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Printler Reviews 

10,617
•
TrustScore 4 out of 5

4.2

Online marketplace
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Review summary

Created with AI, based on recent reviews

Evaluating 1,829 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional print quality and beautiful colors, noting that the artwork looks stunning on the wall and exceeds expectations. Consumers also appreciate the seamless website navigation and simple ordering process, making it very straightforward to find and securely buy desired products online. Some reviewers were not happy with framing complications, mentioning that hanging brackets were misaligned, fixation points were flimsy, or complete assembly was required. Conversely, a small portion of people felt frustrated by unexpected delivery delays, poor tracking updates, or occasionally receiving incorrect items.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the beautiful colours, sturdy paper... See more

Quality

Clients share positive opinions on quality, consistently expressing delight with the beautiful colors and... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly and in... See more

Order

Users describe ambiguous interactions with order processes, reflecting a strong division in customer... See more

Service

Reviewers highlight positive aspects of service, praising great prices and fast delivery. Consumers note that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery service went well. The 5 workdays were just met. By ordering the poster + frame the poster came in a good condition on the right paper ( density). The frame was ok, the fixation point, to b... See more

Rated 4 out of 5 stars

The print and frame are great. The only issue I had was that I had to attach the frame properly. It wasn't clipped into place in a number of areas. Not something I was expecting to have to do given th... See more

Rated 4 out of 5 stars

Everything was excellent ordering, buying, packaging and delivery except the hanging brackets fitted to the back of the picture was not in the centres so useless to use them for hanging. Had to be cre... See more

Rated 4 out of 5 stars

Good website and fast response when I needed help to change and error on my address which I had made. I opted for a large print of The Joker. When I first looked at it, I thought the pixels was not g... See more

Company details

  1. Online marketplace
  2. Art gallery

Written by the company

Printler connects thousands of independent artists globally with millions of art lovers; free thinking people who produce and buy art with their heart. For everyone else, we provide a step-by-step journey into the world of Art Prints. Start building an affordable art collection, and break free from the mass-produced art that pollutes our world!

Contact info

4.2

Great

TrustScore 4 out of 5

11k reviews

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Asks customers to review

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4.2

All reviews

(10,617)

3,684 reviews in the last 12 months

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Rated 5 out of 5 stars

Fab service

Hugh choice & found exactly what I wanted simple to order, fully informed of order despatch & delivery date. Plus on delivery the prints were far better than I expected. Great service, great price what more can you ask for.

23 August 2026
Rated 4 out of 5 stars

Excellent quality of the prints

Excellent quality of the print. Big selection of prints to order.

On the negative side, it takes the company quite long to dispatch the order, no info on when the order will arrive before it is in destination country.
Delivery in one week from order placement.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately ordered print and never…

Unfortunately ordered print and never received. Raised case with fedex and also copied to Printr who basically said 'not our problem, deal with courier` i explained as i had contacted courier and raised case they should follow up. No response as yet, real shame they don't take responsibility for items lost in transit, which is 100% sellers responsibility! Also gutted not to receive the print i ordered. UPDATE In response to the company below - I have emailed Printler customer service twice, the only single response says - contact Fedex (have you ever tried to contact Fedex?!) but I did provide a case reference as I had gone through their complaints. No help forthcoming even when I twice explained situation. Hence the 'its not our problem' attitude. Order number is 1395764 to verify this is authentic experience.

3 September 2026
Unprompted review
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Reply from Printler

Hey, we need more information to solve this for you. We rarely say 'not out problem' we try to help out any way we can with a claim, resend or refund. Since you have not provided any details (email or an actual order number) it is hard for us to reach out and help you. Great if you can provide this and reach out to our customer service.

Rated 2 out of 5 stars

Quality of poster print is not worth the money

Quality of poster print is not worth the money from my perspective.

21 August 2026
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Reply from Printler

Hi,

Thanks for reaching out. We're sorry to hear that you're not compeletely happy with the art.

We print all Art straight from the original file from the artist, to make sure that it's reproduced in the best of ways; exactly according to the artist's wish. We never make any changes in the artworks, but naturally we're going through all art and making sure the quality is good enough to be printed.
looking through a mobile or computer screen is never the same as when you have the actual art in your hand. Our customer service is always willing to help.

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