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A1 Tech Deals Reviews 

18,166
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 13,100 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably affordable prices and great value found across a wide selection of popular electronics and tech items. Reviewers also emphasize that orders arrive promptly, securely packaged, and exactly as described, making the entire purchasing process seamless and satisfying. However, some customers also noted frustrating delivery delays or instances where shipments took longer than expected to arrive. A few reviewers expressed dissatisfaction regarding communication issues, mentioning that customer support was slow to respond when handling product inquiries or order mistakes. Others reported receiving incorrect items or missing components, which required extra effort to resolve.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, noting that orders arrived promptly within a few days in... See more

Product

Customers consistently note positive experiences with product, highlighting that items arrive brand new, in... See more

Price

Reviewers mention positive feedback about price, highlighting incredible deals and competitive costs that... See more

Service

Customers had positive experiences with service, frequently highlighting a trouble-free transaction, great... See more

Order

Consumers find order to be positive, highlighting smooth and fast purchasing processes along with reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking around several websites for a portable Bluetooth JBL speaker, when I came across A1 Tech deals. I'll be honest I wasn't convinced this was a legit website but took the chance af... See more

Rated 5 out of 5 stars

Not a lot to report other than everything went perfectly. Probably the best kind of review! Postage was via the Post Office. The product is AMAZING! Cannot fault it. So glad we purchased it - for a G... See more

Rated 5 out of 5 stars

I purchased a Samsung 45w fast charger. It heated up and was clearly faulty so I sent a request for a return. I sent the item back in Wednesday 28 October, it was received by the company on 30 October... See more

Rated 5 out of 5 stars

This was my first time using this company, which was recommended by my wife, who has used them before. I was able to identify a suitable printer, sold at a god price and with quick delivery. Ordering... See more


Company details

  1. Electronics store
  2. also in
  3. Ecommerce solution provider
  4. Electronics Company
  5. Electronics Exporter
  6. Electronics manufacturer
  7. Electronics wholesaler

About A1 Tech Deals

Written by the company

A1 Tech Deals
Best Prices
on Tech.
Unbeatable prices · Rapid delivery
100k+
Orders
2019
Trading since
Free
UK delivery

A1 Tech Deals is a UK tech retailer on a simple mission: bring you the brands you trust — Apple, Samsung, Sony, Dyson and PlayStation — for less. From phones, tablets and laptops to audio, smartwatches, gaming and smart home, we've delivered more than 100,000 orders since 2019, every one packed and checked by hand before it reaches your door.

Order with confidence: checkout is secure, delivery is free and fully tracked, and a friendly UK-based team is on hand whenever you need us, before or after you buy.

✓ Free, tracked UK delivery on every order, sent by Royal Mail or DPD — usually within 2–3 working days.
✓ 12-month warranty on everything we sell, with optional A1 Extended Cover for longer peace of mind.
✓ 30-day returns — changed your mind? Send it back, no fuss.
✓ Packed & checked by hand — every order inspected before dispatch, no exceptions.
✓ Trusted since 2019 — over 100,000 orders delivered to UK customers.
Visa · Mastercard · Amex · PayPal · Apple Pay · Google Pay
A1 Tech Deals is a trading name of Omnibytes Ltd · VAT GB388827039

Premium tech for less than the high street

Written by the company

The big brands you want, for less
Get the latest tech at prices that beat traditional retailers — all backed by free next-day delivery, 30-day returns, and a full 12-month warranty. Trusted by over 100,000 customers.

We stand behind every product we sell

Shop with complete confidence

Shop with complete confidence
Every order is backed by a full 12-month warranty, with easy 30-day returns and free next-day delivery. We stand behind everything we sell, so you can shop with total confidence. Trusted by over 100,000 customers.

Contact info

Join over 100,000 happy customers.

Free delivery, 30-day returns & 12-month warranty on all orders

4.7

Excellent

TrustScore 4.5 out of 5

18k reviews

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4.7

All reviews

(18,166)

12,518 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional quality service…

I 'needed' a new phone and A1 Tech offered my choice at a very good price. Buying on-line was straightforward. Communication was excellent and the phone arrived exactly as promised. I also bought a charger which came a couple of days later, but that was fine.

31 October 2026
Rated 5 out of 5 stars

Fab company

Fab company. Had exactly what I wanted. 30% cheaper than anyone else.
Super fast delivery.
100% recommended

26 October 2026
Rated 5 out of 5 stars

Really good deal

Really good deal - price best on my search - £almost 100 off the price elsewhere . Easy to order online - dispatched and received within 48 hours . Only issue was that I had to pick the package at a nearby post office as I wasn’t going to be in when the parcel was delivered- Royal Mail was not accepting delivery of the package in a safe place - but that’s Royal Mail and not a1 tech .

2 November 2026
Rated 1 out of 5 stars

Disappointing when things go wrong

Disappointing customer service when things go wrong

I placed two orders with this retailer. One was delivered perfectly, with no issues at all.

Unfortunately, the second order was a completely different story. Royal Mail left the parcel in a communal area of a large building, rather than ensuring it was safely delivered to me. The parcel subsequently went missing, and I never received the item.

The company has refused to issue a refund, although I never received what I ordered.

So, OK place to buy if everything goes smoothly. But what really matters is how a company treats customers when something goes wrong. In this case, the customer service has been extremely disappointing, with little consideration for the fact that I have paid for an item that was never delivered to me.

Sadly, I wouldn't recommend this retailer. A company should stand behind its customers and take responsibility when delivery issues arise.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

Refusing to give refund!!

Item arrived with eu plug and a uk adapter thrown in so be aware.
Sent item back over a month ago and still not received refund. They are blaming Royal Mail but they have now ceased all communication with me it seems and still i don’t have my money back. Avoid!

5 November 2026
Unprompted review
A1 Tech Deals logo

Reply from A1 Tech Deals

Hi Matt,

As discussed, your refund has now been processed, and we are no longer waiting for the outcome of the Royal Mail claim.

We sincerely apologise for the delay in resolving this matter and for the frustration caused by the wait for your refund.

We appreciate your patience and the opportunity to put this right.

Kind regards,
A1 Tech Deals

Rated 1 out of 5 stars

This company is selling second hand as new

This company is selling second hand (possibly refurbished) mobile phones as 'new'.

I received my phone. When asked to register it with Samsung, it had been registered and used already.

I suspect many people buy new phones from this company and don't bother to check.

Have lodged formal complaints to regulator and the fraud team.

1 November 2026
Unprompted review
A1 Tech Deals logo

Reply from A1 Tech Deals

Hi Stewart Button,

Thank you for speaking with us today. As discussed, your return has been approved, and we appreciate you giving us the opportunity to look into this matter.

We do sell open-box items separately, and it appears that your order may have been inadvertently overlooked during our checks. We sincerely apologise for this.

Once we receive the returned item, we will check whether a replacement is still available. If so, we will arrange this for you. If a replacement is unavailable, we will proceed with a full refund.

We're sorry for the disappointment and inconvenience caused, and we appreciate your patience while we work towards resolving this.

Kind regards,
A1 Tech Deals

Rated 1 out of 5 stars

Unable to ship to part of the UK

Unable to ship to part of the UK. My location is Northern Ireland.

5 November 2026
Unprompted review
A1 Tech Deals logo

Reply from A1 Tech Deals

Hi Stuart,

We're sorry for the disappointment. Unfortunately, our current delivery service only covers mainland UK, and we're unable to offer shipping to Northern Ireland at this time.

We apologise for any inconvenience this may have caused and appreciate your understanding.

Kind regards,
A1 Tech Deals

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