Brilliant service. Luke and the staff at Ilkeston store really do go above and beyond to make sure all orders are fulfilled in an efficient, timely manner and are incredibly helpful too. The deliver... See more
Company replied
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Review summary
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We increasingly used CEF to the point where they are the primary wholesaler our business uses today. A great local team in Stafford, who go the extra mile every time and don't quibble if somethin... See more
Company replied
Great customer service. Had a product which went faulty after a few weeks. Contacted CEF and a replacement was sent FOC the next day. My query was responded to by phone and email within an hour of rai... See more
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First time I have used CEF, following a random online search for a hand combi-drill. After seeing what I was after, I checked out the company, terms and references / reviews. It was then time to bac... See more
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Company details
- #23 of 30 best companies in Electrical wholesaler
- #6 of 7 best companies in Cable provider
- #5 of 14 best companies in Electrical appliance wholesaler
- #17 of 23 best companies in Lighting wholesaler
- #7 of 8 best companies in Screw supplier
- #35 of 46 best companies in Solar energy equipment supplier
About CEF
Written by the company
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 46,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls & ATEX/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Written by the company
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Contact info
Georgina Mackie House, CV8 2SU, Kenilworth, United Kingdom
- 01763 272 717
- customerservices@cef.co.uk
- cef.co.uk
4.5
Excellent
29k reviews
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I think the staff are helpful and…
I think the staff are helpful and friendly. So much so i'd probably look elsewhere if it was all "on line".
Hope this helps.
And this also is directed at the Southampton branch where I bought some control components last year.
10 August 2026
Reply from CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Excellent choice of good quality kit
Excellent choice of good quality kit.
Got exactly what I required.
Delivered on time.
10 August 2026
Reply from CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Delivered next day and we'll received.
10 August 2026
Reply from CEF
Thank you very much for your review Steve.
Best Regards
Adele Feller (Customer Services Manager)
site perfect
23 August 2026
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Quality and delivery was first class
Quality and delivery was first class. Price was also a great price as was packaging
9 August 2026
Reply from CEF
Thank you very much for your review George.
Best Regards
Adele Feller (Customer Services Manager)
Awaiting refund
Ordering and delivery was quick and easy - very impressed
However item was faulty so I returned the item to local branch and requested refund and over a week later I am still waiting despite chasing
9 August 2026
Reply from CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Easy to use website, and easy ordering.
Easy to use website, and they had the very product I was looking for. Again, ordering was easy, and the product arrived quickly and well packaged.
Overall I was very happy with this company, and would use them again.
9 August 2026
Reply from CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
CEF are good but need to take more care
CEF were able to provide 125mm diameter white ducting and it was delivered the next day.
Unfortunately, the 2m long piece showed damage on the cardboard packing and a crease on the ducting itself. However, as i needed to complete the work, it was usable.
8 August 2026
Reply from CEF
Thank you for your review.
We apologise that on this occasion we have not provided you with an acceptable level of service.
Our Customer Services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
I’m delighted with the service provided…
I’m delighted with the service provided by CEF. Dougie at livingston is especially helpful and always available for any questions. Materials are excellent quality and come in timely fashion. Genuinely can’t fault the team!!
8 August 2026
Reply from CEF
Thank you very much for your review Stewart.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Geoffrey.
Best Regards
Adele Feller (Customer Services Manager)
Convenient, but a little pricey
Able to supply some 25mm conduit components that I couldn't conveniently obtain elsewhere. Good service and availability, but at a price.
18 July 2026
Reply from CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
All the guys at Kings Norton are always…
All the guys at Kings Norton are always helpful and fabulous at advising the best item to purchase. Super friendly bunch also !
7 August 2026
Reply from CEF
Thank you very much for your review Michelle.
Best Regards
Adele Feller (Customer Services Manager)
Brilliant service
Brilliant service. Luke and the staff at Ilkeston store really do go above and beyond to make sure all orders are fulfilled in an efficient, timely manner and are incredibly helpful too.
The delivery drivers are also just as good and deliver exactly when they say they will.
7 August 2026
Reply from CEF
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
great service
7 August 2026
Reply from CEF
Thank you very much for your review Neil.
Best Regards
Adele Feller (Customer Services Manager)
Good website to purchase tool
Good website to purchase tool
, totally. satisfied with price and speed of delivery
7 August 2026
Reply from CEF
Thank you very much for your review Michael.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review Cristian.
Best Regards
Adele Feller (Customer Services Manager)
So easy to order.
So easy to order.
Arrived next day as promised.
Cant fault them.
Not used after sales service and hopefully wont need to but if its as good as my buying experience 10 out of 10
20 August 2026
Reply from CEF
Thank you very much for your review Diane.
Best Regards
Adele Feller (Customer Services Manager)
Reply from CEF
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
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