Shapermint Reviews 

45,253
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 8,977 reviews, reviewers had a great experience with this company. Consumers frequently praise the incredible everyday comfort, smooth support, and soft fabric quality of the bras and shapewear items. Many people also note that online ordering is completely seamless, shipments arrive remarkably fast, and reliable sizing charts make finding the right clothes and garments very straightforward for everyone. However, some reviewers were not happy with delayed delivery times and experienced difficulties reaching live customer support representatives for helpful assistance. Some people also felt that certain products had noticeable sizing inconsistencies or unexpected fit issues regarding the specific cup designs and shapes.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made, comfortable, and fit... See more

Quality

Users describe positive interactions with quality, noting that reviewers find the garments well made,... See more

Order

Consumers find order experiences mixed, as reviewers frequently praise fast delivery and seamless online... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that shipment is prompt and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many patrons praising friendly and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Shapermint team really cares. Their measurements guide ( although a bit hard to find on their website) is spot on if you measure correctly. The bras I purchased fit beautiful, and don't become u... See more

Company replied

Rated 5 out of 5 stars

Customer service is phenomenal. Everyone I have talked to genuinely want to help make things right and to make me totally happy... which they have. I will continue to tell all my family and friends ab... See more

Company replied

Rated 5 out of 5 stars

I bought two shaper camis with built in bra and the supportive comfort wireless bra and and everyday waist shaper panty. I love all the products for the material quality and the way the hold everythi... See more

Company replied

Rated 5 out of 5 stars

Sizing was very good but doesn't account for pendulous breasts. I love my new bras and the built-in bra chemises. The return process was very simple and I did receive a better fitting bra. The entire... See more

Company replied


Company details

  1. Ladies' clothes shop
  2. also in
  3. Clothing Shop

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

4.1

Great

TrustScore 4 out of 5

45k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(45,253)

8,100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing amazing amazing

Amazing amazing amazing! I absolutely love how it looks n how it feels. It truly does what it says. Will def order more.

26 October 2026
Unprompted review
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Reply from Shapermint

Thank you, Tracy! We're so happy you love how it looks and feels. Shapewear that truly does what it says is exactly what we design for. 💖

Rated 5 out of 5 stars

The bras are very soft and comfortable

The bras are very soft and comfortable. Being a large breasted woman they provide excellent support

3 November 2026
Unprompted review
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Reply from Shapermint

Ellen, thank you for sharing this! We're glad our bras give you soft comfort along with the support you need. That balance is exactly what we design for. 💖

Rated 5 out of 5 stars

The quality of the product is topnotch

The quality of the product is topnotch, it served the purpose, truthful as described and restored my confidence

28 October 2026
Unprompted review
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Reply from Shapermint

Stella, thank you so much! It means a lot that our product lived up to its description and helped restore your confidence. That's exactly why we do what we do. 💖

Rated 5 out of 5 stars

Customer Service was fabulous and the product is great.

I really like the products. There was an issue with my order being delivered to the wrong city (most likely my fault). Shapermint sent me the order to my correct address even before they received the original shipment back.
Customer service was terrific.

11 October 2026
Unprompted review
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Reply from Shapermint

Kate, thank you for sharing your experience! We're glad our team could get your order to the right address quickly and that you're enjoying your products. We work hard to make shopping with us easy.

Rated 5 out of 5 stars

I absolutely love the new Shapermint Essentials…

I love the new Shapermint Essentials Everyday Comfort Straps Wireless Shaping Bra I purchased. It is the softest and most comfortable bra I have ever purchased! I loved it so much, I went back to Shapermint to try another style of their wonderful products! I was skeptical at first, but now I am a believer - you will not regret buying Shapermint products!

3 November 2026
Unprompted review
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Reply from Shapermint

Thank you, Cynthia! We're so happy the Everyday Comfort Straps Wireless Shaping Bra is the softest you've ever owned, and that it inspired you to try more styles. Welcome to the Shapermint family. 💖

Rated 5 out of 5 stars

Thank goodness it fits!

I recently purchased the wireless jelly bra from Shapermint and was pleasantly surprised at how well it fit. I don’t think I’m alone when I say I hate bra shopping. I’m almost 64 and gravity has taken hold. This is the first bra I found that supports the girls and doesn’t make me want to rip it off the second I get home.
For reference I am a 32DD.

3 November 2026
Unprompted review
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Reply from Shapermint

Stacy, thank you for this wonderful review! We're so glad you finally found a wireless bra that gives the girls real support and stays comfortable all day. That's exactly what we design for. ✨

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ The Best Bra I’ve Ever Owned!

⭐⭐⭐⭐⭐ The Best Bra I’ve Ever Owned!

Absolutely love this bra! It fits perfectly, provides amazing support, and keeps everything in place while maintaining a beautiful, natural shape. What I love most is that it gives me the support and structure of an underwire bra without actually having wires! It offers the perfect combination of comfort, support, and shaping without digging in, poking, or feeling uncomfortable.

It feels great throughout the day, looks flattering under clothes, and provides exactly the support I need without sacrificing comfort. The fit is just right, and I honestly couldn’t ask for more.

Five stars all the way! Everything is perfect. Shapermint, you got this one absolutely right! ❤️

26 October 2026
Unprompted review
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Reply from Shapermint

Rosmery, thank you for the five-star love! We're thrilled this bra gives you underwire-level support and shaping without any digging or poking. Comfort and confidence, all day long. 💖

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. They really care about their customers

28 October 2026
Unprompted review
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Reply from Shapermint

Thank you, Beth! We truly do care about our customers, and it means a lot that it showed in your experience. ✨

Rated 5 out of 5 stars

Love these high waisted leggings keeps…

Love these high waisted leggings keeps everything tucked in nicely! Quick shipping too.

18 October 2026
Unprompted review
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Reply from Shapermint

Thank you for your review! We're so glad our high-waisted leggings keep everything smooth and that shipping was quick. Comfort with a confident fit is exactly what we aim for. 💖

Rated 5 out of 5 stars

Great product with nice quality

Great product with nice quality. Finally have a bra that I am actually comfortable in ALL day. I ordered the wrong size and the exchange was so easy. Customer service has been great.

3 November 2026
Unprompted review
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Reply from Shapermint

Jennifer, thank you for sharing your experience! We're glad your size exchange went smoothly and that you've finally found a bra you're comfortable in all day. We work hard to make shopping with us easy.

Rated 4 out of 5 stars

Great products and very good quality

Great products and very good quality. Easy to use website. Very comfortable bras. Dropped a star because of the checkout experience-far too many offers which gets confusing.

4 November 2026
Unprompted review
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Reply from Shapermint

Thank you, Jay! We're glad you love the quality and comfort of our bras, and we appreciate your feedback about the number of offers at checkout. We've shared it with our team.

Rated 5 out of 5 stars

I bought 3 different products of which…

I bought 3 different products of which 2 I love and the other just is the slightly wrong fit for me but the actual product is great. I did an exchange for that one which was easy and communication with the staff was great. I would definitely buy again, shipping to NZ was about a week or so.

4 November 2026
Unprompted review
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Reply from Shapermint

Mandy, thank you for your review! We're glad your exchange was easy and that you're loving your other two products. It's great to hear our team took good care of you all the way in NZ. ✨

Rated 5 out of 5 stars

The customer service is AMAZING

The customer service is AMAZING, response promptly and fix the size of what I wanted. THANK YOU ALL.. the quality is the best, what ever advertising they have. It's legit!

17 October 2026
Unprompted review
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Reply from Shapermint

Thank you so much for this lovely review! We're glad our team responded promptly to sort out your size and that you love the quality. 💖

Rated 5 out of 5 stars

I now have 5 Shapermint bras and I…

I now have 5 Shapermint bras and I don’t think I’ll ever buy another brand. They are comfortable, well made, and I love them.

21 October 2026
Unprompted review
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Reply from Shapermint

Sandra, thank you for choosing Shapermint again and again! Five bras in, it means so much that you've found your forever brand with us. ✨

Rated 1 out of 5 stars

I can't believe the 5-star reviews on…

I can't believe the 5-star reviews on this site are legit.
The company has highly deceptive return policies and automatically charge a monthly "subscription" fee that no one asks for and no one gets anything for having. Trying to cancel that subscription becomes impossible. There is a Facebook page run by scammers in Africa instructing people to contact them. If you do, they will tell you they are sorry and will refund you with an added inconvenience reimbursement. That's the red flag that you're being scammed. The actual Shapermint company knows about the scam and does nothing to shut down the fraudulent pages. Shapermint themselves are owned by an e-commerce group in Uruguay. That said, if you need to return anything to Shapermint, you won't find an easy way to do it until you file a BBB complaint. Then they will respond to your your complaint.

7 January 2026
Unprompted review
Rated 5 out of 5 stars

Easy transaction

Easy transaction
Items came quickly

27 October 2026
Shapermint logo

Reply from Shapermint

Thank you, Fiona! We're glad your order was easy and arrived quickly. Making shopping simple is something we work hard at.

Rated 1 out of 5 stars

Unable to return.

Received items, wish to return...have been on site and will not allow me to go further than putting order no in..many times...tried to contact...will not respond....would appreciate a response on how to return.

3 November 2026
Unprompted review
Shapermint logo

Reply from Shapermint

Hi Christine! We’re sorry for the frustration and difficulty you’ve experienced with our Returns Portal. We understand you're trying to return an item but are unable to proceed. We’ve sent you an email with instructions and assistance regarding your return. Please check your inbox and kindly reply to our email for further help. We’re happy to assist and get this resolved for you!

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