CS MEGASTORE Reviews 

84,409
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

I have bought several products from CS Megastore over the last two years. They have a very wide selection of products and a fair delivery price. Never had any trouble with deliveries and when there wa... See more

Rated 3 out of 5 stars

The prices and availability on some items fluctuate greatly in a short time. One day it's 200NOK then suddenly it becomes 500. One day the item is available then suddenly it disappears forever. Bes... See more

Rated 5 out of 5 stars

I’ve purchased from this store several times, and I’m always very happy with my orders. The products are great quality, and delivery is always fast and reliable. I’ll definitely be ordering again and... See more

Rated 5 out of 5 stars

Excellent experience from start to finish! The website was easy to use, the ordering process was straightforward, and my item arrived quickly and in perfect condition. The whole purchase was hassle-f... See more

Company details

  1. Discount Store
  2. Electronics store
  3. Kitchen supply shop
  4. Perfume store
  5. Plumbers' merchant
  6. Toy shop

About CS MEGASTORE

Written by the company

CS MEGASTORE (formerly ComputerSalg) has been online since 1999 and is today one of the largest webshops in the Nordics in terms of product range. While the name has changed from ComputerSalg to CS MEGASTORE, it is still the same webshop, the same team, and the same service. With more than 2.8 million products, you can find everything from electronics and IT to home appliances, home & living, beauty, sports, office supplies, books, and much more.

What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.

From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.

Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.

Same team. Same service. Just a name that matches the megastore we’ve grown into.

Contact info

4.2

Great

TrustScore 4 out of 5

84k reviews

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Replied to 99% of negative reviews

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4.2

All reviews

(84,409)

7,907 reviews in the last 12 months

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Rated 1 out of 5 stars

They sent me an oven with broken glass…

They sent me an oven with broken glass and do not want to take liability to repair. I wish to give them negative stars. The case is still outstanding since 12th July. Unable to talk to customer service, they kept delegating to someone who’s not reachable named Nick. The level of support is very poor.

12 July 2026
Unprompted review
Rated 3 out of 5 stars

The prices and availability on some…

The prices and availability on some items fluctuate greatly in a short time. One day it's 200NOK then suddenly it becomes 500. One day the item is available then suddenly it disappears forever.

Besides that great experience with buying, customer service and fast shipping👍

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Wide selection of products

I have bought several products from CS Megastore over the last two years. They have a very wide selection of products and a fair delivery price. Never had any trouble with deliveries and when there was a delay I was always informed on time. It also feels good to support a Danish and European online shopping company. I hope you do too.

31 August 2026
Unprompted review
Rated 1 out of 5 stars

One star is too much. Update: -10 is accurate!

One star is too much, -5 stars is accurate.

I ordered a monitor at CS MEGASTORE, it was not the cheapest price for that monitor online, but it was in storage according to their website, so delivery should have been quick according their website, and that is what I wanted.

4 days later I got a message of Posten that it has registered a shipment, but it never was sent.

Today, 9 days have passed since my order and still no sign that the order was sent out and my credit card got also charge for this order.

Meanwhile I was asking CS MEGASTORE twice what is going on with my order. I did not get any reply from them.

Today I got an email from CS MEGASTORE to review my experience with them about this order, while they let a customer down like this!

Unbelievable that CS MEGASTORE is still in business with this kind of service. I regret that I have ordered something at them, what a scam CS MEGASTORE is.

It is also suspicious that we Norwegians have to pay higher scam prices compared to the rest of Europe, which looks like to be organized by cartels of webshops and manufacturers, that have agreed on absurd higher price levels for electronics in Norway.

Update after email CS MEGASTORE:
In my opinion does CS MEGASTORE do a lot blablabla talking (probably with AI). It looks like the reply down below here. They talk as they do care about their customers, but what CS MEGASTORE does care about how to get the money of the customers, without taking any accountability or responsibility. If they would really care about customers, they would have send a me a new product with an express shipment free of charge, or refunded me my money directly anyway. But NO!, they have the money of the customer and then they are hiding themselves behind a failure of a courier company they contracted themselves. What a lousy customer care at company is CS MEGASTORE!!! CS MEGASTORE does not take responsibility and accountability!!!

29 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you very much for taking the time to share your experience with us.

I am truly sorry about the experience you have had with your order. I completely understand your frustration, especially when you chose to purchase from us based on the information on our website and the expected quick delivery.

It is especially disappointing to hear that you contacted us twice without receiving a reply. That is not the level of service we want to provide, and I sincerely apologize that we did not get back to you sooner.

I am very sorry for the inconvenience, the delay and the lack of communication throughout the process. We really appreciate your feedback, as it helps us identify where we need to improve.

I have also sent you an email regarding your order, and I sincerely hope to hear back from you so that we can help resolve the situation.

Once again, thank you for your review, and please accept my sincere apologies for the experience you have had with us.

Best regards,
Karoline

Rated 1 out of 5 stars

Disgusting customer service

Disgusting customer service, just pure neglect. I purchased an Aqara electronic lock which broke 4 months after installing it. I promptly returned the lock to CS Megastore and now it has been over 3 months without any action. They have my lock and my money and don't take any action to refund or supply a product that works. Everything seems fine with this retailer, until you have a problem, then they bury their head in the sand and take no responsibility. I have had to constantly chase and get no action from them. What a disgrace!

28 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you very much for your review. We truly appreciate you taking the time to share your experience with us. Feedback like this is always valuable to us, as it helps us learn and improve.

I completely understand that you are disappointed, and I fully agree that your case has taken much longer than it should have. I sincerely apologize for this.

I can see that your case was resolved and that you were refunded shortly before you posted this review. At the same time, you were also offered DKK 200 as compensation for the long processing time. I am very sorry that you had to wait so long and follow up on your case along the way.

I sincerely hope you will not hesitate to contact us again if there is ever anything we can help you with, or if there is anything we can do differently. We would really appreciate the opportunity to give you a much better experience in the future.

Have a lovely day.

Best regards,
Karoline

Rated 1 out of 5 stars

They want to charge extra delivery cost…

They want to charge extra delivery cost for each item. Instead of 39 what they propose i had two items in the basket, then delivery price was 54. They need to make price delivery more obvious. It feels like lost time to handle with them.

25 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Hello Alex,

Thank you for your review. I’m naturally sorry if you experienced our shipping structure as unclear or as an additional delivery cost.

Our prices are listed excluding shipping. Shipping starts at DKK 39, and there is an additional handling fee of DKK 15 for each extra item in the order. This is because our warehouse is large, and picking multiple items can require additional handling, especially when the items are located in different areas of the warehouse.

I understand that this may feel like an additional cost when adding more items to an order, and I’m sorry if this was not clear enough when you placed your order.

Have a great day.

Kind regards,
Ditte

Rated 4 out of 5 stars

All went perfect except when you had to…

All went perfect except when you had to pick up 7 items from a box at a pickup location and you didn't have any bag with you to put these on. Normally i would expect these to be in a Bag, so that i can grab a bag and go out. Or mention in the pickup message that bring your own bags :)

24 August 2026
Unprompted review
Rated 2 out of 5 stars

Gave a delivery date when ordering

Gave a delivery date when ordering. Then once ordered gave an even later delivery date. Item actually arrived another day later than stated.

Took something like 2 weeks from ordering until arrival.

5 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Hi William,

Thank you for your review. I’m sorry to hear about your experience with the delivery time. I completely understand how frustrating it must be to first be given one delivery date, then receive a later date after placing the order, and ultimately have the order arrive even later than that.

Unfortunately, I’m unable to look into the specific order or see what happened in this case, as there are no order details included in the review.

If you would like me to investigate the matter further, you are very welcome to update your review with your order number. I’ll then be happy to look into the delivery process and see what went wrong.

Kind regards,
Ditte

Rated 1 out of 5 stars

Dårlig leveringstid

20 dager etter bestillingen. Tracking nummer viser at det ikke er sent enda. Link med tracking viser ny dato hver gang.

Update: i called and give my order number, (which I will not publish here). Not helpfull the support. It can take up to 5 more days.

3 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Vi beklager så mye at du har opplevd så lang leveringstid, og at sporingsinformasjonen samtidig har vist stadig nye leveringsdatoer. Dette er selvfølgelig ikke den opplevelsen vi ønsker å gi kundene våre.

Ut fra opplysningene i anmeldelsen din har vi dessverre ikke mulighet til å identifisere eller verifisere den aktuelle ordren, og kan derfor heller ikke undersøke nærmere hva som har skjedd i akkurat ditt tilfelle.

Oppdater gjerne anmeldelsen din med ordrenummeret, så undersøker vi saken nærmere og ser hva som har skjedd med leveringen din.

Nok en gang beklager vi så mye den lange leveringstiden og ulempene dette har medført.

Med vennlig hilsen
Karoline

Rated 5 out of 5 stars

I’ve purchased from this store several…

I’ve purchased from this store several times, and I’m always very happy with my orders. The products are great quality, and delivery is always fast and reliable. I’ll definitely be ordering again and highly recommend this store. 5 out of 5! ⭐⭐⭐⭐⭐

15 August 2026
Unprompted review
Rated 1 out of 5 stars

parfym kobaco

I need parfym

14 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Hello Enayatullah,

Thank you for your review.

We would be happy to help you find the perfume you are looking for. Unfortunately, we cannot see from your review which perfume or order you are referring to.

You are very welcome to contact our customer service with a little more information, and we will be happy to assist you.

Alternatively, if you prefer not to contact us directly, you are welcome to update your review with your order number, so that we can look into the matter.

We wish you a very nice day.

Kind regards,
Ditte

Rated 5 out of 5 stars

Smooth experience

Order delivered smoothly and as expected.
Product (Breuer MP100) also works as expected, read several reviews before ordering.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing and unreliable…

Extremely disappointing and unreliable service. After placing my order, I waited 8 days just to be told there would be a delay, and on day 9 I was informed that the order was cancelled—apparently because of a price difference.

If there was a pricing issue, this should have been communicated immediately, not after keeping a customer waiting for nearly two weeks. No proper solution, no compensation, and no attempt to make up for the wasted time.

A very frustrating experience and a complete lack of reliability. I would not recommend this e-shop.

12 August 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Hi

I completely understand that this has been a disappointing experience, and I sincerely apologize that the pricing issue was not identified and communicated to you sooner.

We have sent you the relevant information regarding the cancellation, but I fully understand your frustration with the timing of the communication and the inconvenience this has caused.

This is certainly not how we normally handle these orders, and we are sorry that your experience has not lived up to the level of service we aim to provide.

Thank you for taking the time to share your feedback.

Best regards,

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