Healf Reviews 

14,561
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 8,440 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the impressive product range and the wonderful quality of the items available on the website. People consistently praise the fast delivery service and note that purchases arrive safely and right on schedule. Reviewers also express strong appreciation for the supportive customer service team, describing staff members as extremely helpful and responsive. However, some people mentioned experiencing frustrating delivery delays or issues with shipments failing to arrive on time. Consumers also noted occasional complications with product returns and receiving items with unexpectedly short expiration dates.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and excellent... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages generally arrive quickly and often... See more

Customer service

People report positive experiences with customer service, noting that support agents are responsive, helpful,... See more

Quality

Consumers find quality to be positive, consistently expressing happiness with the high-grade supplements they... See more

Service

Reviewers mention positive feedback about service, noting that the team is extremely helpful and provides... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great selection of products and fantastic customer service. I recently placed an order and upon delivery one of the glass bottles had smashed so I used the very handy whatsapp method to contact Healf.... See more

Company replied

Rated 5 out of 5 stars

Great products. Swift delivery. Have used Healf for over 2 years & they are one of my go-to companies. Recently had an issue with an item. The customer service was excellent - incredibly quick r... See more

Company replied

Rated 5 out of 5 stars

Best place for high quality supplements especially that they stock the BLUEPRINT products and ship fast to the UK. EXCELLENT customer service always, feels very personal, willing to help, offer discou... See more

Company replied

Rated 5 out of 5 stars

The products I ordered from Healf were all good quality, and delivery took two to four business days, which is what most companies in the UK do. I always received my orders and was happy with the qua... See more

Company replied


Company details

  1. #31 of 255 best companies in Health and beauty shop

About Healf

Written by the company

Healf is your wellbeing resource for modern living.

Shop the best global wellbeing brands and explore our expert insights across our Four PIllars—EAT, MOVE, MIND, SLEEP—to elevate your lifestyle and achieve holistic wellbeing.

Healf Healf is for Every Body.

The Healf stamp of approval: Here at Healf every product goes through a rigorous Three Step Curation Process, so you know you are only getting the best.

Ready to discover the best products to enhance your personalised wellbeing? Let's begin.


Healf Join Us!

The Four Pillars are our foundation. True wellbeing emerges from the balance of EAT, MOVE, MIND, SLEEP, and we provide you with the tools and rituals to achieve this.


Contact info

4.8

Excellent

TrustScore 5 out of 5

15k reviews

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4.8

All reviews

(14,561)

7,866 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trust Healf and the products they sell!

Been using Healf for myself and my family for over a year! Can’t beat the promise that Healf guarantees of knowing you’re buying products you can trust. Would recommend to family and friends!

6 September 2026
Unprompted review
Rated 5 out of 5 stars

Everything from communication to…

Everything from communication to delivery was clear and easy to understand.

Great product, with options s to learn how to use it. Even had a notification that test had been received.

26 August 2026
Healf logo

Reply from Healf

Hi Esther,

Thank you so much for sharing this. We’re really glad the whole journey felt clear and easy, from communication and delivery through to understanding how to get the most from your product.

It’s great to hear that the test receipt notification gave you that extra reassurance too. We hope the experience continues to feel just as seamless from here.

With Healf,

Rated 5 out of 5 stars

item received as promised

item received as promised, item was in good order and well packaged, a small first order gift was included.

4 September 2026
Healf logo

Reply from Healf

Hi Gaynor,

Thank you so much for sharing this with us. We’re really glad everything arrived safely, well packaged, and just as expected.

It’s lovely to hear you enjoyed the little first-order gift too - we hope it made your first Healf delivery feel that bit more special. Thank you for choosing Healf, and we hope to welcome you back again.

With Healf,

Rated 5 out of 5 stars

I love the 4 for 3 promotion

I love the 4 for 3 promotion. They also have the best products. Definitely will be coming back at leastn once a month

1 September 2026
Healf logo

Reply from Healf

Hi Wiktoria,

What a lovely message - thank you so much! We’re really glad you enjoyed the 4for3 promotion and found products you’re excited to come back for.

It means a lot to know Healf is becoming part of your monthly routine. We look forward to welcoming you back and helping you discover more favourites along the way.

With Healf,

Rated 5 out of 5 stars

Great job 👏 fabulous company and they…

Great job 👏 fabulous company and they are doing well for a young company

4 September 2026
Healf logo

Reply from Healf

Hi there,

What a wonderful message - thank you so much for cheering us on. As a growing company, hearing that you’re enjoying what we’re building at Healf means a lot to the whole team. We’re excited to keep growing, learning, and making your experience even better along the way.

Thank you for being part of the journey.

With Healf,

Rated 5 out of 5 stars

I bought this coffee and it arrived…

I bought this coffee and it arrived really quickly. The service was excellent, and the people were very helpful and friendly. I’m really happy with my purchase and would definitely recommend them!

4 September 2026
Healf logo

Reply from Healf

Hi Carina,

What a lovely review! Thank you so much for taking the time to share it. We’re so glad your coffee arrived quickly and that our team made your experience feel friendly and effortless. Knowing you’d recommend Healf means a great deal to us. We hope you enjoy every cup, and we look forward to welcoming you back.

With Healf,

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Order went missing in the post and a replacement order was sent next-day delivery without any problems. Customer service representatives were a delight to deal with throughout. Thanks!

4 September 2026
Healf logo

Reply from Healf

Hi RK,

Thank you so much for such thoughtful feedback. We’re sorry your original order went missing, but so glad our team could turn things around quickly and get your replacement to you the next day.

Knowing you felt well looked after throughout means a lot to us. Thank you for giving us the opportunity to put things right.

With Healf,

Rated 5 out of 5 stars

Great experience

Ordered a few things from Healf so far, great experiences all round.

3 September 2026
Healf logo

Reply from Healf

Hi Stuart,

Thank you so much for continuing to choose Healf. It’s wonderful to hear that you’ve had a great experience with each of your orders so far.

Your continued support means a lot to us, and we hope every order feels just as seamless as the last.

With Healf,

Rated 5 out of 5 stars

Good selection of products

Good selection of products, good price, and good customer service 👍

4 September 2026
Healf logo

Reply from Healf

Hi there,

Thank you so much for the lovely feedback. We’re really glad you’ve enjoyed our product curation, found great value, and felt well looked after by our team. We really appreciate you choosing Healf and hope to welcome you back again soon.

With Healf,

Rated 5 out of 5 stars

Exceptional service! Minor issue resolved perfectly with gifts.

I ordered the Oura Ring and had a great experience. There was a minor issue because I ordered a different color, but customer support resolved everything at the highest level. They gave me a quick, helpful reply and even included gifts for the wait! The delivery was fast after that, and the ring is excellent quality. Highly recommend! ⭐⭐⭐⭐⭐

4 September 2026
Healf logo

Reply from Healf

HI Daria,

Thank you so much for sharing your experience with us. We’re sorry there was a mix-up with the colour initially, but it’s brilliant to hear our team could get everything sorted quickly and make the wait a little sweeter along the way.

We hope you love getting to know your Oura Ring and all the insights it brings to your daily routine. Your recommendation means a lot to us.

With Healf,

Rated 5 out of 5 stars

Amazing cream

Amazing cream - great price and quick delivery

3 September 2026
Healf logo

Reply from Healf

Hi Gillian,

Thank you so much for your lovely feedback. We’re so glad you’re enjoying the cream and that you found it at a great price, with a speedy delivery to match. We hope it becomes a firm favourite in your routine. Thank you for choosing Healf.

With Healf,

Rated 2 out of 5 stars

Tasteless

I have been dying to try Freja bone broth for ages, but the cost was out of my league. Then I saw it advertised by your company for a reasonable price, and I bought some. How disappointed I am!! There's virtually no taste to the sipping broth. It might be fine to add to soups, stews and gravy, but as a sipping broth, I'd enjoy a cup of Bovril better.

4 September 2026
Healf logo

Reply from Healf

Hello Lesley,

Thank you for taking the time to share your experience. I’m really sorry the Freja Bone Broth didn’t live up to your expectations, especially after you’d been looking forward to trying it for so long.

I completely understand your disappointment with the lack of flavour, particularly when you purchased it to enjoy as a sipping broth. Taste can be very personal, but your feedback is important, and we really appreciate you being open with us.

We’ve sent you an email directly so we can support you further and explore the best options to help turn this experience around.

We look forward to hearing from you.

With Healf,

Rated 5 out of 5 stars

Amazing in every way!

Healf brings together an impressive selection of carefully curated products and the latest research-backed articles on well-being and longevity, all in one place. Their customer service is exceptional, always responsive, friendly, and ready to help. I'm a big fan and highly recommend them!

6 September 2026
Unprompted review
Healf logo

Reply from Healf

Hi Zeïneb,

What a thoughtful review - thank you so much for taking the time to share this.
It means a lot to hear that you value both our carefully curated products and the well-being insights we share. Even more importantly, we’re so glad our team has made you feel well looked after whenever you’ve needed us.

Your continued support and recommendation mean more than you know. We’re grateful to have you as part of Healf.

With Healf,

Rated 5 out of 5 stars

Excellent service

I did have a little difficulty finding the article I wanted at first but ordering was easy and delivery was very fast.

4 September 2026
Healf logo

Reply from Healf

Hi Julia,

Thank you so much for sharing your experience. We’re glad ordering felt simple and your delivery reached you so quickly.

We also really appreciate your feedback about finding the article - we want exploring Healf to feel just as seamless, so this is helpful for us to hear. If there's anything you want us to check at all, just let us know; we are just a message away. Thank you for choosing Healf.

With Healf,

Rated 5 out of 5 stars

Happy and Satisfied

Aside from the new customer discount drawing me in. The ordering and delivery process was super smooth and efficient! Will definitely be browsing what else Healf has to offer for my future needs.

4 September 2026
Healf logo

Reply from Healf

Hi Andy,

What a lovely way to start your Healf journey! Thank you for sharing this with us.
We’re so glad everything from ordering to delivery felt smooth and effortless. We hope you enjoy exploring the rest of our curation and discover a few new favourites along the way. We look forward to welcoming you back.

With Healf,

Rated 5 out of 5 stars

Excellent

Excellent . Valued the service

3 September 2026
Healf logo

Reply from Healf

Hi T,

Thank you so much for your kind words. We’re really glad you felt well looked after and valued the service you received from us. If you ever have any questions at all, we are just a message away.

With Healf,

Rated 5 out of 5 stars

Awesome experience .

Awesome experience .

10 August 2026
Healf logo

Reply from Healf

Hi Roberta,

Thank you so much - short, sweet, and wonderful to hear. We’re really glad you had such a great experience with Healf. Thank you for choosing us, and for being part of the Healf community!

With Healf,

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