PostersBase Reviews 

Order placed on October 11th with a promised delivery date of the 15th. The status of my package remains unchanged (confirmed) but has not been updated. I have sent several emails which have gone unanswered. 99 euros waste

I ordered a month ago and didn´t receive any print/shipping confirmation. Support request were not answered also... Order is still in status "confirmed"

Would not recommend!

Order PB-2026-00508. Ordered a month ago, stuck on "confirm" wrote twice for update and no replies received (nothing in my spam from them). Look at the all the recent reviews befor order (I wish I had, I would not have sent them money).

Ordered posters around 2 months ago now and still just says confirmed and had 0 updates since

I am extremely frustrated and disappointed with this company. I do not recommend anyone doing business with them.
On [August 16th], I placed an order for 4 large posters. I received a confirmation of the order receipt, and since then I have heard absolutely nothing. No shipping confirmation, no tracking number, no update of any kind. It has now been two months, and I still have not received my order. When I click on view my order it takes me to a 404 page like it never happened which is really fustrating!

To make matters worse, I already emailed your team about this and never got a reply. Being completely ignored after paying for an order is unacceptable.

What makes this especially disappointing is that I have ordered from you before and had a good experience. That is exactly why I trusted you again, and right now that trust is badly shaken and I feel like you are scamming me. this is my order number (Order #17536) just in case you see this. If my order cant be completed I expect a full refund.

Not reccommended at all. Looks like cheating.
I have made an order 10.09.26 - got only booking confirmation. They didnt sent GLS tracking number, neither replied my numerous emails.
I paid money and no package received.

Never received our poster. Contacted customer service, but never got an awnser. 150 euros gone! Please contact us !

I ordered a poster (order #00125) on August 30th and was told that the poster would arrive within 6 - 8 days, but the state of the order is still just “confirmed”. I do not recommend this company

I am not sure whats happening with my order #12478. I ordered a poster on Jul 29th 2026, and its Sep 13th 2026. And I have received no updates on my order. I haven’t received any tracking link as well. I try opening the order confirmation link from the email I received and it gives a 404. I have contacted the team a week ago and there has been no response.

I placed and paid for an order of six posters on July 30th, but I still haven’t received any information about the order or its status. I’ve contacted Posterbase asking for an update, but so far I haven’t received any response.

I would happily receive the posters I ordered, but if they cannot be delivered, I expect a refund. Hopefully Posterbase will get back to me and resolve this soon.

Very disappointing experience — I would not recommend this company.

I placed an order on their website and still have not received it. What is even more unacceptable is the complete lack of customer service. I have contacted them several times regarding my order and my complaint, but I have received no proper response or solution.

I now understand the many negative reviews from other customers. Once they have received your payment, it seems extremely difficult to get any assistance when something goes wrong.

Customers should not have to repeatedly chase a company just to receive an order they have already paid for or to get a simple answer.

Due to the lack of delivery and communication, I have now decided to escalate the matter through PayPal in order to recover my money.

Based on my personal experience, I would strongly advise potential customers to be very cautious before ordering from this website.

This is the first time I have ever had such a negative experience with an online store. If I could, I would give zero stars.

I ordered a poster on June 29 (Order No. 16949). At first, I was told that the shipment would be sent via GLS. I received an email from GLS France asking me to select a parcel shop as the delivery address. However, I never received any further tracking information.

On July 15 and 16, I contacted customer service by email for the first time, but received no response whatsoever.

On July 20, I opened a PayPal Buyer Protection case, and suddenly someone replied to my email. I was told that a shipping label for my package had already been created, and I was provided with a DHL tracking number. They also informed me that the shipment would be released as soon as I closed the PayPal case.

I closed the case immediately. Postersbase received the payment, and I was informed that my package would be delivered on July 22 or 23.

Since then, there has been no update whatsoever in the tracking information. I have also checked my spam folder, but there are no notifications there either.

I contacted Postersbase again on July 24 and August 1, but once again I received no reply.

The PayPal case is closed, Postersbase has received my payment, yet there is still no sign of my poster.

This is bordering on fraud.

Please avoid

I bought 3 items and wanted to return so I did as they said “ If you still wish to get a refund for your order, you can absolutely send the package back to our return address”

I returned the items and sent off the tracking number and proof of postage and they are not replying to any of my emails I’ve sent over 5 emails and they aren’t replying they are ignoring me

We ordered 2Poster #16843 at 19.June 2026. Till today no any Information about the Delivery. Only Information shown it will be picked up by DHL on 30.June. Sorry but this is 2 weeks ago.

Now over two weeks and no sign of any delivery (order #16922) or any reply from the customer support. AVOID

I ordered 5 posters from them on the 26th of june and haven't recieved the order or any updates despite my emails.
Order number - 16913

I still haven’t received my order, it’s fine if there is delays out of sellers control but I’ve emailed and there’s no reply yet which is so fustrating for me, that’s the biggest problem because I don’t know what’s going on and there’s no update, I’ve emailed and no reply. Please can you let me know when my Order #16897 will arrive and what’s happened?

Me and my son ordered, #16638, and paid for, two posters 4 june and have until now not received any posters or answers to our emails whith requests for an update? Is this really a ligit business or is it a scam? If their is no answer to this I think others with interest in bying posters will come to the conclusion to take their business elsewhere. Its up to you. As of now two very disapointed customers.

Edit 29 juli: After the answer below we received an email from Posterbase with an excuse and a promise that they would send the posters if we paid for the shipping one more time. We did but have still not received our posters…

Ass color bad print and I paid for delivery to my door but they send it to a kiosk and I can’t return it

Your product was nice and it was delivered quick and i was really with the posters