HeavenlyFeet Reviews 

8,353
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 3,063 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the footwear for being exceptionally comfortable, making them perfect for wearing hours on end without any issues. People also love the stylish vegan options, affordable prices, and overall great value during seasonal sales. Shoppers repeatedly highlight the remarkably fast delivery service and the extremely user-friendly ordering process. However, some people mentioned issues with delivery delays, noting that parcels sometimes failed to arrive or were misrouted. A few other people also felt that certain shoe designs did not fit correctly, while others experienced unexpected quality concerns.

What people talk about most

Product

Customers consistently note positive experiences with product quality, design, and affordability. Reviewers... See more

Quality

Reviewers mention positive feedback about quality, praising the footwear as well-made, solid, and lasting for... See more

Delivery service

People report positive experiences with the delivery service, frequently highlighting prompt and speedy... See more

Order

Consumers find the ordering experience to be generally positive and straightforward. Many reviewers praise... See more

Price

Reviewers highlight positive aspects of price, expressing widespread satisfaction with affordable footwear... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of quality sandals & my third pair is just as comfortable as the first pair bought three years ago. Speedy delivery service. Even better that the latest pair was purchased in the sale,... See more

Company replied

Rated 5 out of 5 stars

I love shopping here. The delivery is speedy, and the shoes are reliably comfy and sized consistently. I wear these sandals straight out of the box for hours on end, walking around London in work and... See more

Company replied

Rated 5 out of 5 stars

I just love Heavenly Feet footwear for several reasons: first, they are Vegan, second, they are affordable, and last but not least, they are really comfortable. I usually struggle to find sandals that... See more

Company replied

Rated 5 out of 5 stars

Yet more success with two additions to my wardrobe. Virtually all my shoes are from Heavenly Feet now! I ordered one pair of trainers and one pair of sandals. Both fit perfectly and will be great fo... See more

Company replied


Company details

  1. #63 of 216 best companies in Shoe shop

Written by the company

Heavenly Feet footwear is designed to offer superb comfort with great style and design choice. The range has grown from a small capsule collection of shoes designed with comfort in mind, launched back in 2007, to a brand being stocked by a high number ...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(8,353)

2,809 reviews in the last 12 months

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Rated 5 out of 5 stars

Perfect

Ordering and delivery very easy.
Both pairs of sandles lovely.
Perfect experience

1 September 2026
Rated 5 out of 5 stars

Wide fit boots

I already have trainers and sandals from Heavenly Feet and I'm happy with my new boots. Tried on but not yet worn. The delivery was prompt and the boots were well packaged.

1 September 2026
Rated 5 out of 5 stars

Beautiful light very comfortable…

Beautiful light very comfortable sandals which look amazing! Love the colours orange, blue and white gold!
Brought in the sale so reasonable all though I would buy all 3 at normal price !!
Now brought two pairs of very comfortable shoes!!!!

1 September 2026
Rated 5 out of 5 stars

Satisfied Customer

I have bought many pairs of boots from Heavenly Feet and I am always delighted with them. They are reasonably priced,stylish and very comfortable.
The delivery is reliable and within indicated time frame.

24 August 2026
Rated 2 out of 5 stars

The footwear is delightful to look at…

The footwear is delightful to look at but the ankle strap is too short and even with the elastic on the other side it doesn't reach.

I am waiting for my ankles to shrink and then maybe I can wesr these. Don't buy unless you have skinny feet.

3 August 2026
HeavenlyFeet logo

Reply from HeavenlyFeet

Hi there. Thank you for your review. We're sorry to hear that you found the straps on these sandals too short. We haven't received a complaint about this before but we will review this with the team. Thanks, Olivia

Rated 4 out of 5 stars

Ordering was easy

Ordering was easy. Sandals I ordered are very comfortable , I have since ordered another pair in different style
I will order from Heavenly Feet again

21 August 2026
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Reply from HeavenlyFeet

Hi Denise. Thank you for your review. It's great to hear you loved your sandals enough to order another pair! We're pleased you had a good experience with us and would shop again. Kindest, Olivia

Rated 3 out of 5 stars

Sizes are not accurate

Quality is fine, price is good but not true to size. Expensive to return.

28 August 2026
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Reply from HeavenlyFeet

Hi Susan. Thank you for taking the time to leave us a review. We're sorry to hear you found the shoes to be not the correct size for you. We're also sorry you weren't pleased that we do not cover returns expenses - since we cover all outbound shipping, we unfortunately cannot pay for returns costs also. Best, Olivia

Rated 5 out of 5 stars

A very helpful assistant. ☺️…

The assistant Coleen went above and beyond to sort out my problem with a delivery.

27 August 2026
HeavenlyFeet logo

Reply from HeavenlyFeet

Hi Elise. Thank you for your review! We're so pleased our customer services were able to help you with your delivery issues quickly and efficiently. Best, Olivia

Rated 5 out of 5 stars

Great service

Great service, fast delivery & lovely sandals. Ordered my usual size 4 but they were far too big so ordered 2 pairs in a size 3 & they were a perfect fit. Keeping them both as they are so comfy. Just waiting for a refund now for the ones I returned.

28 August 2026
HeavenlyFeet logo

Reply from HeavenlyFeet

Hi there. Thank you for your lovely feedback! We’re so pleased you had a great experience with our service and speedy delivery, and that you found the perfect fit by sizing down. It’s wonderful to hear you loved the sandals enough to keep both pairs! Kindest, Olivia

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