Ok Living Reviews 

1,248
•
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Strange delivery. First came box No2, then box No1. Two different warehouses? Anyway, table as expected, if you understand fine print in web description and photos. Eventually missing parts (screws),... See more

Company replied

Rated 5 out of 5 stars

Super goed hout (wood), much better and thicker then vidaxl. Echt hele goede kwaliteit, normally im not so fast satisfied, so this was really a surprise to me and also a really low price. Het m... See more

Company replied

Rated 5 out of 5 stars

Instruction was clear and the fitting well. We receive 2 pakkings from which 1 was damaged, however the content had no damage and nothing was missing. 1 remark 2 long wood pins for panel interconnec... See more

Company replied

Rated 2 out of 5 stars

Honestly, I'm not happy with this purchase, but I won't be returning it. The furniture is damaged, fortunately not on the outside, but on the inside. I thought everything would be fine because the pac... See more

Company replied

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4.1

Great

TrustScore 4 out of 5

1k reviews

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4.1

All reviews

(1,248)

400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Product was great

Product was great. But took really long time almost 4 weeks. Service was good fast answer when I had a question. K

23 December 2025
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Reply from Ok Living

Thanks for your feedback! We’re happy you love the product and that our service was quick to help. Sorry it took almost 4 weeks to arrive.

Kind regards, Valentin

Rated 5 out of 5 stars

Quality and customer service

Good value for money and great customer service support.

23 December 2025
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Reply from Ok Living

Thank you for your great feedback! We’re glad you’re happy with the value for money and our customer service.

Best regards,
Jonas

Rated 5 out of 5 stars

very nice

very nice. everything correct and not difficult to mount.

26 November 2025
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Reply from Ok Living

Thank you for your feedback! We're glad that everything was correct and that the installation went smoothly.

Best regards, Jonas

Rated 5 out of 5 stars

Good furniture

Good furniture with easy assembly instructions. Packaging was solid.

13 November 2025
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Reply from Ok Living

Thanks for your feedback! Great to hear the furniture was good, easy to assemble and well packaged.

Best regards, Jonas

Rated 4 out of 5 stars

Good

Good, like the product

10 November 2025
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Reply from Ok Living

Thank you for your feedback!
Great to hear that you like the product.

Best regards,
Jonas

Rated 1 out of 5 stars

Very bad quality closed

Very bad quality closed. Wrong screws, crooked back panels and very bad manual. Poor and cheap materials for a lot of money. Overall i expected more for this price.

28 October 2025
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Reply from Ok Living

Thanks for your frank feedback - wrong screws, crooked back panels and poor instructions are not clear.
We will take this up internally and are there for you if you need support with clarification.
Best regards, Lisa

Rated 5 out of 5 stars

Great product!

Great product!
The delivery was in 2 parts, but that went well.
It takes a bit of time to put everything together, but the instructions were clear.
I am very happy!

27 October 2025
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Reply from Ok Living

So glad to hear that everything went well and you’re happy with the result!
Thanks for your kind feedback.
Best regards, Jonas

Rated 2 out of 5 stars

It came in four packages

It came in four packages, the cabinet was damaged in three packages, I didn't even open the fourth one, the product and money were returned without any problems.

27 October 2025
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Reply from Ok Living

Sorry about the damaged parcels. It's good that the return and refund went smoothly. We will take your comments about the packaging into consideration internally.
Best regards, Sabine

Rated 2 out of 5 stars

From outside looking nice but there are…

From outside looking nice but there are plastic elements which are not really giving feeling of strong quality. There is a space for 4 pairs of shoes and some slippers. The space is very limited and sport shoes having problem to be fitted there.
Every element is separate and the instructions are not really clear.
Not really happy with it but the moment you open the box there is no way you will pack this back to send back.

29 October 2025
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Reply from Ok Living

Thank you for your honest feedback - it's a shame that the quality, space and instructions didn't convince you.
Your comments will help us to further improve the product.
Best regards, Valentin

Rated 4 out of 5 stars

No comment

No comment sorry

13 October 2025
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Reply from Ok Living

Geen probleem 😊 Bedankt dat je toch even de moeite hebt genomen om een review achter te laten.
Vriendelijke groeten, Valentin

Rated 5 out of 5 stars

Reachable even on Sunday’s! Perfect customer service

The first package missed a few pieces. On Sunday I emailed and got a reaction back within 2 hours! Also I got the new package fast, eventhough I live in The Hague in the Netherlands

6 October 2025
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Reply from Ok Living

The first package missed a few pieces. On Sunday I emailed and got a reaction back within 2 hours! Also I got the new package fast, eventhough I live in The Hague in the Netherlands

Rated 4 out of 5 stars

De kwaliteit van jullie product is goed

De kwaliteit van jullie product is goed, ik ben er tevreden mee.

10 October 2025
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Reply from Ok Living

Bedankt voor je fijne feedback! Top dat je tevreden bent met de kwaliteit — veel plezier ermee.
Vriendelijke groeten, Lisa

Rated 5 out of 5 stars

Fast delivery and product of good…

Fast delivery and product of good quality

6 October 2025
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Reply from Ok Living

Thanks so much — great to hear the delivery was fast and the quality is good. Enjoy your new piece!
Kind regards, Sabine

Rated 5 out of 5 stars

Just like in the pictures!

A good price and quality. Just like in the pictures. But installation can be difficult. The manual and the video manual are not matched....

30 September 2025
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Reply from Ok Living

Happy the price and quality are on point and it matches the photos. Sorry the install was tricky and the manual/video don’t match — we’ll fix that; share your order number and we’ll guide you through any steps.
Kind regards, Lisa

Rated 5 out of 5 stars

Everything was as expected.

Everything was as expected.

19 September 2025
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Reply from Ok Living

Thank you for your feedback! We’re happy to hear everything met your expectations.

Best regards,
the OK-Living team

Rated 1 out of 5 stars

Shipment

I've been waiting for a shipment for over a week! One was damaged, the other hasn't even arrived yet, and I don't even know where it is!

15 September 2025
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Reply from Ok Living

Sorry to hear about the trouble with your shipments! We’ll look into this right away so you get clarity on the missing package and a solution for the damaged one.
Best, Jonas

Rated 5 out of 5 stars

Really happy with the furniture and…

Really happy with the furniture and service of this company. Will definitely come back to this website! 😁

8 September 2025
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Reply from Ok Living

Thank you so much for your kind words! We’re really glad that you’re happy with both the furniture and our service. We look forward to welcoming you back soon. 🙏

Best regards,
Valentin

Rated 1 out of 5 stars

This was the worst experience I have…

This was the worst experience I have ever had with a company. Do not buy from them!

25 August 2025
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Reply from Ok Living

We’re very sorry to hear about your experience. That’s definitely not the standard we aim to deliver, and we understand your frustration. We’ll review this carefully to ensure improvements are made.
Best regards, Lisa

Rated 5 out of 5 stars

The bathroom cabinet arrived quickly

The bathroom cabinet arrived quickly. The quality is better than Ikea, but still quite average.

1 September 2025
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Reply from Ok Living

Thank you for your feedback! We’re glad the delivery was quick and take note of your comment on the quality.
Best regards, Valentin

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