I am very satisfied with the customer service. The order actually arrived ahead of the scheduled date, the product was original, and the prices were better than those at many other stores. Thank you!
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Don't trust their prices. They will happily list a very competitive price, then cancel your order after a few days citing "error in calculating the price" and list it again at a higher price. After yo... See more
One of the best Danish e-tailers for electronics. I purchased multiple items from them the past few years, and I was always happy with the experience and customer support.
I have bought several products from CS Megastore over the last two years. They have a very wide selection of products and a fair delivery price. Never had any trouble with deliveries and when there wa... See more
Company details
About CS MEGASTORE
Written by the company
CS MEGASTORE (formerly ComputerSalg) has been online since 1999 and is today one of the largest webshops in the Nordics in terms of product range. While the name has changed from ComputerSalg to CS MEGASTORE, it is still the same webshop, the same team, and the same service. With more than 2.8 million products, you can find everything from electronics and IT to home appliances, home & living, beauty, sports, office supplies, books, and much more.
What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.
From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.
Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.
Same team. Same service. Just a name that matches the megastore we’ve grown into.
What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.
From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.
Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.
Same team. Same service. Just a name that matches the megastore we’ve grown into.
Contact info
Tinvej 7, 4100, Ringsted, Denmark
- 70222332
- salg@csmegastore.dk
- csmegastore.dk
4.2
Great
85k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Don't trust their prices
Don't trust their prices. They will happily list a very competitive price, then cancel your order after a few days citing "error in calculating the price" and list it again at a higher price. After you have already decided to purchase an expensive item "what is 10% more?". Might be an accident, but when accidents are that self-serving I count that as a difference without distinction.
5 November 2026
Unprompted review
Rating 3 stars because the delivery…
Rating 3 stars because the delivery takes way too long. The products arrive very late, so I hope you can improve your shipping speed.
3 November 2026
Unprompted review
Fast shipping
Fast shipping, good price, overall a very good experience. I Highly recommend CS MEGASTORE.
Much Gratitude
22 October 2026
Unprompted review
Good price
Good price, very fast shipping. Overall a very good experience, I highly recommend CS MEGASTORE.
Much Gratitude.
22 October 2026
Unprompted review
One of the best Danish e-tailers for electronics
One of the best Danish e-tailers for electronics. I purchased multiple items from them the past few years, and I was always happy with the experience and customer support.
30 October 2026
Unprompted review
Terrible
Terrible; it arrived with the cap of a perfume bottle open, and they refuse to take any responsibility
it’s a disaster.
9 October 2026
Unprompted review
Reply from CS MEGASTORE
Hello,
Thank you for your review.
I’m very sorry to hear that your perfume arrived with the cap open and that you feel we have not taken responsibility for the issue.
We take complaints like this seriously, and I would really like to look into what happened and how your case has been handled.
Could you please update your review with your order number? This will allow me to locate your order, investigate the case, and better understand what has happened.
Thank you in advance for your help.
Kind regards,
Ditte
Legit and very good price
Legit and very good price. but took so long to deliver. It didn’t matter so much to me but just for anyone to know in case.
26 October 2026
Unprompted review
I am very satisfied with the customer…
I am very satisfied with the customer service. The order actually arrived ahead of the scheduled date, the product was original, and the prices were better than those at many other stores. Thank you!
23 October 2026
Unprompted review
I bought a wifi6 router from CS…
I bought a wifi6 router from CS Megastore. The price was really good and they delivered it within 3 working days. It was packaged perfectly, and I am happy with my purchase. I need to buy a led TV from them as well.
16 October 2026
Unprompted review
Got my things in just a few days
Got my things in just a few days! Worked as intended. A computer fan. 👍
15 October 2026
Unprompted review
Delivered before expected time and very…
Delivered before expected time and very helpful customer service staff!
15 October 2026
Unprompted review
Alt kom I god tid
1 October 2026
Unprompted review
I’ve shopped here several times…
I’ve shopped here several times already, and everything has been fine so far. They keep me updated on the status, and everything has arrived quickly and without issues.
14 October 2026
Unprompted review
Kjapp og god levering bra forpakkning…
Kjapp og god levering bra forpakkning og hod service
10 October 2026
Unprompted review
Hopeless customer service
Hopeless customer service! I ordered a UTi712S temperature camera on 18th of march, which finally arrived one full month later. Upon arrival the unit didn't boot up as expected, so I started a process with CS Megastore to get it fixed. I sent it back, and got informed that it needed to be shipped to the producer. One month later I get notified that it is received and in proess. Then another month passes, and i get notified on 26th of june that they have received another type of temperature camera from me than the one I originally ordered, and thus they cannot help me. They also decline my wish to cancel the buy.
Ridiculous slow customer service where I on top of that find myself without any rights whatsoever.
My advice? Stay clear, theres a lot of other shops out there that actually understand basic customer service. CS Megastore seems helpless.
15 March 2026
Unprompted review
Reply from CS MEGASTORE
Hi Roy,
Thank you for sharing your experience.
I would like to start by apologising that this has turned into such a poor experience for you. This is certainly not our intention.
I would also like to explain the process in this case. When we received the product, we forwarded it directly to the service centre appointed by the manufacturer, as we knew in advance that this type of product must be handled by them. We did not inspect the product ourselves before sending it on, as we naturally trusted that the correct product had been returned to us for the warranty claim.
When the service centre inspected the product, they informed us that the camera received was a different model from the one we had originally sent you and expected to receive back for the warranty claim. The product was then returned to us, and we simply forwarded it to you. I have to agree with you that we should have taken the initiative and contacted you at that point, rather than waiting until you had received the product back. This is why the process has taken so long.
I can see that you are currently in contact with our customer service team, as we are still missing some information from you in order to investigate the matter further and move forward with the case.
We apologise again for the long processing time and hope we can find a solution as soon as possible.
Kind regards,
Tea
great experience
great quality headphones, good price, delivered in 2 business days
2 October 2026
Unprompted review
Effektivt og høy kvalitet 👍👍👍
7 October 2026
Unprompted review
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