Honeylove Reviews 

9,886
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 5,708 reviews, reviewers had a great experience with this company. Shoppers frequently praise the exceptional daily comfort and supportive design that successfully offers a wonderful body shape without relying on traditional underwires. Many people also find the digital store remarkably simple to navigate and genuinely appreciate having detailed product videos and helpful site features available. However, some customers also noted ongoing difficulties regarding sizing accuracy and struggling to find the correct personal fit through the provided online tools. Others mentioned persistent frustrations with unexpected cart modifications, confusing website steps, or automatically added fees for shipping protection during the final checkout process.

What people talk about most

Product

Clients share ambiguous opinions on product performance, with many reviewers praising the comfortable fit,... See more

Order

Reviewers mention ambiguous feedback about order, noting that the website was generally easy to navigate and... See more

User experience

Reviewers highlight ambiguous aspects of user experience, noting that while the website offers helpful sizing... See more

Website

Users describe ambiguous interactions with website, noting that while the ordering process and navigation can... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the garments are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shopping experience was mostly great! I didn't like constant text and emails every day, while I was trying to decide what to order, but fine. I am also surprised and disappointed there were no str... See more

Company replied

Rated 4 out of 5 stars

I enjoyed the individualized “find my size” feature on all of the items. However in one of my emails from you it said that I could take a quiz to find my best bra style and fit and even when I clicked... See more

Company replied

Rated 4 out of 5 stars

I have been mulling around about trying these bras for awhile. The bundle sale seemed like a good time to try them. I was slightly disappointed that the 3 bra bundles didn't have more color options. H... See more

Company replied

Rated 4 out of 5 stars

I previously ordered a bra that doesn’t fit as well as I had expected it to fit despite carefully measuring .I realize you have a great return policy but I kept it anyways. I just measured myself ag... See more

Company replied


Company details

  1. Ladies' clothes shop

Written by the company

We're Honeylove. We make shapewear, intimates, and everyday garments that are as comfortable as they are flattering. With every new product that we develop, our goal is the same - to make you feel like the world is yours for the taking.


Contact info

4.0

Great

TrustScore 4 out of 5

10k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.0

All reviews

(9,886)

5,686 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had a very bad experience with…

I have had a very bad experience with wire bras. Looking for wireless bras had become a shore. My sister told me about honeylove. I went on the website and there it was wireless bras in my size most importantly.
Thank you.

4 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you so much for sharing your experience, Cynthia!

I am so happy to hear that your sister recommended us and that you found the perfect wireless bra in your size. We are thrilled you had such a great experience on our site, and we truly appreciate you sharing your feedback with us 💙

Rated 2 out of 5 stars

It’s deceiving that you advertise 15%…

It’s deceiving that you advertise 15% off a first order but then when I input the code, it doesn’t apply even though the code is valid. Quick way to lose trust from a new customer.

5 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

We're truly sorry for the frustration and disappointment caused by the difficulty applying your first-order discount. We understand how misleading and discouraging this can feel, especially when you're looking forward to placing your first order. This is certainly not the experience we want for our new customers.

We've reached out to you directly and would love the opportunity to look into this further and make things right. Thank you for bringing this to our attention. Your trust means a lot to us! 💙

Rated 4 out of 5 stars

The site is easy to navigate

The site is easy to navigate and the bra descriptions and filter options are good. The only issue was that once I put something in my cart, there was only an option to checkout. There was no option to keep shopping. I had to use the back button numerous times which was time consuming.

5 November 2026
Unprompted review
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Reply from Honeylove

Hi Melanie,

Thank you for your feedback! We're glad you found our website easy to navigate and our product descriptions and filters helpful. We apologize for the inconvenience with the checkout process. We appreciate you bringing this to our attention and will share your feedback with our team as we continue working to improve your shopping experience. We’re truly grateful for your support, and we’re always here if you need anything 💙

Rated 3 out of 5 stars

I tried to go in and change one of the…

I tried to go in and change one of the bras to a flesh color and I was not able to do that. Out of frustration I just went ahead and ordered both Bras and I’ll probably send one back.

5 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you so much for reaching out, Anne!

I’m sorry to hear that you were having trouble editing your order to the color you wanted, that sounds incredibly frustrating. I completely understand why you'd go ahead and place the order after not being able to make the change you wanted.

I hope one of the bras ends up being a great fit, but if not, we'll be happy to help with an exchange or return. Please don't hesitate to reach out if there's anything I can do in the meantime.

Rated 5 out of 5 stars

Browsing and ordering was easy

Browsing and ordering was easy. Finding my size was also easy by answering a couple if questions then my size was determined. Convenient and easy

5 November 2026
Unprompted review
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Reply from Honeylove

Thank you for sharing your feedback, Sheri! 💙 We're so happy to hear that browsing, ordering, and finding your size were all easy and convenient. We want to make your shopping experience as seamless as possible, and we're glad our sizing guide helped take the guesswork out of finding your fit.

We truly appreciate your support! If you have any questions or need assistance with your order, please don't hesitate to reach out to us directly. We're always happy to help!

Rated 5 out of 5 stars

Easy to browse on the website

Easy to browse on the website. The size determination was easy with just a few measurements that the site talked me through.

5 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you for sharing your feedback, Wendy! 💙 We're so glad you found our website easy to browse and the sizing process simple to follow. We want finding the right fit to be as easy as possible, and we're happy our measurement guide made the process easier for you.

We appreciate your support! If you have any questions or need assistance with your order or sizing, please don't hesitate to reach out to us directly. We're always happy to help!

Rated 5 out of 5 stars

Website is user friendly

Website was easy to use. Items were displayed on models who were not rail thin but real size women. Placing an order was a little tricky but I managed to change my mind to get what I want. Looking forward to receiving product.

4 November 2026
Unprompted review
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Reply from Honeylove

Thank you for sharing your feedback! 💙 We're glad you found our website easy to navigate and appreciated seeing our products modeled on women with a variety of body types. We also appreciate your feedback about the ordering process and will be sure to share it with our team as we continue working to improve the shopping experience.

We're excited for you to receive your order and hope you absolutely love your new purchase! If you have any questions or need assistance along the way, please don't hesitate to reach out to us directly. We're always happy to help!

Rated 5 out of 5 stars

Great quality. Wonderful service.

I recently purchased 3 crossover contour bras through a “bundle” promotion. The packaging is impressive with each bra individually packaged with tissue to keep the shape of the cups. It just reinforces that you are receiving a high quality product. The bras are so comfortable and I love the way they fit. I contacted customer service prior to placing my order to get some help with sizing and also to help with bra selection. I spoke with an AI bot and a human!!! All very helpful. I highly recommend this company.

29 October 2026
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Reply from Honeylove

Hi Joann, thank you so much for sharing such kind words!

I'm thrilled to hear that you're enjoying your new CrossOver Contour Bras and that our team was able to provide you with such a wonderful experience. Thank you for all your support! 💙

Rated 5 out of 5 stars

Since I discovered Honeylove in 2020

Since I discovered Honeylove in 2020, I’ve never bought any other brand. I had breast cancer and went through both lumpectomy and breast reduction. Comfort is very important for me and I’ve sttuggled with underwire bras. Most non underwire don’t hold up shape but not Honeylove. It feels like a hug and the support is unbelievable. I recently lost weight and had to adjust my size. Honeylove was very patient and understanding with all the questions and returns and exchanges until I again found the right fit. Just superb customer service. Lastly, I gifted Honeylove to my daughter and sister… now they too are big fans!

1 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you so much for sharing your heartfelt story and for being part of the Honeylove family since 2020, Judy 💙 We're truly honored that you've continued to trust us over the years, and we're so happy to hear that our bras provide the comfort, support, and confidence you deserve.

It means so much to know that our team could support you through your sizing adjustments and exchanges until you found the right fit. We'll be sure to share your kind words with our team!

We're also thrilled that your daughter and sister have become Honeylove fans. Thank you for sharing the love and for allowing us to be part of your family's journey. If you ever have questions or need assistance, please don't hesitate to reach out to us directly. We're always here and happy to help!

Rated 5 out of 5 stars

Easy peasy to order

Easy peasy to order. Very user friendly

4 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you for sharing your feedback, Janine! 💙 We're so glad you found our website user-friendly and the ordering process easy and seamless. We truly appreciate your support!

If you have any questions or need assistance with your order, please don't hesitate to reach out to us directly. We're always happy to help!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5 Stars – Exceptional Customer Service and Quality!

Honeylove deserves every one of these five stars! Their customer service is truly 10 out of 10. Anytime I've had a question, concern, or issue, they have responded promptly, often the very same day.

Unfortunately, these days, it's hard to find companies that truly stand behind their products. Too often, you feel like you have to fight just to get an issue resolved. That has not been my experience with Honeylove.

I used to purchase my undergarments from other retailers, but over time, I noticed the quality wasn't what it used to be, and the customer service simply wasn't there when I needed help.

I've been shopping with Honeylove for four years now, and everything I've purchased has been 10 out of 10. The quality, the products, and especially the customer service have kept me coming back.

It's refreshing to do business with a company that values its customers and stands behind what it sells. Honeylove has earned my loyalty, and I highly recommend them!

4 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you so much for this wonderful review and for being part of the Honeylove family for the past four years, Monica! 💙 Your kind words truly mean the world to us. We're beyond grateful for your continued trust and loyalty, and it makes us so happy to know that our products and customer service have consistently met your expectations.

We take great pride in making sure our customers feel valued and supported, so knowing that we've made a positive difference in your shopping experience means so much to our team.

Thank you again for your recommendation and for choosing Honeylove over the years. If you ever have any questions or need assistance, please don't hesitate to reach out to us directly. We're always happy to help! We look forward to being part of your journey for many more years to come!

Rated 2 out of 5 stars

Fee charged

I was charged a 4.75 I did not authorize. Returning all and I would like that fee back!!

9 October 2026
Unprompted review
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Reply from Honeylove

Hi Tammy! We're truly sorry for the unexpected charge and the frustration this has caused. We understand your concern and would love the opportunity to look into this and make things right.

We've reached out to you to assist with your concerns and hope to have the chance to resolve this for you. Thank you for bringing this to our attention!

Rated 1 out of 5 stars

I have not received my package

I have not received my package. I spent over $500 and haven’t received a thing. It shows the label was made and I was supposed to receive the package on 10.28. It is not 11.4 and the package hasn’t moved. It’s in Kentucky.. I’m very frustrated as I bought this for my wedding.

4 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Hi Megan,

We're so sorry your package hasn't arrived, especially with your wedding coming up. We completely understand how frustrating and disappointing this must be. This isn't the experience we want you to have. Please reach out to our Customer Support team so we can look into the shipment and help with next steps. We appreciate your patience and the opportunity to assist. 💙

Rated 2 out of 5 stars

Not impressed.

I have no idea what the difference is between the bras when I was looking on my phone. just glad i can return them if they don't work out. also not impressed by how you "sized" me. We ALL KNOW one size by one bra co. is not the same in another. PLUS you can wear different sizes in the same bra co. I thought you'd you make me measure. So I have no faith in the bras actually fitting me.

1 November 2026
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Reply from Honeylove

Hi Sara,

Thank you for sharing your feedback. We understand your concerns, and you're absolutely right that sizing can vary between brands and even between styles within the same brand. We're sorry the fit recommendation process left you feeling unsure about your purchase. We'd love the opportunity to help you find the right fit and answer any questions about our different styles. Please reach out to our Customer Support team so we can provide more personalized assistance. 💙

Rated 5 out of 5 stars

Easy navigation throughout shopping and…

Easy navigation throughout shopping and checkout.

1 November 2026
Honeylove logo

Reply from Honeylove

Thank you so much for reaching out and sharing your positive experience with us, Claudia!

We're so glad to hear you enjoyed the easy navigation on our site, and we truly appreciate you giving us a try! Have a wonderful day 💙

Rated 3 out of 5 stars

I’ll let you know after receiving the…

I’ll let you know after receiving the product! I have high hopes of a comfortable bra!!!!😉👍🏼

1 November 2026
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Reply from Honeylove

We’re excited for you to receive your order and hope you absolutely love your new bra! 😊 We can’t wait to hear what you think once you've had a chance to try it on. Here's to finding your new favorite comfortable bra! 💙

Please let me know if there’s anything else I can help you with!

Rated 5 out of 5 stars

I can not say enough about Honeylove…

I can not say enough about Honeylove products and customer service. Ordering a bra online is something I have never done previously but the reviews I read about Honeylove had me interested. I am so glad I finally ordered from them. It is the most comfortable bra I've ever worn. There was an issue with the fit of one of the bras but Honeylove arranged for an easy return and exchange for me.

3 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you so much for sharing your experience, Laura! 💙 We're thrilled to hear that you took a chance on ordering a bra online and that you've found one of the most comfortable bras you've ever worn. We're also glad we could make the return and exchange process easy for you. Your kind words and trust mean so much to our team. Thank you for choosing Honeylove!

Rated 5 out of 5 stars

Comfort and Support

Although, I've had a few experiences trying to get the right fit, I've always have had nothing but positive final experiences. Its a new company overall, the bras are so dang comfortable, once you get the sizing correct, its just smooth sailing afterwards. The customer service, has been nothing but stellar, very quick to help and lots of follow up! Although you do get a ton of sales emails, thats ok, like I said, they're new and trying to get their feet wet, with what is beginning to be a flooded market of bra makers. Do yourself a favor, give them a try I don't think you'll be disappointed.!

3 November 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Thank you so much for your thoughtful and encouraging feedback, Lisa! 💙 We're happy to hear that, despite a few sizing challenges along the way, you've found your comfortable fit and have had positive experiences with our team. Your kind words about our customer service and follow-up mean so much to us.

We also appreciate your honest feedback about our emails. We're always looking for ways to improve, and your support truly means the world to us. Thank you for giving Honeylove a chance and for recommending us to others!

Rated 2 out of 5 stars

Good Idea in Theory…

The CloudEmbrace bra was high quality but despite using their fit quiz, it squished my tissue where the bra meets my armpit into uncomfortable and unsightly blobs. I wasn’t able to return it within the 30 day window, so now I’m stuck with a $74 bra I can’t wear.

7 September 2026
Unprompted review
Honeylove logo

Reply from Honeylove

Hi Anne,

Thank you for sharing your feedback! We're glad you appreciated the quality of the CloudEmbrace Bra, but we're truly sorry the fit caused discomfort around your underarm area. We understand how frustrating it must be to end up with a bra you can't comfortably wear.

We'd love the opportunity to look into this and see how we can help. Please reach out to our customer support team so we can learn more about your experience and explore possible options. Your comfort matters to us, and we appreciate the chance to help! 💙

Rated 3 out of 5 stars

I love Honeylove’s bras, but…

I love Honeylove’s bras, and was excited about the bundles sale. In the end, I purchased two bras. The reason? Color selection. I have enough bras in black, white, and tan to last a lifetime. The bras I bought were a Moss Green color. There were others I was interested in but were sold out in my size. As a brown-skinned woman, I really wish there were better options for someone with my skin tone. Bras considered “nude” for lighter-skinned folks don’t work in that way for me. I would love to see more (deeper) brown shades, as well as deeper shades of other colors. Deep pinks & coppers, for example. And have those colors available in different styles. Make them a standard part of your line. In a similar vein, introduce mix and match bundles, in which the buyer can bundle bras in various colors to create a bundle that isn’t black, white, and sand. And for heaven’s sake, adjust your production to meet the demand for sizes you routinely sell out of. I’m a 36D and that size seems to vanish quickly.

27 November 2025
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Reply from Honeylove

Hi Lisa,

Thank you so much for sharing such thoughtful and helpful feedback! We're glad to hear you love our bras, but we completely understand wanting more color options that complement a wider range of skin tones. Your suggestions for deeper browns, rich pinks, coppers, and more variety across different styles are wonderful, and we also appreciate your feedback about mix-and-match bundles and keeping popular sizes like 36D in stock.

We'll make sure your feedback is passed directly to our design and production teams as we continue working to expand our offerings and improve availability. We truly appreciate you taking the time to share what you'd love to see from Honeylove. Your voice matters, and we hope to bring more of these options your way! 💙

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