I enjoyed reading about the benefits of your product. Due to chemotherapy I am worried about taking supplements that are not suggested by my oncologist. Plus it’s a little too expensive maybe once it’... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thought I'd try the tablets, the product was delivered, took a long timeas expected. No improvement at all to my bloods in 4 weeks and in my opinion, unclear that the order would result in a subsc... See more
Company replied
The tablets too a week or so to come but I knew that. I’ve only been taking them a week so I’m hoping that by the time I go for my next blood test in 6 weeks I’ll see results with my cholesterol count... See more
Company replied
Second attempt at writing a review. Shipping took a while, but I was expecting that. Was tied into a subscription but I had it cancelled without a problem, excellent customer service too early to tell... See more
Company replied
Company details
Written by the company
Florenix creates natural daily supplements designed to help you feel more vibrant, energized, and confident in your daily routine. Our formulas use premium, clinically studied ingredients, like rich cocoa flavanols, that support vitality, balance, and overall wellbeing. Every product is crafted for everyday use with transparent dosing, clean sourcing, and consistent quality. Florenix gives you simple routines that fit your day and elevate the way you feel.
Contact info
United States
- support@florenix.com
- florenix.com
2.8
Average
75 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Avoid this company
Dreadful company. Avoid at all costs. They sign you up for a rolling contract without you knowing it then ignore all emails when you try to cancel it and get a refund. Do not as to this scam company’s ill-gotten profits.
4 September 2026
Unprompted review
Reply from Florenix
Hi Alison,
We’re very sorry to hear about your experience, and we completely understand how concerning it would be to see a recurring charge you weren’t expecting. We sincerely apologize for the frustration this has caused.
We’d really appreciate the opportunity to look into this personally and get everything clarified and resolved for you. Please reply here or email us at support@florenix.com with the email address and order number used when placing your order. I’ll personally review the details and do everything I can to get this sorted as quickly as possible.
Warm regards,
Sarah
Customer Happiness Team Lead
Florenix
A wonderful product and company
A wonderful product and company I love the taste and use it daily in my coffee with no side effects. The companies communication is first class and they are always willing to talk and reply to any questions. Overall a wonderful experience with the product and the company *****
3 September 2026
Unprompted review
Reply from Florenix
Thank you so much, Ian, for such a wonderful review. We’re delighted to hear that you’re enjoying the taste and making Florenix part of your daily coffee routine. It also means a great deal to know that you’ve had such a positive experience with our team and our communication. Your kind words and support truly mean a lot to all of us.
Warmly,
Florenix Customer Happiness Team
Crap and fraud
Crap and fraud! I did NOT s8gn up for a rolling contract but have just had £30 taken from my account! Contacting the bank to make sure this is cancelled but it is a total scam!
3 September 2026
Unprompted review
Reply from Florenix
Hi Customer,
We’re very sorry to hear about this experience. We completely understand your concern, especially if you were not expecting a recurring charge to be taken from your account. This is certainly something we’d like to look into and clarify for you.
Please reply here or email us at support@florenix.com with the email address and order number used when placing your order. I’ll personally check the account and order details and work with you to get this resolved as quickly as possible.
Warm regards,
Sarah
Customer Happiness Team Lead
Florenix
SCAM SCAM SCAM
SCAM SCAM SCAM. I cannot believe I fell for this shit. "My poor dead husband story". This company was flagged by my bank as fraud and payment stopped, but the company kept trying repeatedly until the payment was successful, then they signed me up for a rolling contract.
I asked for order to be stopped immediately, of course they sent it and ignored all my emails.
I won't take any of the pills they send because if their business practice is as underhand, would anyone trust them? Absolutely not.
I'll chalk this one up to experience, but I STRONGLY SUGGEST EVERYONE AVOID THIS COMPANY AND THEIR HEART STRINGS FACEBOOK POSTS.
2 September 2026
Unprompted review
Reply from Florenix
Hi Shiels,
We’re sorry to hear how disappointed and frustrated you’ve been with your experience.
We understand your concerns regarding the subscription and the order you asked to have stopped. We’d genuinely like the opportunity to review what happened and address your concerns directly rather than leave you feeling this way.
Could you please email us at support@florenix.com with the email address and order number you used when placing your order? Once I have those details, I'll personally investigate this for you and work toward a resolution right away.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Do not touch this company with a barge…
Do not touch this company with a barge pole. I was unwittingly dragged into a ‘rolling contract’ resulting in demands for more payments. Despite confirmation that my subscription had been cancelled I am still getting frequent emails asking me how long I wish to delay my order and ignoring my request to cease and desist.
2 September 2026
Unprompted review
Reply from Florenix
Hi Mrs. Southam,
We’re sorry to hear about your experience and understand how frustrating it must have been to continue receiving emails after requesting that your subscription be cancelled.
We’d really appreciate the opportunity to look into this properly and make sure everything has been resolved on our side. Could you please email us at support@florenix.com with the email address and order number you used when placing your order?
Once I have those details, I'll personally investigate this for you and work toward a resolution right away.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
I read about a women who’s husband died…
I read about a women who’s husband died & it could have been prevented due to not taking this product. Well I nearly bought into it until I looked into it…..
The "Dead Husband" Trope: Using tragic, emotionally charged anecdotes is a classic, highly manipulative marketing tactic. It creates a false sense of life-or-death urgency so you feel terrified not to buy it. In reality, these testimonials are frequently completely fabricated by copywriters or taken out of context.Exploiting Real Science: They use phrases like "Harvard-backed" because they know it sounds authoritative. They mix a tiny grain of truth (that cocoa is a good antioxidant) with a massive mountain of exaggeration to make a buck.
24 August 2026
Unprompted review
Reply from Florenix
Hi Toni,
Thank you for taking the time to share your concerns. We completely understand why claims involving serious health outcomes would make you want to look more closely at the information before making a decision.
We take transparency seriously, and we never want anyone to feel pressured or misled into purchasing our product. We appreciate you sharing your perspective, and we’re always happy to clarify any questions you may have about our product or the information we provide. Please email us directly at support@florenix.com.
Thank you.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
AI says it’s a waste of time
Checked this through ChatGPT. Lots of red flags with contradictions in the narrative story, including a young domain. AI suggests the narrative is likely fictional, suggests the products promoted won’t work, and suggests it’s all rubbish and is using fear to market the product. Research it yourself if you want more details.
21 August 2026
Unprompted review
Reply from Florenix
Hi Mark,
Thank you for taking the time to share your concerns. We understand why you’d want to do your own research before deciding whether Florenix is right for you.
We take feedback like this seriously and always encourage customers to look at the information available and make the choice that feels right for them.
If you have any specific questions about our product or claims, our team is always happy to clarify.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
I’ve been trying to contact florenix to…
I’ve been trying to contact florenix to cancel the repeat order, but everytime I try I’m told there email address does not exist !!! How can I contact this company please help thanks
20 August 2026
Unprompted review
Reply from Florenix
Hi Neil,
We’re really sorry to hear you’ve had trouble getting in touch with us, and we completely understand how frustrating that must be.
We’d really like to help you with the repeat order and make sure everything is sorted for you. Please email us directly at support@florenix.com with your order number and the email address used for your purchase, and our Customer Happiness Team will be happy to assist.
We appreciate you bringing this to our attention, and we hope we can turn this experience around for you.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Didn't work for me, subscription unclear - cancelled
Thought I'd try the tablets, the product was delivered, took a long timeas expected. No improvement at all to my bloods in 4 weeks and in my opinion, unclear that the order would result in a subscription. No email to advise prior that the order was being generated, just charged my credit card. Cancelling was easy but why aren't companies more transparent... Baffles me.
Order #22931 confirmed
Subscription #33735835845
17 August 2026
Unprompted review
Reply from Florenix
Hi Carly-Jo,
We're so sorry to hear about your experience, and we completely understand your disappointment.
We’re especially sorry to hear that you didn’t experience the results you were hoping for and that the subscription terms were not as clear as they should have been. This certainly isn't the experience we want anyone to have, and we'd really like the opportunity to make things right. I'd love to personally look into this and get everything sorted as quickly as possible.
Could you please email us at support@florenix.com with the email address and order number you used when placing your order? Once I have those details, I'll personally investigate this for you and work toward a resolution right away.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
I told them to cancel but they took…
I told them to cancel but they took money out of my account after that so would not recommend them
17 August 2026
Unprompted review
Reply from Florenix
Hi Ronnie,
We're so sorry to hear about your experience, and we completely understand your disappointment.
We understand how frustrating it must have been to see a charge after you had already requested to cancel. This certainly isn't the experience we want anyone to have, and we'd really like the opportunity to make things right. I'd love to personally look into this and get everything sorted as quickly as possible.
Could you please email us at support@florenix.com with the email address and order number you used when placing your order? Once I have those details, I'll personally investigate this for you and work toward a resolution right away.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Great communication & a really…
Great communication & a really informative company. 😊👍
15 August 2026
Unprompted review
Reply from Florenix
Thank you so much for your kind review!
We're delighted to hear you've had such a positive experience with our communication and found the information we provide helpful. We truly appreciate you taking the time to share your feedback and support Florenix!
Warmly,
Florenix Customer Happiness Team
BUYER BEWARE
I read some advertising about the positive effects of the product on fatty liver. I submitted an order on line. I received far more than I ordered and was charged for the full amount
I tried to obtain a return and refund but this was not facilitated
I negotiated a 20% refund, which I have received
I am unhappy at the pressure business model and the lack of transparency when I requested a full refund
BUYER BEWARE
1 August 2026
Unprompted review
Reply from Florenix
Hi Portland,
We're sorry to hear about your experience, and we understand why you would feel frustrated by receiving more product than expected and by the concerns you had around the refund process.
We appreciate you sharing this feedback, and we'd really like the opportunity to review your order and make sure your concerns have been properly addressed. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally look into this for you.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
I am not sure if this product is any good.
I am not sure if this product is any good. As I have been using them for over a week. And I feel absolutely nothing. I will have to come back to you on this. If there are any issues good or bad.
14 August 2026
Unprompted review
Reply from Florenix
Thank you for sharing your honest feedback, David!
We completely understand that it can take some time to decide how you feel about a product, and we appreciate you giving Florenix a try. We’d be happy to hear your thoughts once you’ve had more time to use it, whether they’re good or bad. Your feedback means a lot to us!
Warmly,
Florenix Customer Happiness Team
I ordered a one off trial of the…
I ordered a one off trial of the product last month and now they have taken money from my bank, I never signed up for a subscription and demand repayment asap. William Lennox
13 August 2026
Unprompted review
Reply from Florenix
Hi William,
We're sorry to hear about your experience, and we completely understand your concern about seeing a charge you weren't expecting.
We'd really appreciate the opportunity to review your order and subscription details so we can clarify exactly what happened. Please email us at support@florenix.com with the email address and order number used when placing your original order, and I'll personally look into this and work toward a resolution as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
I tried to cancel my order as I ordered…
I tried to cancel my order as I ordered lots by mistake 20 bottles to be exact! I didn’t think the order went through so I kept retrying.
I then saw it had taken lots from my account… so i desperately tried to cancel the payments and went on to contact them by email also . I never heard back and 20 bottles turned up weeks later . NOT HAPPY 😡 I still tried to ask them if I could return and have a refund but was told NO not on the offer ? But it says you can return before 30 days but they won’t do that instead offer me 20 % discount refund !
So beware when ordering!!
17 July 2026
Unprompted review
Reply from Florenix
Hi Tina,
We're very sorry to hear about your experience, and we understand how frustrating it must have been to receive an order you were trying to cancel.
We'd really appreciate the opportunity to review what happened with your order, cancellation request, and refund concerns. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally investigate this for you and work toward a resolution.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Totally untrustworthy in my opinion
We need a minus star category for companies like this. I have chased it up since it was going to be delivered, and apparently they are using InPost for deliveries. Not once as an attempted delivery being made as I have a camera at the gate, not at the door. I have had an impost delivery from elsewhere and the driver knew nothing despite the fact he works in our area.?????
I have asked for a refund full refund to no avail. I have had emails which have now stopped and I would love to take this further. Do not trust this company at all. according to the post updates it had been in a van for days and they had attempted deliveries numerous times yet nothing available on my camera.
11 August 2026
Unprompted review
Reply from Florenix
Hi Teresa,
We're very sorry to hear about your experience, and we understand how upsetting it must have been to wait for an order while seeing conflicting delivery updates.
We'd really appreciate the opportunity to look into your shipment and refund request personally. Please email us at support@florenix.com with the email address and order number used for your purchase, and I'll investigate the delivery history and your refund request and work toward getting this resolved as quickly as possible.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
I would score zero if I could
I would score zero if I could. Advised delivery date when I chased after 2 weeks. Failed to deliver, then emailed a series of time wasting lies.....
They said they had processed a partial refund for wasting my time... they had not.
They claimed they had tried to deliver multiple times. I have full CCTV and can say 100% they never did..
They claimed my order had been returned to them but then said to keep it if it turned up- this is clearly nonsense. To demonstrate some impartiality on my part this may not be an outright lie but belies amazing incompetence.
I believe if a company is this disingenuous about deliveries and refunds, what else are they being disingenuous about?
I will never find out about the efficacy of their products because I will never use Florenix again.
8 July 2026
Unprompted review
Reply from Florenix
Hi Jules,
We're very sorry to hear about your experience, and we completely understand how frustrating it must have been to deal with the delivery and refund issues you've described.
We take concerns like these seriously and would really appreciate the opportunity to review what happened with your order and refund. Please email us at support@florenix.com with the email address and order number used when placing your order, and I'll personally investigate this for you and work toward a resolution.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
Florenix is a great product I use it…
Florenix is a great product I use it every morning put a scoop in my first cup of coffee and start my day off correctly. It was easy to order and shipping was a little slow but not as bad as other companies. Price was perfect and with the buy one get one free offer perfect
22 July 2026
Unprompted review
Reply from Florenix
Thank you so much for your wonderful review, David!
We're delighted to hear Florenix has become part of your morning routine and that you're enjoying the taste, value, and convenience of the Buy One, Get One Free offer. We truly appreciate your support and are so happy to start your day with you!
Warmly,
Florenix Customer Happiness Team
Took 75 days and a few headaches to get…
Took 75 days and a few headaches to get here. So this is premature. I'm 3 days into my order and I can tell you it tastes good!!
8 August 2026
Unprompted review
Reply from Florenix
Thank you for sharing your experience!
We truly appreciate your patience throughout the delivery process, and we're glad to hear your Florenix has finally arrived and that you're enjoying the taste so far. We hope your experience continues to be a positive one as you keep using it.
Warmly,
Florenix Customer Happiness Team
Weird experience with this company. Note: the date of experience is estimated since about a year has gone by but I am now seeing their marketing again.
A while back I ordered a large canister of this cacao mix. It was highly touted. My first taste of it, I spit it out. It tasted like it had been sweetened with stevia which I cannot tolerate.
A while later I received a mailer containing a small jar of white powder. It smelled like fake sweetener or coffee creamer. It was also from a private person in Colorado with a street address not from a corporate address. Later on I received a similar package in the mail. I don't know how they run a business but it's clearly not well. I emailed the company and they had no clue about random products being sent from personal addresses.
I just want to warn others that they are not very professional and the product, sorry to say, is not good.
8 November 2025
Unprompted review
Reply from Florenix
Hi Carol,
We're sorry to hear about this experience, and we understand why receiving unexpected packages and having concerns about the product would leave you feeling frustrated and uncertain.
We appreciate you taking the time to share these concerns, and we'd really like the opportunity to look into what happened with your orders and the additional packages you received. Please email us at support@florenix.com with the email address and order number associated with your purchase, and I'll personally investigate this for you and work toward getting everything clarified.
Warm regards,
Sarah
Customer Happiness Lead
Florenix
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