This is my best courier service. That absolute delivery time detail is everything, makes planning my day easier. What’s best? You’ve never failed on that exact time, never delayed even though that wil... See more
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It was easier than I imagined. I found Budbee lockers inside the Albert Heijn near my house. I was apprehensive about the email instructions, which seemed complicated at first glance, but generating t... See more
When purchase was cancelled money (postage included) was returned immediately. It was transferred to my bankaccount within minutes ! Super service, hard to find these days..... And I always get su... See more
Every single order I’ve placed to be shipped with budbee has ALWAYS arrived on time, including on Saturdays. Super impressed with the speed and information about the shipments.
Company details
Information provided by various external sources
Budbee is a technology company that has created a cutting-edge logistics service for e-commerce. We call the combination of technological innovation applied to solve for logistical challenges - logtech. Since 2016, we've revolutionized home delivery by enabling our customers to decide how and when they get their deliveries. We provide innovative, flexible delivery services to more than 25 million people in Denmark, Finland, Sweden, and the Netherlands. We're a dynamic, fast-growing business, committed to creating the best online shopping delivery service on the market.
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Happy with the company
Love the assortment of products, fast delivery, products honestly described and match the picture
Fast and safe delivery.
TOP service !!
Poor availability and not friendly
I am now finally on my way to return some clothes to Zara. After this frustration of delivery company. The one thing is for sure… no more online shopping of Zara if they are using this currier company. I don’t recommend this at very limited spots. Not friendly service
Really awful communication
They told me to stay at home all Friday evening, then canceled the delivery at 22:10. No follow up email text or call
This is my best courier service
This is my best courier service. That absolute delivery time detail is everything, makes planning my day easier. What’s best? You’ve never failed on that exact time, never delayed even though that will be fine if notified. No locker issue. Absolute best. Thank you
Delivery comes always very quickly.
Embarrassingly bad service
I was recieving a package and have always been able to pick it up from a locker. This time it said that it had to delivered to my apartment and the option of leaving it behind the door was not available. So I changed plans and waited an entire evening only to get a message after 9pm that they aren’t bringing the package. Next morning I get a notification that the package should arrive in the evening. I again change my plans and wait to receive my package... Only for it to be left behind the door without the driver knocking or ringing my doorbell. So two evenings waisted for a package that was just dropped outside my home without any explanation?! Really unprofessional and embarrassing.
Easy and convenient:)
Fast delivery :)
Not delivering on time
I got the opportunity to get it earlier on (if I switched box) which I did. Then the delivery is not coming that day, neither the next, but the day it should have arrived with the original box. But now my package is further away without gaining any delivery time.
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