Starrymart Reviews 

Regardless of the fragile label on the parcel, Amazon Shipping dropped my parcel over the fence onto the ground

Rude customer service. I was fine with them until I had an issue with my order, I sent them an email and the employee who replied was very unhelpful and treated me like I was a dumb person . I certainly don't recommend them !

First order was fine but the courier for the second one has stated the order "will no longer be delivered" and to contact Starry Mart for more info. I've tried contacting them for a refund but have not received a response.

Amazing service, first time ordering super fast delivery / shipping
No issues

Decent price. First class comms. Posted / arrived promptly as per schedule. No hesitation using again. Trustworthy and professional. Many Thanks.

Usually end up visiting the shop in London as there's no decent Asian supermarkets near me but with no London trip coming up for a few months decided to order online. Received everything exactly as expected. Packaged so well nothing was broken, defrosted, or unusable. Will be ordering regularly online now. Only issue is having to rearrange the kitchen to fit everything in.

All glass products came not damaged and quite fast delivery. Thank you I will order again

Used a few times, things went ok until things were broken as shown in the photos. The customer service seemed very unprofessional and acted like it's all my fault. They did me a huge favour to refund me what the broken items cost. Shouldn't it all covered by delivery insurance from common senses? I got everything covered by the oil chilly which wasn't even my fault. what an attitude. Never again.

I ordered a lot of frozen products from starry mart and a lot of heavy (rice) non frozen products. I expected some of it to arrive broken. But starry mart have done such an amazing job with packaging that everything arrived in perfect condition and the frozen food was still fully frozen and probably colder than my actual freezer!

I can’t recommend them enough and I will be making many more orders!

I’ve been using Starry Mart about once a month for the past five months, and I’ve always had a great experience. Their service is reliable and the ordering process is easy. I was especially impressed this time because I placed an order yesterday and it was delivered today—super fast! Everything arrived as expected. I’m really happy with Starry Mart and will definitely continue using them.

I added items worth £11 to my cart but was shocked to see the delivery fee was £16 within the UK. That's a definite no from me!

Dishonest gift card

Sept 25 card balance was £68.77 after shopping
Oct 4 - I shopped £5.01, card balance becomes £48.77

I should have £63.76 on the card!!!!!!

Your staff can't explain what happened and she can't even use the calculator to prove it correctly.

Brilliant company. Great selection of asian products, well priced. Delivery service was fantastic. Thanks

Great prices, the customer service is brilliant - Always reply to my emails or Instagram messages. Awesome selection of food- Especially noodles. This is my go to shop for online asian groceries every month. Highly recommend.

Good range of products but their website pricing is really quite annoying!
Constantly changing their prices and not for the better! When you return to your basket to complete and possibly check out to pay - it’s a completely different price

Keep your prices consistent and stop trying to catch people into paying higher

Received my items quickly with a good expiry date. Excellent customer service. Happy with the products. Will definitely use them again

Starrymart offers me access to Asian cuisine and goods that I cannot get locally. The website is very clear about delivery charges and how to keep them to a minimum and their good always arrive perfectly packed and protected. I have nothing but praise for their service.

I've only purchased dry goods recently but I'm also delighted with their fresh/frozen service.
I wish I'd photographed the delivery box. Not an inch of space was wasted. Bottles were double wrapped and taped.
Plenty of packing, but soft bags of flours helped protect the vulnerable items.
I'm very impressed with StarryMart. It would be nice if inexperienced brits would review their items to help others learn which ingredients they need and how to use them.

Ordered a plushy, but it was apparently out of stock, but did not state that at the time. However, the order was not marked as Out of Stock, but dispatched.

They asked for a review before the order was processed and "dispatched"

Poor processes, would not recommend

£11 order in basket and delivery was £16?? and within the UK. Absolutely not!