VK

Victoria Kenderdine

United Kingdom

Reviews

Review of Acorn Motor Group


Rated 5 out of 5 stars

Superb service

I came along for my car mot and brake fluid change today and could not fault the staff and mechanics
They gave me a detailed check on car and was fully thorough in what they did
I felt totally at ease with bringing my car here and would definitely recommend using acorn
The service advisors were very helpful and knowledgeable and I have no hesitation to bring my car again for any work and servicing in the near future as my car servicing intervals are every two years it helps with us looking after the car and keeping it in excellent condition and together with their experience I feel that I can own it and put total confidence in them when it comes to making sure it’s running well
Thank you you have been amazing today and I am really overwhelmed with the helpfulness I received
🥰🥰👍👍

6 July 2026
Unprompted review

Reply from Acorn Motor Group

Thank you, Victoria, for your fantastic feedback. We are delighted to hear that our knowledgeable and friendly staff made your visit a stress-free experience. Our team is committed to providing excellent customer service and ensuring your car remains in top condition. Your trust in us is invaluable, and we are here to support you throughout your ownership journey. We truly appreciate your recommendation and look forward to assisting you with any future servicing needs. Take care and have a fantastic day.

Review of Bannatyne


Rated 5 out of 5 stars

Superb value for money lovely place…

Superb value for money lovely place would definitely recommend staff super and food delicious
Spa facilities brilliant thank you for a wonderful day I will come back here definitely xx 👍👍👍👍

3 March 2026
Unprompted review

Reply from Bannatyne

Hello Victoria Kenderdine, we strive to provide a great experience and we are glad to learn that you enjoyed your visit with us. We hope you continue to enjoy our facilities moving forward and if you require any assistance, please don't hesitate to contact us, Ryan.

Review of loveholidays UK


Rated 5 out of 5 stars

Absolutely amazing company

Absolutely amazing company
So helpful easy to contact and friendly staff cannot do enough to help
I never thought booking a holiday online was for me but I will have no hesitation to book with love holidays again their superb professional staff make that connection for a great price and I felt like I had booked in a holiday shop the experience was just as good if not better
I felt comfy printing my own paperwork as I felt in charge of my holiday so for me was a great all round experience so thank you guys I will be booking more with you xx 🥰🥰👍👍

26 October 2025
Unprompted review

Review of Hodsons of Penkridge


Rated 3 out of 5 stars

Absolutely diabolical wrip off the…

Absolutely diabolical wrip off the worst garage I have ever used
They can’t even diagnose a window not working on my electric window
The service advisor told me 75 quid they want another 144 and the hire car plus parts a total joke I will never ever use this place again and they never ring you back when they say they will only when you bollock them cos they have to I am totally disgusted with them shame on their mechanics pathetic and useless cannot do their job cos other places told me it’s easy to find

I have now collected car and yo be fair they have discounted me for the labour so I happy but would recommend auto electrician any day for electrics going forward

14 October 2025
Unprompted review

Review of Evri


Rated 1 out of 5 stars

Item hasn’t arrived yet I put my safe…

Item hasn’t arrived yet I put my safe place on there 🙄🙄🙄🙄

I have tried to contact Evri can’t get through if they can urgently call me or sort the parcel thanks

No one has given us tracking number so we can’t call them as this number only suppprts tracking number enquiries

10 October 2025

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Karen

Review of British Gas


Rated 5 out of 5 stars

Very good helpful people

Very good helpful people
Knowledge able and always willing to go that step further
Thank you 😀😀

1 September 2025
Unprompted review

Reply from British Gas

We're happy to hear that the issue was resolved for you Victoria.

We appreciate your positive feedback and are glad the engineer provided excellent service.

If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Many thanks, ^Tansaim.

Review of Roman.co.uk

Review of Roman Originals

Review of Acorn Motor Group


Rated 5 out of 5 stars

Happy with the empathetic understanding

I have been contacted by Matthew the general manager to explain the work that has been carried out and will meet up with him now to verify all the work with him due to my clutch and gear fault
I am very happy I have been contacted to arrange this just to go over it all in detail
Feel happy with this that he understands the bit of bad luck I had with the clutch going

28 August 2025
Unprompted review

Reply from Acorn Motor Group

Hello Victoria,
Thank you for taking the time to share your feedback again. We are very sorry to hear of your concerns. Your complaint has been logged with our Customer Care team, and both this and your comments are with the management team at our Burntwood site.
We take all customer feedback very seriously and are committed to ensuring you receive a full and fair response, which we have provided to each of your reviews.
Best wishes,
Acorn Customer Care Team

Review of Acorn Motor Group


Rated 4 out of 5 stars

I had a clutch issue and gearbox too

I had a clutch issue told them to fit new one fine but then was told the gearbox was damaged
Matthew the General Manager has since contacted me to explain what had to be done in better detail to which I will go and see him to discuss soon after my holiday very happy to have been contacted

22 July 2025
Unprompted review

Reply from Acorn Motor Group

Hello Victoria, Thank you for taking the time to share your feedback, it is discouraging to learn of your experience with us. we appreciate you bringing this to our attention. We take all our customers feedback very seriously, and your comments have been passed onto our management team. Please be assured that we are committed to providing a helpful service to all our customers. Once again thank you for your feedback.
Best wishes
Acorn Burntwood

Review of Baxi UK


Rated 5 out of 5 stars

I would just like to point out that I…

I would just like to point out that I did rate Baxi badly but they have turned a bad situation into a brilliant one so yes the fitter they allocated the job was superb so now it’s all fitted and done we are more than happy
I have set up a new plan now for the maintenance and well impressed with their communications
Thank you all for putting up with me being disgruntled I am now very happy and would like to apologise to anyone who would have had to put up with me grumbling if the unit had been delivered ok first time I would have been more than happy 😄😄👍👍

11 August 2025
Unprompted review

Reply from Baxi UK

We appreciate you bringing this to our attention and are so glad we could turn your initial experience around. It's great to hear that you're happy with the installation and new maintenance plan. We value your feedback and are pleased we could meet your expectations. Thank you for your patience and for sharing your experience.

With regards,
Baxi Customer Service Team

Review of Baxi UK


Rated 1 out of 5 stars

The man condemned our boiler upon…

The man condemned our boiler upon service
Not good I am vulnerable person he didn’t seem bothered
11 Aug before we can get done
Baxi people ok in installations but the delivery company let them down badly
Workmanship is good but the only good caring people are the installation and office team
I am using to get boiler sorted but it a bad bad show when it had to wait two weeks to be fitted
I have since found out I can get one elsewhere but i have now paid upfront for the system
I would have been strongly tempted to cancel if I hadn’t ….,😢😢😢😢😢😢😢😢 how they expect people to be two weeks without hot water and heating is appalling !!!!!!!!!! I am needing answers on all this I’m happy with their service but not the people doing the work and people need to find engineers that can do it quicker !!!!😢😢😢😢😢😢😢😢

23 June 2025
Unprompted review

Reply from Baxi UK

General dissatisfaction We are sorry you have needed to express your frustration on our Trustpilot page, we are bitterly disappointed we have not met yours or our own expectation.

If you would like to raise your dissatisfaction with our complaints team, please send an email with your details and we can contact you to discuss the situation further.
Email: customer.relations@baxi.co.uk.

With regards, The Baxi Customer Service Team

Review of Bumper

Review of Parkdean Resorts


Rated 5 out of 5 stars

Superb holiday company would use all…

Superb holiday company would use all the time

9 October 2024
Unprompted review

Reply from Parkdean Resorts

Hi Victoria,

It's fantastic to receive your positive feedback today! We really appreciate customers like you sharing your thoughts with us, as your input helps us keep providing the best experience possible. ^JC

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Review of E.ON Next Energy Ltd

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