Ok Living Reviews 

1,248
•
TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

Strange delivery. First came box No2, then box No1. Two different warehouses? Anyway, table as expected, if you understand fine print in web description and photos. Eventually missing parts (screws),... See more

Company replied

Rated 5 out of 5 stars

Super goed hout (wood), much better and thicker then vidaxl. Echt hele goede kwaliteit, normally im not so fast satisfied, so this was really a surprise to me and also a really low price. Het m... See more

Company replied

Rated 5 out of 5 stars

Instruction was clear and the fitting well. We receive 2 pakkings from which 1 was damaged, however the content had no damage and nothing was missing. 1 remark 2 long wood pins for panel interconnec... See more

Company replied

Rated 2 out of 5 stars

Honestly, I'm not happy with this purchase, but I won't be returning it. The furniture is damaged, fortunately not on the outside, but on the inside. I thought everything would be fine because the pac... See more

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4.1

Great

TrustScore 4 out of 5

1k reviews

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4.1

All reviews

(1,248)

400 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Strange delivery, missing parts, but eventually came to agreement.

Strange delivery. First came box No2, then box No1. Two different warehouses? Anyway, table as expected, if you understand fine print in web description and photos. Eventually missing parts (screws), but seller is responsive and offered quick solution.

9 October 2026
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Reply from Ok Living

Thanks for your honest feedback! 😊 We're glad the table met your expectations and our customer service could quickly help with the missing screws. Sorry for the confusion with the separate deliveries!

Best regards,
Jonas

Rated 5 out of 5 stars

Great product in really low price

Great product in really low price. Table is stable, heavy, and look amazing. Fast shipping, good protection. Simply process. Worth it!

29 September 2026
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Reply from Ok Living

Wonderful to hear that you're so happy with your new table! 😊 Thanks for your great feedback. Enjoy your purchase!

Best regards,
Jonas

Rated 3 out of 5 stars

The furniture are beautiful and…

The furniture are beautiful and delivery was fast the only issue I had with the product is the colour of the cabinet handles. I received black instead of white.

28 September 2026
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Reply from Ok Living

Thank you for your feedback! 😊 We're happy you love the furniture and fast delivery. Sorry about the wrong handle colour! Please contact our customer service so we can help resolve this.

Best regards,
Jonas

Rated 1 out of 5 stars

Disappointing – not suitable for normal sneakers

I’m quite disappointed with my purchase. I bought the Helge shoe cabinet, and based on the product images and description, I expected it to comfortably store normal everyday shoes. The images even show shoes being stored normally on their soles, and the cabinet is presented as having space for around 8 pairs of shoes.

What I didn’t expect was that the compartments would be so small that they seem better suited for slippers, slides, or very small shoes. I’ve tried several pairs of normal sneakers, and most of them simply don’t fit properly. In reality, with sneakers, you can store roughly half the amount of shoes that the product presentation suggests.

The most frustrating part is that you only really discover this after spending about an hour assembling the entire cabinet. Now that it has been fully assembled, returning it is obviously much more difficult.

The cabinet itself looks nice, but the usable space is disappointing and, in my opinion, the product images give an unrealistic impression of its actual capacity. If I had known this beforehand, I definitely would have chosen a different shoe cabinet.

17 August 2026
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Reply from Ok Living

We're sorry that the Helge shoe cabinet didn't meet your expectations. We understand your disappointment, especially after spending time assembling it. Thank you for your honest feedback regarding the storage space and product images. We'll take your comments seriously and pass them on to our team.

Best regards,
Jonas

Rated 5 out of 5 stars

Instruction was clear and the fitting…

Instruction was clear and the fitting well.
We receive 2 pakkings from which 1 was damaged, however the content had no damage and nothing was missing.
1 remark 2 long wood pins for panel interconnection where missing

31 August 2026
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Reply from Ok Living

Thank you for your feedback! We’re glad the instructions were clear and everything arrived safely. We appreciate your note about the missing wooden pins.

Best regards
Lisa

Rated 5 out of 5 stars

Excellent product and delivery

Excellent product and delivery

I received a great product from OK Living and didn’t have to wait long for delivery. I’m very happy with my purchase and especially pleased that it was delivered right to my doorstep. Excellent service!

3 September 2026
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Reply from Ok Living

Thank you for your great feedback! We’re very happy that you’re satisfied with the product and delivery.

Best regards
Lisa

Rated 1 out of 5 stars

I still miss the second part of my…

I still miss the second part of my order after weeks of waiting.

12 August 2026
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Reply from Ok Living

It’s a shame you’ve had to wait so long for the missing part of your order. The tracking details have been sent to you, and your package is currently at the delivery center.

Best regards,
Lisa

Rated 2 out of 5 stars

Wrong holes for screws pre made and…

Wrong holes for screws pre made and more things off from the place where it should be

14 August 2026
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Reply from Ok Living

Thanks for your feedback! It’s a shame that the pre-drilled holes and the fit of the parts didn't line up correctly. We’ll take your comments on board and look into this internally.

Best regards,
Lisa

Rated 3 out of 5 stars

Delivery excellent

Delivery excellent, price OK. The technical assistance guide is really insufficient especially regarding the rolling system of the drawers. Better designs needed. Also the bottom of the drawers seems too subtle, which corresponds with the low weight that is allowed to put in them.

20 July 2026
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Reply from Ok Living

Thank you very much for your detailed feedback. We’re glad you’re satisfied with the delivery and the price. We take your comments regarding the instructions, the roller system, and the stability of the drawer bottoms seriously and will pass them on internally.

Best regards,
Valentin

Rated 2 out of 5 stars

....

Honestly, I'm not happy with this purchase, but I won't be returning it. The furniture is damaged, fortunately not on the outside, but on the inside. I thought everything would be fine because the packages were intact, but unfortunately, someone must have dropped it during packing and gotten it inside.

13 July 2026
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Reply from Ok Living

We're sorry that the furniture arrived damaged even though the packaging was undamaged.

Best regards,
Jonas

Rated 5 out of 5 stars

Very satisfyed

Very satisfyed! Good quality, quick assenblence with 2 people.

3 June 2026
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Reply from Ok Living

Thank you for your positive review! We are delighted to hear that you are satisfied with the quality and that the assembly was quick and easy with two people. We hope you enjoy your purchase for a long time.

Best regards,
Jonas

Rated 5 out of 5 stars

Very helpful customer support when a…

Very helpful customer support when a slight defect was spotted.

26 May 2026
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Reply from Ok Living

Thank you for your kind feedback! 😊 We're glad our customer support could help quickly when the defect was discovered. Enjoy your product!

Best regards, Lisa

Rated 5 out of 5 stars

Worth it

Worth it. Wooden frame looks perfect. Fire looks seasoned

26 May 2026
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Reply from Ok Living

Thank you for your great feedback! 😊 We're delighted to hear that you're happy with the wooden frame and that everything looks just as expected. Enjoy your product!

Best regards, Lisa

Rated 3 out of 5 stars

Nice undersink, terrible instructions

The undersink closet looks very nice. Assembly is a whole different story. The manuel was not correct so if was very difficult to assemble as is has around 20 different planks. Also some part did not have pre drilled holes which made is even more difficult.

11 May 2026
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Reply from Ok Living

Thank you for your feedback. We’re glad the undersink cabinet looks nice, but we’re sorry the assembly was so difficult due to the manual and missing pre-drilled holes.

Best regards, Jonas

Rated 4 out of 5 stars

The website was easy to work with and I…

The website was easy to work with and I could find everything really easily.

The delivery took a while, with terrible communication from DPD. Last minute they told me they would deliver that day.

8 May 2026
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Reply from Ok Living

Thank you for your feedback 😊 We’re happy the website was easy to use. We’re sorry the delivery communication from DPD was not ideal.

Best regards, Jonas

Rated 5 out of 5 stars

Great experience

Send within the time that was mentioned on the website, delivered in good, strong cardboard packaging and was pretty easy to build.

29 April 2026
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Reply from Ok Living

Thank you for your feedback! We're glad to hear that your order arrived on time, in great packaging, and that the assembly was easy. We appreciate your positive review!

Best regards, Jonas

Rated 5 out of 5 stars

More importantly was for me quality

Everything was fine,I’m happy with that commode,faster delivery,good service and nice quality!

20 April 2026
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Reply from Ok Living

Great to hear everything went smoothly and you’re happy with the commode! Thanks a lot for your feedback 😊

Best regards, Valentin

Rated 1 out of 5 stars

Quality is quite poor

Quality is quite poor, the design is OK but not easy to put together. Many parts were damaged, the corners of the main boards were chipped, some plastic parts broken. In addition some of the holes are not pre-drilled and the adjustment to align the front boards is very impractical. The handles provided are cheap plastic.

30 March 2026
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Reply from Ok Living

We're sorry to hear that—this certainly isn't how it should be 😕 Damaged parts and issues with assembly are particularly frustrating. Please contact our customer service team so we can look into this and work together to find a solution for you.

Best regards, Jonas

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