MO

Michael O

United Kingdom

Reviews

Review of Charmliving


Rated 5 out of 5 stars

Good customer service for tenants

The customer service and accounts team were very responsive and helpful in dealing with my questions about service charges and payment, especially Mishkaat Sulaiman.

28 August 2026
Unprompted review

Reply from Charmliving

Thank you so much for taking the time to share this feedback — it really means a lot to the team. We're delighted to hear that you found our customer service and accounts team responsive and helpful, particularly with your questions about service charges and payment.

I'll be sure to pass your kind words on to Mishkaat directly, as well as to the wider team — it's fantastic to know the support was clear and made a difference for you.

Thank you again for being a Charm Living resident, and please don't hesitate to get in touch if there's ever anything else we can help with.

Best,
Charm Living

Review of The Co-operative Bank


Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I called with what I thought was a tricky, complicated issue to resolve. The adviser understood immediately what I needed, and was able to guide me to secure exactly the information I needed.

15 June 2026
Unprompted review

Reply from The Co-operative Bank

Hi Michael. We are so pleased our advisor could quickly understand and resolve your complex issue. Thank you for your kind words - Claire.

Review of blu


Rated 5 out of 5 stars

Great products, excellent customer service

9 June 2026
Unprompted review

Reply from blu

Thanks for your great review, we're delighted to hear that you love our products and our Customer Services team - we hope you continue to enjoy your blu vaping experience!

Kind regards,
Helen
The blu team

Review of Checkatrade.com


Rated 5 out of 5 stars

Excellent service to identify, compare and contract with specialist providers

The website and app are both easy to use and provide a comprehensive range of options to find specialised contractors, with detailed and clear criteria to compare the options, and verification tools for further reassurance.

24 May 2026

Reply from Checkatrade.com

We're so pleased to hear that our website and app are easy to use and provide comprehensive options for finding contractors. It's great that you find the criteria and verification tools helpful!

Checkatrade Team

Review of Source Wood Floors

Review of Victorian Plumbing


Rated 5 out of 5 stars

Great products and customer service

We found exactly what we needed at a reasonable price. The delivery service was very prompt. Tyler Lingard was very helpful in assisting us to change the delivery date.

12 March 2026
Unprompted review

Reply from Victorian Plumbing

Hello Michael,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Tyler!

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Courtney @ VP

Review of Victorian Plumbing


Rated 5 out of 5 stars

Wide range, excellent choice

Wide range, excellent choice, very user-friendly website

4 March 2026

Reply from Victorian Plumbing

Good Morning,

Thank you for your recent Trustpilot review.

I am really glad to hear that you have had a good experience with us.

We appreciate your feedback, so thank you for taking the time to do this for us.

Thanks, Anna @ VP

Review of Basic-Fit

Review of Residential surveyors: London and Home Counties


Rated 5 out of 5 stars

Very efficient, excellent customer service

Efficient, reliable service, excellent customer service from Adam who went above and beyond

22 October 2025
Unprompted review

Reply from Residential surveyors: London and Home Counties

Michael, you are too kind, thank you. Adam

Review of blu


Rated 5 out of 5 stars

Great customer service

Good devices and flavours, customer service is always very responsive, helpful and courteous

5 December 2025
Unprompted review

Reply from blu

Thank you so much for your lovely review and feedback! We are delighted to know that you are satisfied with our vaping devices, flavours, as well as our customer support. We remain available for any further assistance that you may need in the future, and hope that you continue using and enjoying our products.

Demi
The blu team

Review of blu


Rated 5 out of 5 stars

Outstanding customer service

Excellent products, great value subscription packages, outstanding customer service.

11 July 2025
Unprompted review

Reply from blu

Thank you for sharing your feedback with us! We are very pleased to hear that you are satisfied with our services! Rest assured that we will always remain at your disposal, https://www.blu.com/en-GB/contact-us.

Review of Yodel by InPost


Rated 2 out of 5 stars

App & driver service are poor

App & driver service are poor. Safe place & neighbour details are in the app, yet it says I have not set them & delivery preferences are unavailable. Drivers failed to deliver my last 3 orders - 1 left at wrong house, 2 due to road closure requiring a detour - resulting in long delay & inconvenience

11 January 2025

Reply from Yodel by InPost

Hi Michael, We’re sorry that you have had a poor experience with us. We have seen record breaking volumes over the past few weeks and we are sorry that we have not been able to deliver the high standards that we normal provide.

Review of Octopus Energy

Review of Rescuemycar.com

Review of Co-op Estate Planning


Rated 5 out of 5 stars

Very good service

Very good service - easy to arrange, very knowledgeable and professional adviser (Kate Arbuckle), and reasonable price.

3 July 2024
Unprompted review

Reply from Co-op Estate Planning

Dear Michael
Thank you for your review. I am so pleased to learn that your meeting was a conducted in such a professional and knowledgeable manner to your satisfaction and that you were pleased with our Estate Planning Services as a result.
I will pass on your feedback to Kate and her manager to share with the team.
Kind regards
Owen
Customer Services

Review of Trainsplit


Rated 5 out of 5 stars

Great customer service

Great customer service, as always - very quick response & efficient handling of my ticket exchange/refund request

6 June 2024
Unprompted review

Reply from Trainsplit

Your positive feedback is music to our ears! Thank you for taking the time to leave a 5-star review. ~Tony

Review of JG Pest Control


Rated 5 out of 5 stars

Efficient and Professional

JG Pest Control were efficient and professional. We were sent written instructions on what to do before the appointment and were kept up to date on the technician’s eta.
Jason (the technician) was knowledgeable, polite and reassuring about pest control. I think he did a thorough job.

29 May 2024

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Review of LiveFootballTickets


Rated 4 out of 5 stars

Overall a good experience, great customer service

Overall this was a good experience with great customer service. However, my ticket was initially rejected and I was told it had already been used. This may have been an IT glitch as I heard stewards say there was a problem with iPhones. After I adjusted the brightness on my phone the ticket seemed to work OK and I got into the ground only a few minutes late. In the interim, I got very quick responses from customer service, by email not WhatsApp

28 February 2024
Unprompted review

Review of Trainsplit


Rated 5 out of 5 stars

Very good customer service

Very good customer service - quick to respond to inquiries, with clear, sensible explanations, easy online refund system

16 February 2024
Unprompted review

Reply from Trainsplit

Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you had a great experience. ~Tony

Review of CarReg UK - Private Number Plates


Rated 5 out of 5 stars

Quick, clear service, but still early days!

Quick, clear service so far, especially given the Christmas/New HYear holidays - but it's still early days!

2 January 2024

Reply from CarReg UK - Private Number Plates

Your review is important to us. Thanks, Mr O'Neill.

Should you require any further help or information please contact our After Sales Team at aftersales@carreg.co.uk or phone on 01902 791985.