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Blinds2Go Reviews 

243,438
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 21,415 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the outstanding quality and large variety of the products, mentioning that the window coverings fit perfectly, look incredible, and are delivered very quickly. People consistently highlight the extremely helpful and friendly customer support team for resolving sizing mistakes, answering detailed questions politely, patiently, and efficiently. However, some customers also noted occasional product flaws, faulty mechanisms, or delivery issues that required extra time and effort to resolve. A few reviewers experienced difficulties reaching live representatives through automated systems, managing returns smoothly, or receiving prompt email responses to their inquiries.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with well-made items that... See more

Quality

Customers expressed great satisfaction with the overall quality, highlighting well-made fabrics, beautiful... See more

Order

People report positive experiences with order, highlighting the straightforward ordering process, prompt... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt arrivals in record time and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising helpful staff who quickly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We always buy our blinds from Blinds to go as they represent great value & quality. Excellent customer service by Binu. Just ordered the head rail initially with the intention of re-using the exist... See more

Company replied

Rated 5 out of 5 stars

Over recent weeks we have made multiple orders and fitted a houseful of window blinds for our new house. Every step of the way was brilliant from the wide choice of blinds and colours, the ordering pr... See more

Company replied

Rated 5 out of 5 stars

Probably fourth order of different window coverings over the years. Always very easy. It was unfortunate that a fabric had been discontinued but their samples service is super fast and free it was eas... See more

Company replied

Rated 5 out of 5 stars

Great no quibble on the sure size guarantee, well worth the 9,95 you pay as we got the measurements slightly wrong, sending a new blind no charge within 14 days. I highly recommend you buy the sure si... See more

Company replied


Company details

  1. Blinds shop
  2. also in
  3. Awning supplier
  4. Curtain Maker and Retailer
  5. Curtain Shop
  6. Window treatment store

About Blinds2Go

Written by the company

Made To Measure, Made Simple

With over 25 years of exceptional service, Blinds 2go is the nation’s leading online made to measure Blinds & Curtains specialist.

We’ve covered over 14 million windows and are proud to help our customers in finding the perfect Blinds or Curtains for their home. From our friendly customer service team and our speedy sample delivery service to our high-quality products and reputation for unprecedented value, our mission of made to measure, made simple is present in everything we do.

Explore our beautiful Roman Blinds, Roller Blinds & Curtains, timelessly elegant Wooden Blinds & Shutters, an extensive House of Brands, and our innovative No Drill & Electric Blind solutions, not forgetting our exquisite Cushions range too.

We’re here to help you create the home of your dreams, for less.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

243k reviews

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4.6

All reviews

(243,438)

20,068 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered £500 worth of blinds many…

Ordered £500 worth of blinds many months ago for a high ceiling Edwardian property. Can barely reach the chains and therefore requested longer ones via email. I’ve been frustratingly going back and forth with their AI / Human chat and still have not received the longer chains despite numerous emails of the order has been processed / dispatched.

26 October 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Rich Lee,

Thank you for sharing your feedback. We are concerned to hear about the ongoing difficulties you have experienced with our customer service system and the delay in receiving the correct chain lengths for your high-ceiling blinds. We are actively reviewing our communication channels and dispatch processes to resolve this issue and ensure your replacement parts arrive promptly.

Blinds2Go

Rated 5 out of 5 stars

Beautiful fabric,excellent workmanship

Beautiful fabric,excellent workmanship, perfect fit.

30 October 2026
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Reply from Blinds2Go

Jose,

We are so pleased to hear that you are delighted with the beautiful material, high standard of craftsmanship, and precise fit of your new purchase. Thank you for taking the time to share your wonderful feedback with us!

Blinds2Go

Rated 5 out of 5 stars

Great service

Great service

4 November 2026
Blinds2Go logo

Reply from Blinds2Go

Mick,

Thank you for your review. We're delighted to hear that you received great service. We appreciate your feedback and thank you for taking the time to share your experience with us.

Blinds2Go

Rated 5 out of 5 stars

Easy to use website

Easy to use website, wished I had got the no drill for all the other windows, so easy to install.

4 November 2026
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Reply from Blinds2Go

Heather Themistokleous,

We are so pleased to hear that you found our website straightforward to navigate and that your new no-drill blinds were incredibly simple to set up. It is wonderful to know that the installation process went so smoothly for you.

Blinds2Go

Rated 5 out of 5 stars

excellent customer service

just like to thank andrea for her help and patience on sorting my measurements out and also to mitchell as well for looking after me. Great customer service.

4 November 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

noel,

We are so pleased to hear that you experienced such patient and helpful support when sorting out your measurements, and that you felt well looked after by our team. Thank you so much for taking the time to share your lovely feedback about our customer service.

Blinds2Go

Rated 5 out of 5 stars

Blinds2go query

I was very happy with the service i received today from Veenasree. I had a query about my blinds which she solved quickly and with minimum fuss. Very helpful and i’d highly recommend.

4 November 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Nicola Daw,

We are so pleased to hear that you received such prompt and helpful support with your inquiry today. It is wonderful to know that your query was resolved quickly and without any fuss, and we truly appreciate your kind recommendation of our service.

Blinds2Go

Rated 5 out of 5 stars
Blinds2Go logo

Reply from Blinds2Go

Luca,

We are so pleased to hear that your new product is a perfect fit as always. We truly appreciate you taking the time to share your positive feedback with us.

Blinds2Go

Rated 5 out of 5 stars

Easy to order quick delivery

Easy to order quick delivery

30 October 2026
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Reply from Blinds2Go

Susan Thurlow,

We are so pleased to hear that placing your order was simple and that you experienced a swift delivery. We truly appreciate your positive feedback!

Blinds2Go

Rated 5 out of 5 stars

Excellent service sorted our problem…

Excellent service sorted our problem and was resolved thanx to Vidhya

4 November 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Mrs Rehana Raza,

We are so pleased to hear that our team member provided excellent service and successfully resolved your issue. Thank you for taking the time to share your positive experience with us; we truly appreciate your kind feedback!

Blinds2Go

Rated 2 out of 5 stars

Really struggling with the tension on…

Really struggling with the tension on one of the larger blinds, despite following the instructions there is still a slight gap on one side of the blind, this gives a poor impression of the blinds.
Can you advise how to resolve further please

4 November 2026
Blinds2Go logo

Reply from Blinds2Go

Judith Marshall,

We are sorry to hear that you are experiencing difficulties with the tension on your larger blind and that it is not hanging correctly. We understand how frustrating this can be and would like to help you resolve this issue. Please get in touch with our customer support team so we can provide further guidance and troubleshooting steps to assist you.

Blinds2Go

Rated 5 out of 5 stars

Blind

Blind fitted lovely and the delivery was quick

30 October 2026
Blinds2Go logo

Reply from Blinds2Go

richard,

We are so pleased to hear that your new window covering was straightforward to install and that your order arrived promptly. Thank you for taking the time to share your lovely feedback with us!

Blinds2Go

Rated 5 out of 5 stars

Beautiful blind...

Beautiful blind....

Great quality

3 November 2026
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Reply from Blinds2Go

Tasha ,

We are glad you enjoyed the great quality of our beautiful product. Thank you.

Blinds2Go

Rated 5 out of 5 stars

Excellent services and very professional

Ewhen i spoke to customer services manager Arshiya she was very courteous and professional and helped us very quickly and we are very happy with the blinds we are getting. I will certainly be working with Blinds2go again in the future.

3 November 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Kevin Huby ,

We are so pleased to hear that our customer service manager provided such courteous and professional assistance to help you quickly. It is wonderful to know that you are happy with your upcoming window dressings and that you plan to choose us again for your future needs. Thank you for sharing your positive experience.

Blinds2Go

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process from the start to finish. The website is much better than my first experience of ordering click2go. Overall happy with the whole experience of having samples in first to the final product.

4 November 2026
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Reply from Blinds2Go

Mrs J Jodhka,

We are so pleased to hear that you found the ordering process straightforward and noticed the improvements we have made to our website. It is wonderful to know that you had a positive experience from ordering your initial samples all the way through to receiving your final product.

Blinds2Go

Rated 5 out of 5 stars

Excellent quality and fit with smooth…

Excellent quality and fit with smooth operation of controls.

4 November 2026
Blinds2Go logo

Reply from Blinds2Go

George Mars,

We are so pleased to hear that you are delighted with the superb quality and perfect fit of your new purchase. It is wonderful to know that you are finding the controls so smooth and easy to operate. Thank you so much for taking the time to share your positive feedback with us.

Blinds2Go

Rated 5 out of 5 stars

Quality is great

Quality is great. Excellent choice and price. No problem with delivery.

17 September 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

Marion McVicker,

We're pleased to hear that you are happy with the great quality, excellent choice, and reasonable pricing of your purchase. It is also wonderful to know that your delivery went smoothly and without any issues.

Blinds2Go

Rated 5 out of 5 stars

Fabulous blinds

Fabulous blinds, delighted with design, colour and manufacture. Thankyou

4 November 2026
Blinds2Go logo

Reply from Blinds2Go

Mrs Anne Brooks,

We're so pleased to hear that you are delighted with the design, colour, and quality of your new blinds. Thank you for your positive feedback!

Blinds2Go

Rated 5 out of 5 stars

Easy ordering

Easy ordering, acceptable price, quick delivery, easy to fit and look good

30 October 2026
Blinds2Go logo

Reply from Blinds2Go

Mr Michael Haines,

We are so pleased to hear that you found the ordering process straightforward and that you are happy with the reasonable pricing. It is wonderful to know that your purchase arrived quickly, was simple to install, and looks great in your home. Thank you for taking the time to share your positive feedback with us!

Blinds2Go

Rated 5 out of 5 stars

Really good blinds and website really…

Really good blinds and website really easy to use.

4 November 2026
Unprompted review
Blinds2Go logo

Reply from Blinds2Go

adele higginbottom,

We are so pleased to hear that you found our online platform simple to navigate and that you are delighted with the high quality of your new window coverings. Thank you for taking the time to share your wonderful feedback with us!

Blinds2Go

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