi-factor authentication in the future you would need an authenticator app.
If you need any help regarding your account, our Support Team can be contacted on support@findmypast.com
Kind Regards,
Support Team @ Findmypast
Very easy to look up a name
Very easy to look up a name. The newspaper records are great. Easy to copy.
16 October 2026
Reply from Findmypast
Thank you for your review of Findmypast. We’re delighted to hear that you find it easy to look up names and that you enjoy using our newspaper collections. It’s also great to know that you find it easy to save and copy the records you discover during your research.
Kind regards,
Findmypast
The research facility is very good but…
The research facility is very good but way too expensive for me as I have very little to do now. I am In Australia, so any exchange rate is beyond my means. Cheers
18 October 2026
Reply from Findmypast
Hello Christine,
Thank you for your review of Findmypast.
We're happy to hear you have found our research facilities good to use and will pass over your comments regarding pricing on your behalf.
Please note we do also have www.findmypast.com.au where all prices are charged in AUD so you wont need to deal with an exchange rate. All of the records found there are the same as on the UK version of Findmypast.
If you need any help in the future with our records, you may
want to try Findmypast Fridays on our social media accounts (@Findmypast), or
for any account queries you can contact our Customer Support team via email,
telephone or live chat.
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