refurbed logo
Visit website

refurbed Reviews 

210,208
•
TrustScore 4.5 out of 5

4.6

Online marketplace
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I bought an 4 year old thinkpad. It's in very good condition- screen, fan, keyboard, joint, battery- all okay and fine! The delivery happened within 2 weeks and was transparent, I could tell where to... See more

Rated 4 out of 5 stars

I gave Refurbed 4 Stars because the iMac arrived without the correct Power Charger and the Keyboard was damaged due to poor packaging. This was not directly Refurbed's fault. It was the seller SYA who... See more

Rated 5 out of 5 stars

Very happy with the phone I bought from Refurbed. However I made the mistake of not checking what exactly 'good' condition means. The phone had three scratches on the screen when it arrived which cou... See more

Rated 5 out of 5 stars

Very fast delivery, delivered exactly what I ordered in a really good condition, wide choise - you can basically put together anything you need for a really good price. I'm really satisfied, definitel... See more

Company details

  1. Online marketplace
  2. Appliance shop
  3. Mobile Phone Shop
  4. Computer & Accessories store
  5. Electrical supply shop
  6. Exercise Equipment Shop

Written by the company

Your trusted online platform for everything refurbished, from smartphones, tablets and laptops, to home appliances, sports equipment and much more. All refurbed products work just like new with a minimum 12-month warranty and free 30-day trial period. So you have nothing to worry about! refurbed products are also up to 40% cheaper compared to new and far more sustainable. We have millions of satisfied customers across 12 markets in Europe. Don’t be a stranger! If you have any questions our award-winning customer service team is here to help you Rethink New.

Written by the company

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

210k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(210,208)

49,419 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Spec and shipping issue.

I gave Refurbed 4 Stars because the iMac arrived without the correct Power Charger and the Keyboard was damaged due to poor packaging. This was not directly Refurbed's fault. It was the seller SYA who are in Belgium who were at fault. Refurbed have a help line which was answered promptly (rare these days) and a very understanding and helpfull girl assisted me with the issue. I received emails from SYA through the Refurbed platform and the issue was resolved quickly and without delay. The correct Charger and a new Keyboard arrived within a week. While I was impressed with the speedy resoloution, I could have done without the initial disappointment of the first shipment. However I would have no hesitation in recommending Refurbed. I got a fantastic high powered machine at half the price of a new one and it looks brand new. I opted in for the extended warranty of 30 months which was not expensive.

15 August 2026
Rated 5 out of 5 stars

iPhone

Very easy process to order, super fast delivery. Very good quality of phone we ordered.

13 August 2026
Rated 1 out of 5 stars

Noone benefited from this

Problems with delivery, it was delayed. I was also expecting that it is more local and eco friendly. But it was imported to EU from Asia like any other newer product. The state of the phone is also not OK - I have a pink line appearing on the screen. So overall it would be better I bought a used phone directly from someone locally or to just buy a new one.

13 August 2026
Rated 1 out of 5 stars

Dutch customer service is terrible - don’t buy here

The Dutch customer service is terrible. Our AirPods broke down within the first year of warranty. Instead of offering to honor the legal rights of customers they offer only 2/3 of what I’ve paid. They’re supposed to give the money back if this is a warranty thing.

Besides not honoring warranty laws, they are terribly slow in responding.

Don’t buy here.

20 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look