United Kingdom
Review of Laura James
Had an incomplete leg in the table pack received. It took several attempts to remedy the situation but eventually it was agreed that a replacement leg would be sent out. I actually received 4 legs and fittings!!
Customer Service was excellent and helpful.
Review of EE
Having found out that I had been continuing to pay for Channels on Sky that I had cancelled years ago, I spoke to EE and they provided a Top Class alternative to Sky and far cheaper!!!
Reply from EE
Hi Jonathan,
It's wonderful to hear that you found a top-class and much cheaper alternative to your previous provider. We're so pleased we could help you out!
Take care - Ritu
Review of Bark
Good offers from Trades but some quotes were unrealistic. Estimating £240- £400 for a job which I was charged £40.
Reply from Bark
Hello Jonathan,
Thank you for sharing your feedback. We’re pleased to hear that you received good offers from several tradespeople and were able to compare different quotes for your job.
We understand that some of the estimates may have seemed higher than expected, particularly compared with the final price you paid. As professionals set their own prices based on their experience, materials, time, and other factors, quotes can vary between providers.
We’re glad you were able to find a suitable option and appreciate you taking the time to share your experience with Bark.
Kind regards,
The Bark Team
Review of InPost UK
So easy and straightforward!!
Will be using In- Post again and again.
Reply from InPost UK
Thank you Jonathan for your kind words! We're thrilled to hear you found InPost easy and straightforward. We look forward to serving you again soon!
Review of MyJobQuote
Got a excellent trade who did a great job. Good Price, Excellent Service
Review of MyJobQuote
Found a great trade to carry out the gutter repair.
Very Happy!!
Review of Hotpoint
The old fridge leaked when being moved leaving puddles on the floor in the kitchen, hallway and outside front door.
Delivery men refused to wait until the water was dried up and marched in , dropped off the fridge/ freezer then walked out leaving a trail of muddy footprints, puddles of water and they did not give a thought about the mess left. The only saving grace was I had laminated floors but it won't have done the laminate much good!! Paid delivery but all the guys did was carry the fridge in to the kitchen and left me to put it in place and switch it on etc. A rip- off Extremely Disappointing!!!!
Reply from Hotpoint
We are truly sorry to hear about the experience you had with the delivery of your new fridge freezer. We understand your frustration regarding the mess left behind and the lack of assistance with placement. This is certainly not the standard of service we aim to provide.
Review of Domestic & General - UK
It took 3 visits for an Engineer to recommend replacing a leaking fridge.
Good choice of replacements
Delivery was awful!! Despite paying for installation, just left fridge/ freezer in kitchen. As water leaked from old fridge, they would not allow it to be mopped up and left a trail of dirty footmarks in kitchen/ hall and lobby. Did not give a damn!! Only interested in going to next job, leaving us to finish unpacking fridge/ freezer then placing it in space.
Reply from Domestic & General - UK
Hi Jonathan,
Thanks for taking the time to complete a review, we do appreciate it.
We do understand that this experience may have been stressful for you and we can only apologise for this. However, please be aware too that we do not provide direct delivery and/or installation of your new appliance as this would be arranged by the relevant manufacturer or supplier of your new appliance.
Please do contact the recommended installation/delivery company to address this issue in the first instance and if still required.
If you are unable to reach out to them directly, please contact our Product Replacement team as soon as possible so they can try to assist you in this matter. You can contact them on 03330004970 Mon-Fri 09:00-17:00 or through their live chat: https://www.domesticandgeneral.com/content/help-advice-section/faq/replacements
We want to assure you that we take your feedback seriously and will use it to improve our services.
Thank you,
Tracy
D&G Team
Review of MyJobQuote
Employed Bryan and he did a good job at a good price. One trade was not customer friendly but that is his problem.
Review of British Gas
The Engineer Lee did a great job. Very professional, friendly, respectful and knowledgeable.
Reply from British Gas
Hi Jonathan, that is fantastic to hear, we aim to give quality service and I’m really happy to see we have.
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Thank you- Muhammed
Review of Evri
Reply from Evri
Thanks for taking the time to leave a 5 star review!
Review of PAVERS
Review of Ransom Spares
Excellent service throughout and at a very good price!!!
Beat Hotpoint direct!!!
Review of Bark
All just about sorted.
Two Trades people contacted me and went with one. Awaiting job being done.
Reply from Bark
Hi Jonathan,
Thanks for the update! We're glad to hear things are mostly sorted and that you found a tradesperson to move forward with. Wishing you the best with the upcoming work—let us know if you need any help along the way.
The Bark Team
Review of Hotpoint
Repair Engineer was absolutely brilliant in all respects
Review of V12 Retail Finance Limited
Review of Usay Compare
Angelo was outstanding in every respect and dealt with every query, concern and the explanations fully and professionally.
Highly Recommend- Just hope I don't need to claim for a long time.
Reply from Usay Compare
Thank you, I'm glad to hear Angelo was able to help you find suitable cover and you would recommend his services. We really appreciate you taking the time to leave a review.
Review of InPost UK
Reply from InPost UK
Jonathan, thank you for the 5-star rating! We're delighted to hear you found everything easy and straightforward.
Review of HomeServe UK
Lewis the electrician was good but did not assemble the light correctly.Socket work was excellent
Reply from HomeServe UK
Thanks Jonathan for rating us so highly glad to know your electrical issue has been resolved.
Alex
Here To Help Team
Review of InPost UK
Reply from InPost UK
Jonathan, thank you for the 5-star rating! We're pleased to hear you found everything easy and straightforward.