GreenMind A/S Reviews 

21,305
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a MacBook M1 Max, and the entire experience was outstanding. The transaction was fast and smooth, and they even threw in a free charger, which was a great touch! Even though... See more

Company replied

Rated 4 out of 5 stars

I bought refurbished iPhone 15 pro max and soon found out that contactless payment feature (NFC module ) was not working . I asked Greenmind to check and repair, after 2 weeks they advised repair is i... See more

Rated 5 out of 5 stars

I had a great experience buying an used phone. It was all as expected and the phone is working just fine as it should. The whole buying process was quick and the delivery of the phone was also smooth... See more

Company replied

Rated 5 out of 5 stars

I had a really great experience with GreenMind. I needed a laptop at a time when buying a brand-new one wasn’t really an option for me, and I was so happy to find a second-hand one that was still... See more

Company replied

Company details

  1. Electronics repair shop
  2. Mobile Phone Shop
  3. Computer repair service
  4. Computer Shop
  5. Mobile phone repair shop
  6. Second-hand Computer Shop

Written by the company

Hos GreenMind A/S er vi specialiserede i brugt elektronik og vi har mere end 10 års erfaring i at give brugte enheder nyt liv. Vi er her for at gøre det nemt og meningsfuldt for dig at vælge brugt frem for nyt - både når du skal købe og sælge. Om du søger en nyistandsat smartphone, tablet, computer eller noget helt fjerde, kan du handle trygt i vores webshop eller i en af vores fysiske butikker spredt over hele landet. Vores hovedkontor er placeret i Ballerup, hvor du også finder vores centrallager og værksted. Herfra arbejder vi med at sikre den høje kvalitet i alt, hvad vi gør. I mange af vores GreenMind butikker finder du desuden lokale værksteder, hvor du har mulighed for at få repareret dine enheder. Vi står klar til at hjælpe dig med reparationer - hvad end det er batteriskift, skærmskift eller andre skader. Men du kan også sælge dine brugte enheder til os. Alt det der har ligget i skuffen, skabet eller hvor end det gemmer sig. Vi sørger for at give det nyt liv - og måske du kan få penge for dit brugte elektronik. I GreenMind er vi omkring 200 dedikerede medarbejdere, der brænder for at levere den bedste service og kvalitetsprodukter. Vi tilbyder ikke bare produkter, men også løsninger, der hjælper vores dig med at tænke grønt, før de tænker nyt.

Dine fordele hos GreenMind

Written by the company

3 års garanti
Når du vælger nyistandsat elektronik hos GreenMind, får du altid 3 års garanti – et helt år mere end købelovens standard. Dette er din sikkerhed for, at du køber et kvalitetsprodukt, du kan stole på. Derudover tilbyder vi 14-dages returret, hvis du skulle fortryde dit køb.
Sælg din enhed - Byt til penge eller opgradér
Skal du opgradere din elektronik? Du kan sælge dine brugte enheder til GreenMind, og vælge at få pengene direkte ind på din konto indenfor få dage. Men du kan også vælge at bruge pengene til at opgradere til en nyere model med det samme. Så giver vi 20% ekstra for dit gamle elektronik. Vi opkøber blandt andet smartphones, tablets, computere, smartwatches, konsoller og meget mere. Besøg din nærmeste GreenMind butik for at høre hvad du kan få for dine brugte enheder.
Få repareret din elektronik med tryghed
Siden 2009 har vi udført over 800.000 reparationer og arbejder dagligt sammen med større virksomheder som f.eks. Tryg Forsikring, Alm. Brand, Codan, Privatsikring og Topdanmark omkring reparation af deres kunders elektronik. Derudover har vi prisgaranti og matcher derfor altid den laveste pris på din reparation.
Butikker i hele Danmark
Er du typen, der foretrækker at se din smartphone, tablet eller computer, før du køber? Eller vil du bare gerne have en snak med en af vores specialister? Så kom forbi en af vores GreenMind butikker rundt om i landet. I vores butikker finder du produkter fra de mest populære brands såsom Apple, Samsung, Lenovo og mange flere. Her kan du også få repareret din enhed på et af vores lokale værksteder, eller sælge dit brugte elektronik direkte til os. Vi står klar til at hjælpe dig!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21k reviews

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1-star

Asks customers to review

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.3

All reviews

(21,305)

2,019 reviews in the last 12 months

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Rated 1 out of 5 stars

I made an online purchase

I made an online purchase. You didn't send me an invoice, nor did they give me one in the store, the link didn't work, and now to get it from customer service I have to send tons of paperwork; it's absurd. The invoice is sent automatically and it is everyone's right to have it when you have bought something.

23 August 2026
GreenMind A/S logo

Reply from GreenMind A/S

Hi Jocelyn,

Thank you for your review. 💚

You are absolutely right that it should be easy to access your invoice. We’re sorry that the link didn’t work and that our subsequent handling made the process more complicated than it should have been.

We have now located your invoice and sent it directly to you. We also apologize that we didn’t resolve this for you right away.

Thank you for your feedback – we will of course take it with us going forward.

Kind regards 🌱
Gizem
GreenMind A/S

Rated 4 out of 5 stars

iPhone 15 pro max

I bought refurbished iPhone 15 pro max and soon found out that contactless payment feature (NFC module ) was not working . I asked Greenmind to check and repair, after 2 weeks they advised repair is impossible and provided gift card for the amount of purchase 😁 I exchanged it to another IPhone🤗 thank you

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Unbeatable Value and Top-Tier Service for a MacBook M1 Max!

I recently purchased a MacBook M1 Max, and the entire experience was outstanding. The transaction was fast and smooth, and they even threw in a free charger, which was a great touch!

Even though the M1 Max is a slightly older model, I’m thoroughly impressed by its condition, quality, and performance. Getting a machine with this level of power at such an affordable price point makes it, without a doubt, the best laptop choice for my budget.

The support team was super helpful and answered every question I had. Plus, knowing they offer great long-term warranty options gives me complete peace of mind. Highly recommended if you’re looking for high performance without breaking the bank!

1 June 2026
Unprompted review
GreenMind A/S logo

Reply from GreenMind A/S

Hi Иван

Thank you for the wonderful review! We’re delighted that your MacBook M1 Max impressed you with its condition, performance, and value, and that the smooth purchase, helpful support, and included charger made the experience even better 💻⚡🔌😊

Greenest regards 🌱
Liva
GreenMind A/S

Rated 2 out of 5 stars

Both times i used green mind the items…

Both times i used green mind the items recived by post were defective.
1st phone had an error so the fingerprint recogniton didnt work. It could not be fixed in the store but the staff were nice and i ended up with a more worn replacemnt.
2nd i order a laptop and when it arrived the camra was broken. I got my money back and the staff in store was helpful but i gave up on green mind and got a refund.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, had an issue which was resolved with consideration and speed

1 June 2026
Unprompted review
GreenMind A/S logo

Reply from GreenMind A/S

Hi Go

Thank you for the five stars 😊 We're delighted that the issue was resolved quickly and thoughtfully, and that customer service made a positive difference 🤝⚡💚

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

Good service and good price.

7 April 2026
Unprompted review
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Reply from GreenMind A/S

Hi Aleksandar

Thank you for the five stars 😊 We're delighted that you were happy with both the service and the price 🤝💚✨

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

GreenMind er ALTID så gode at handle…

GreenMind er ALTID så gode at handle med. Kundeservice i top og produkterne super!!

1 May 2026
Unprompted review
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Reply from GreenMind A/S

Hej May

Tusind tak for de fem stjerner 😊 Det glæder os, at du oplevede god og hjælpsom service. 🤝✨

De grønneste hilsner 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

Great buy & experience

I had a great experience buying an used phone. It was all as expected and the phone is working just fine as it should. The whole buying process was quick and the delivery of the phone was also smooth & efficient. Highly recommend to buy from Greenmind & help our mother Earth with less electronics waste.

24 April 2026
Unprompted review
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Reply from GreenMind A/S

Hi Bhargav

Thank you for the five stars 😊 We're delighted that you received friendly and helpful service and that the process and delivery were smooth. 📱✨💚

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

excellent

excellent. good staff

17 July 2026
Unprompted review
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Reply from GreenMind A/S

Hi Jax

Thank you for the five stars 😊 We're delighted that you received friendly and helpful service. 📱✨💚

Greenest regards 🌱
Liva
GreenMind A/S

Rated 4 out of 5 stars

I bought my phone on their website and…

I bought my phone on their website and I'm very happy with the choice I made, it's that simple.

4 June 2026
Unprompted review
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Reply from GreenMind A/S

Hi Giorgio

Thank you for your review 😊 We're delighted that buying your phone through our website was a simple experience and that you're happy with the choice you made 📱💚✨

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with GreenMind. I needed a laptop at a time when buying a brand-new one wasn’t really an option for me, and I was so happy to find a second-hand one that was still in mint condition and within my budget.

The laptop looks and works like new, and the whole experience gave me a lot of confidence in buying second-hand. It was exactly what I needed at the right time.

Really happy with my purchase and would definitely recommend GreenMind! ⭐️⭐️⭐️⭐️⭐️

7 May 2026
Unprompted review
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Reply from GreenMind A/S

Hi Jude

Thank you so much for your thoughtful review 😊 We're delighted that you found a laptop in mint condition within your budget, and that it feels and works like new 💻♻️✨ It means a lot that the experience gave you confidence in buying second-hand.

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

Reliable service

Reliable service . Good communication.
Stuff well prepared.
Answer all the questions with professionalism.
Great team great company.

11 June 2026
Unprompted review
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Reply from GreenMind A/S

Hi Andrei

Thank you for your kind review 😊 We're delighted that you experienced reliable service, clear communication and a well-prepared item 📦🤝✨ Your words about our team's professionalism mean a lot to us.

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

Great service

Great service, great price. Always very happy with my purchases from here

7 July 2026
Unprompted review
GreenMind A/S logo

Reply from GreenMind A/S

Hi N

Thank you so much for the lovely review 😊 We are delighted that you continue to enjoy both the service and the prices, and that your purchases have made you happy 💚✨

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

My review

Service was nice and delivery was up to date. Also nice customer service. Will suggest for makng home delivery instead of Pakke shop delivery in good price.

15 June 2026
Unprompted review
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Reply from GreenMind A/S

Hi Russell

Thank you so much for your review 😊 We are happy that you enjoyed the service, timely delivery and customer support 📦💚 Thank you as well for your suggestion about affordable home delivery – we appreciate the feedback.

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

Price and sustainability

1 July 2026
Unprompted review
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Reply from GreenMind A/S

Hi AM

Thank you so much for the five stars 😊 We are delighted that our combination of fair prices and a more sustainable choice stood out to you ♻️💚

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

great phone.good service.I want to…

great phone.good service.I want to buying more in the future.

6 July 2026
Unprompted review
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Reply from GreenMind A/S

Hi Aloysius

Thank you so much for your lovely review 😊 We are happy that you are pleased with both the phone and the service, and we look forward to welcoming you back in the future 📱💚

Greenest regards 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

The computer I bought arrived locked…

The computer I bought arrived locked and I was able to bring it to the next branch where they unlocked it for me right away.

20 May 2026
Unprompted review
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Reply from GreenMind A/S

Hi there 👋

Thank you so much for your review 💚 We are glad that the nearby branch was able to unlock the computer for you right away and get the issue resolved quickly 💻🙌 We hope you will enjoy your purchase 😊

De grønneste hilsner 🌱
Liva
GreenMind A/S

Rated 5 out of 5 stars

Am satisfied with everything

Am satisfied with everything

6 August 2026
Unprompted review
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Reply from GreenMind A/S

Hej Cleophas 👋

Thank you so much for your 5 star review 💚 We are delighted to hear that you are happy with everything. We truly appreciate your support and hope to welcome you back again 😊♻️

De grønneste hilsner 🌱
Gizem
Greenmind A/S

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