Needed a good plain watch, Gladstones had one in and bought it - arrived on time for anniversary, wearing for the first time today, a week later!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Needed a good plain watch, Gladstones had one in and bought it - arrived on time for anniversary, wearing for the first time today, a week later!
Company replied
Made us a beautiful engagement ring based around a style we had seen on the high street. Tom used an old piece of jewellery and added extra diamonds, platinum and gold to create the design. He sent a... See more
Company replied
Earrings came exactly as advertised, with a prompt delivery time and excellent service all around. I will be returning if I ever want more jewellery.
Company replied
Met these lovely people at Carlton Towers wedding fair and spotted a problem with my 100 year old engagement ring, which they repaired beautifuly. We then ordered a bespoke wedding ring to compliment... See more
Company replied
Gladstones Jewellers specialists in bespoke engagement rings, wedding rings, diamond jewellery and branded watches. Fantastic service unbeatable quality.
321 Holderness Road, HU8 8SH, Hull, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Needed a good plain watch, Gladstones had one in and bought it - arrived on time for anniversary, wearing for the first time today, a week later!
Reply from Gladstones Jewellers
Earrings came exactly as advertised, with a prompt delivery time and excellent service all around. I will be returning if I ever want more jewellery.
Reply from Gladstones Jewellers
Reply from Gladstones Jewellers
Made us a beautiful engagement ring based around a style we had seen on the high street. Tom used an old piece of jewellery and added extra diamonds, platinum and gold to create the design. He sent a picture through to show how it would look and adjusted it until we were happy. It took 3 weeks to make. Beautiful ring we are so happy with and looking forward to designing our wedding rings with them.
Reply from Gladstones Jewellers
I am full of praise for Gladstone jewellers especially Tom and Ged. I have had some of my grandmothers jewellery under my bed for over 40 years. It was completely unwearable. Most of it was too big, broken or very old fashioned. They have made it into the most beautiful pieces that I can wear ( and have already done so) and also some items that I can bequeath to my own grandchildren. If you ever want/need to update any of your own jewellery this is the place to go.
Many thanks again Tom and Ged.
Reply from Gladstones Jewellers
Bought a couple of rings from here but they didnt fit so I had to return them, the customer service was spot on and the rings were stunning.
Reply from Gladstones Jewellers
Amazing service! From the moment I contacted them to receiving my new wedding ring! Everything was perfect! The customer service, spot on! Nothing was too much trouble and they even got my ring to arrive earlier than anticipated! Thank you so much! Highly recommend you guys!
Reply from Gladstones Jewellers
Great service, Gladstones Jewellers provided me with a replacement wedding ring as I’d unfortunately lost my original one.
The replacement was perfect and an exact match/likeness in every way.
Posted promptly as I ordered online and I couldn’t be happier!
10/10 from this happy customer
Reply from Gladstones Jewellers
Reply from Gladstones Jewellers
Service quality jewellery men/women
Will purchase from here again
Reply from Gladstones Jewellers
Reply from Gladstones Jewellers
The young lady who took my order was brilliant, I explained I had left things to the last minute and she went out of her way to get my goods to me.
Reply from Gladstones Jewellers
Popped in today as my daughters necklace clasp come off and the lovely lady behind the desk looked and fixed it on the spot. Kind friendly and welcoming service will definitely use again and recommend highly to other people.
Reply from Gladstones Jewellers
They custom made an ashes ring with my parents in. Designed it to what I was thinking and it turned out better than I could’ve imagined. Would recommend Gladstones to anyone.
Reply from Gladstones Jewellers
My experience with gladstones was truly magical from start to finish, all staff was welcoming, kind and reassuring and went above and beyond. I walked in scared and nervous and really knowing what I wanted with all the knowledge and all different ways the staff had they put together the beautiful wedding ring to match my engagement ring I was left excited to see what it came out like. The staff wasn't after pushing a sale they made my appointment personal and reassuring and at ease they said I had time to go away and think and there was no issues if I didnt want to buy from them and I could look around first but the way they made me feel and what they put together I knew Gladstones was the place for me and wanted them to be the ones who made the special ring for me. I received a call to say it was ready to try and look at and wow weeeeee took my breath away it. I did have to have it resized which was no problem for the team and they also took my engagement ring and made it slightly bigger and cleaner. I went back a week later and tried my wedding ring on with my engagement ring and im so touched how beautiful it is, now its just sit and wait and look at everyday till I say I do. The gent who owns the shop is a true gent and funny he truly put me at ease and did everything. I did inquire with another shop before Gladstones and the service was awful and extremely pushy and over priced the ring I was looking at they was trying to charge me £1000 more then Gladstones. So I would highly recommend to attend Gladstones for amazing prices but for me was the service and the variety. Massive thank you for making me the most beautiful wedding ring.
Reply from Gladstones Jewellers
I called in to see about resizing my wedding and engagement ring and my husbands wedding ring. The lady behind the counter was lovely, she was very patient letting us try different sizes on until we were both comfy with our choices. We collected them the following week and they are amazing, the look like new!! and they fit perfectly. I cannot recommend then enough. We will definitely use them again for any jewellery needs.
Reply from Gladstones Jewellers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.