Ordered 11 blinds with sure-fit guarantee, and guess what all of them were out by 10mm…. Typical, but called customer services and now have 11 blinds that will fit out for delivery. The customer servi... See more
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Made-to-measure quality you can enjoy every day, with a 5-year guarantee for extra peace of mind.
Building 2, Colne Bridge Road, Colne Bridge, HD5 0RH, Huddersfield, United Kingdom
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I got my free sample quickly. In the end I went with another supplier but only because I preferred the pattern on their sample
I have still not received my blind! I am so very disappointed. I have raised a complaint and waiting to hear back.
Very good, solid blinds. Fairly simple to install.
Have bought a few of these now and am very happy with them. Perfect blackout. I have found that as my house is old and none if my walls are straight that fitting a modern straight material onto those walls can leave a slight gap in certain places on the outside of the frame, but with a little Decorators Caulk or gap fill it solves that issue very easily.
Would highly recommend these and probably buy again if needed.
Everything went to plan and blinds look fantastic
I stupidly ordered the wrong size as I put inches instead of cm, luckily I paid for surefit! I tried to get the Bot to help which was rubbish however when I called the helpline the call was answered very quickly and the lovely lady named Katie on the line assisted me straight away and sorted it all out for me, brilliant customer service, get rid of the Bot!
When calling Blinds Direct, I found the sales team, especially Rebecca very informative and knowledgeable of the products for sale. My questions were answered in a professional manner and ensured the right options were selected online relevant to my enquiries.
I have ordered a no drill blind but our Cottage windows are not suitable for them as the reveals slope, my fault. I called Blinds direct and initially spoke to a lovely girl who's name I can't remember and she suggested fixing brackets. The brackets arrived and we couldn't work out how to fit them. I called the company and Francesca was really helpful and emailed a fitting guide. Amazing, now to encourage my husband to fit the blind! Thank you
Blind originally ordered with an incorrect measurement but it was very straightforward to order a replacement under the SureFit arrangement. Staff member was very helpful.
Evie was so patient and helpful, she immediately put me at ease. I give her 10 out of 10.
Martin Layden
Maria has been really helpful with changing the style of our blinds. Very friendly and proffessional.
Amazing customer service from
Harriet thankyou so much for helping me sort my order
I ordered a single custom fit curtain. On arrival it was 3.6 times the width I'd ordered and did not fit at all. It looked ridiculous. I could have made it better myself. This company has no idea how to make curtains. Don't use them!
Chandler was very helpful in discussing mummy order
I have had a few orders off this company & have always had fantastic service 🙂
Evil waa amazingly understandable after I once again after 4 years made the same error in ordering in cm not inchs
Unbelievable Jeff
Thank you so much for your fast approach and response in getting the right size ordered this time around....
See you again in 4 years which says alot about the great quality and adjurance these blinds are.
Thank You again Evie
Laura was very attentive and polite and very quick. Thank you very much Laura !
Liam was great and helped me order a new set of replacement slats that were ordered in cm instead of inches.
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