Great poster perfect in every way only thing that let it down was the couriers Geniki who don't deliver and don't tell you the parcel has arrived so I had to do a lot of tracking to find where my post... See more
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Fabulous Canvas, good quality and arrived to me from overseas in good condition. The Canvas did take about 3 weeks to arrive but that was down to... See more
User friendly website. Good choice of products. Easy checkout. Good communication post order. I dropped one star due to length of delivery from order. Product is of very good quality
Great quality product. Albeit painting a bit darker than original. Also framed picture had part of fingers obscured. Although,all in all, nice product. Thanks.
Company details
About Posterlounge.com
Written by the company
Wall art for every taste
We’ve been the specialist for wall art and wall decorations for over 20 years. In our online shop, you will find over 80,000 designs ranging from classic paintings to modern works of art. So, no matter whether you prefer a minimalist look or something more opulent, we have the perfect print for your wall.
Our prints are produced in our own art print house in Germany. We use only high-quality materials and rely on resource-efficient production processes. This means you can be sure you’re getting a high-quality product, that’s sustainable, too.
We deliver our prints to almost all European countries, making it easy for you to enjoy your favourite artwork in your home.
Visit us today and be inspired by our variety of wall art.
What we offer
Written by the company
- A wide range of products
- ✔️ Over 80,000 designs for every taste ✔️ Perfect wall art for any room ✔️ Modern and classic art for every style
- Quality is important to us
- ✔️ High-quality prints on demand ✔️ ‘Made in Germany’: we have our own art print house ✔️ Quality that you see and feel
- Frames and in-house framing
- ✔️ High-quality frames made of wood and aluminium ✔️ Different colours and sizes ✔️ We frame your print in our own frame manufacture
- Customer service
- ✔️ We’re there for you – before, during and after your purchase ✔️ Personalised advice and support
- Delivery and warranty
- ✔️ Your prints delivered to your home, safely and securely ✔️ Affordable shipping costs and secure packaging ✔️ 100-day return policy
Our promise
Shop without risk!
✔️ Our 100-day return policy gives you the reassurance you need that you’ll find the perfect print for your wall.
✔️ You can return your print to us within 100 days of receipt, without giving any reason.
✔️ Returns are free of charge.
✔️ You can return your print to us within 100 days of receipt, without giving any reason.
✔️ Returns are free of charge.
Contact info
Braunstraße 3, 04347, Leipzig, Germany
- support@posterlounge.com
- posterlounge.com
10% off at Posterlounge
4.0
Great
2k reviews
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Beautiful posters and frames
Beautiful posters and frames, very good price, fast delivery.
26 August 2026
Was happy with the whole experience and…
Was happy with the whole experience and the products are lovely
25 August 2026
Very good quality print!
17 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
False advertising on delivery fees
Prints are good and frames are nice but they falsely advertise that they cover free shipping for orders above €79. You get screwed at checkout and they don’t even specify why. They just not the package is large. Can’t add a screenshot which shows their delivery T&Cs but verbatim at time of review they state
Delivery costs
Delivery costs are 5,95 €. For orders over 79 € we cover the delivery costs for you.
The exact costs depend on the product and format and will be displayed in your basket before you place your order.
Shipping methods
Depending on the size of your order, we will ship it with a parcel service or a freight carrier. Almost every parcel comes with a tracking number, which you will of course receive by e-mail so you can keep track of your delivery at any time.
Delivery by freight carrier
Products that are particularly large are delivered by truck ‘to the kerbside’. This means the driver will leave your order in front of your house and not carry it to your flat door.
To allow the freight carrier to arrange a delivery date with you, please provide a telephone number during the ordering process.
On querying they state it doesn’t fall under ‘standard’ deliveries. No mention of it as per above and nothing outlining what constitutes a ‘standard delivery’
Charge was €69
17 August 2026
Unprompted review
Reply from Posterlounge.com
Hello Kate,
Thank you for your detailed feedback.
We are pleased to hear that you are happy with the prints and frames, but we are sorry that the shipping costs caused frustration and gave you the impression that our information was misleading.
As we have explained in our previous communication, particularly large items need to be shipped by a freight carrier and are therefore subject to an additional shipping charge. This charge is clearly displayed during checkout before an order is placed, so the total cost can be reviewed before completing the purchase.
However, we understand your point that our delivery information did not explain the distinction between standard parcel delivery and freight shipping clearly enough. We have taken your feedback seriously and have since updated the information on our website to make these conditions more transparent.
We are sorry that this was not sufficiently clear when you placed your order and that it resulted in a disappointing experience. Thank you for bringing this to our attention and helping us improve the information we provide to our customers.
Best regards,
Your Posterlounge Team
The price of the print is high and it's…
The price of the print is high and it's definitely not worth it. The frame is made of dirty plastic instead od glass and looks disgusting. After the purchase I had to buy another frame for the picture.
9 August 2026
Reply from Posterlounge.com
Hello Jacek,
Thank you for your feedback.
We are sorry to hear that you are not satisfied with the frame and that it did not meet your expectations.
Please note that we use acrylic glass rather than real glass for our framed prints. This significantly reduces the risk of breakage and damage during transport. This information is also stated in the product details on our website.
Nevertheless, if you are unhappy with the product, please feel free to contact our customer service team at pomoc@posterlounge.pl.
We will be happy to provide you with a free return label so that you can return the item and receive a refund.
We sincerely apologise again for your disappointment and any inconvenience caused. Thank you for your understanding.
Best regards,
Your Posterlounge Team
Fast delivery
Fast delivery. The picture (acryl) was even better looking than i had imagined.
9 August 2026
Great prints
The package was well received, it was sent quickly. The quality of prints is great.
28 July 2026
Worst online shopping experience in my…
Worst online shopping experience in my lifetime.
I decided to buy a replica from their site, it did not arrive on the expected date, then they give me a new one and still missed, I have nothing on my side.
So far this is a scam.
28 July 2026
Unprompted review
Reply from Posterlounge.com
Dear Pedro,
Thank you for taking the time to share your feedback. We are very sorry that your order has not reached you as expected.
You have been in touch with us on several occasions by email and via Trustpilot so that we could keep you informed of the status of your order.
Unfortunately, the order could not be delivered as planned due to an unrecognised address. As soon as you brought this to our attention, we contacted the courier to confirm the address. Despite this, the order could not be delivered, which, unfortunately, does happen. We are truly sorry about this.
We are currently producing your order again. As all of our wall art is made to order and shipped from our production facility in Germany, reproducing the order takes a little time. As soon as your new order has been dispatched, you will receive a shipping confirmation by email, including your tracking information.
We sincerely apologise for the inconvenience this situation has caused and thank you for your patience and understanding.
Kind regards,
Your Posterlounge Team
Very quick handling of my order
Very quick handling of my order. Very safe packaging. Poster really beautiful and the colours exactly as shown in the shop.
17 July 2026
Arrived damaged, poor quality frame
I ordered a 100 x 70cm framed poster for more than £90. The poster arrived damaged with the frame burst and the glass cover shattered in the corner. The frame looked very flimsy and poor quality. I contacted customer service and the only options they gave were a 30% discount or a free replacement so long as I return the product to them, which isn’t easy to do with such a big item. We’re now looking into buying an alternative, better quality frame from elsewhere - not impressed.
9 July 2026
Unprompted review
Reply from Posterlounge.com
Dear Gem,
Thank you for taking the time to share your feedback. We are very sorry to hear that your framed poster arrived damaged and that you were disappointed with both the condition of the frame and the support you received. We sincerely apologise for the frustration and inconvenience this has caused.
Unfortunately, we have been unable to identify your order based on the information provided in your review. We also contacted you through Trustpilot and asked for some additional information, but unfortunately, we have not yet received a reply.
As we are currently unable to locate your order or your contact details, we kindly ask you to get in touch with us directly at support@posterlounge.com. Once we have your order details, we will be happy to look into your case and work with you to find a satisfactory solution.
Once again, please accept our sincere apologies for the inconvenience. We appreciate your understanding and hope to hear from you soon.
Best regards,
Your Posterlounge Team
Feedback
The posters are beautiful and made of good quality and the order came quickly. :)
1 July 2026
Really bad quality
2 July 2026
Reply from Posterlounge.com
Dear Adriana,
Thank you for taking the time to share your experience.
We are very sorry to hear that the quality of your order did not meet your expectations.
We have already been in touch with you directly to find a satisfactory solution, and we have sent you a free return label so that you can return the item at no cost and obtain a refund.
Our team will also be able to check the print quality as soon as we have received the returns.
We sincerely apologise for the disappointment and any inconvenience caused. Thank you for your feedback.
Kind regards,
Your Posterlounge Team
The quality of framing is outstanding…
The quality of framing is outstanding as is the service provided. This is the third time I used your service and I will again. Thank you.
William Bigham
18 June 2026
To frame poster and send it- 11 days!
You do not send items to Croatia! So I ve ordered and send it to my friends address in Viena. From the moment I ordered and pay to the moment you gave the parcell to DPD passed 11 days!!!! 🙄🤔
25 June 2026
Reply from Posterlounge.com
Dear Mladen,
Thank you for taking the time to share your feedback.
We sincerely apologise that your experience did not meet your expectations. As all of our products are made to order and shipped from Germany, rather than kept in stock, the production time must be taken into account when placing an order.
The estimated delivery period for your order was 17 June to 19 June 2026. According to the tracking information, DPD attempted to deliver your parcel within this estimated timeframe, but unfortunately nobody was available at the delivery address. We have also sent you an email with further details regarding the delivery and the available options.
If you have any further questions, please contact us at support@posterlounge.com.
We sincerely apologise once again for any inconvenience caused, and thank you for your understanding.
Best regards,
Your Posterlounge Team
Excellent quality of product
Excellent quality of product, both for the posters and frames.
15 June 2026
I ordered three posters from…
I ordered three posters from posterlounge and all three arrived with a crease through the middle of them , although the posters themselves are good quality I will not be ordering anymore .
19 June 2026
Unprompted review
Reply from Posterlounge.com
Hello Shan,
Thank you for your feedback.
We are very sorry to hear that your posters arrived with creases. This is certainly not the quality we aim to provide, and we sincerely apologise for the disappointment and inconvenience caused.
Unfortunately, with the information provided in your review, we have been unable to locate your order in our system. We have already tried to contact you to gather further details but have not yet received a reply.
Please send us your order number or the delivery address used for your order via email at support@posterlounge.com so that we can locate your order and work together to find a satisfactory solution.
We sincerely apologise once again for the inconvenience and hope to hear from you soon.
Kind regards,
Your Posterlounge Team
Would order again
The poster arrived and is of better quality than I expected, on thick, quality paper. Would order from these folks again.
5 June 2026
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