Good customer service for tenants
The customer service and accounts team were very responsive and helpful in dealing with my questions about service charges and payment, especially Mishkaat Sulaiman.
Reply from Charmliving
United Kingdom
Review of Charmliving
The customer service and accounts team were very responsive and helpful in dealing with my questions about service charges and payment, especially Mishkaat Sulaiman.
Reply from Charmliving
Review of The Co-operative Bank
Excellent customer service. I called with what I thought was a tricky, complicated issue to resolve. The adviser understood immediately what I needed, and was able to guide me to secure exactly the information I needed.
Reply from The Co-operative Bank
Review of blu
Review of Checkatrade.com
The website and app are both easy to use and provide a comprehensive range of options to find specialised contractors, with detailed and clear criteria to compare the options, and verification tools for further reassurance.
Reply from Checkatrade.com
Review of Source Wood Floors
Excellent products, quick delivery, great service - our new floor looks fantastic!
Review of Victorian Plumbing
We found exactly what we needed at a reasonable price. The delivery service was very prompt. Tyler Lingard was very helpful in assisting us to change the delivery date.
Reply from Victorian Plumbing
Review of Victorian Plumbing
Reply from Victorian Plumbing
Review of Basic-Fit
Good gym, very convenient for temporary membership, excellent value
Review of Residential surveyors: London and Home Counties
Efficient, reliable service, excellent customer service from Adam who went above and beyond
Reply from Residential surveyors: London and Home Counties
Review of blu
Good devices and flavours, customer service is always very responsive, helpful and courteous
Reply from blu
Review of blu
Excellent products, great value subscription packages, outstanding customer service.
Reply from blu
Review of Yodel by InPost
App & driver service are poor. Safe place & neighbour details are in the app, yet it says I have not set them & delivery preferences are unavailable. Drivers failed to deliver my last 3 orders - 1 left at wrong house, 2 due to road closure requiring a detour - resulting in long delay & inconvenience
Reply from Yodel by InPost
Review of Octopus Energy
Review of Rescuemycar.com
Review of Co-op Estate Planning
Very good service - easy to arrange, very knowledgeable and professional adviser (Kate Arbuckle), and reasonable price.
Reply from Co-op Estate Planning
Review of Trainsplit
Great customer service, as always - very quick response & efficient handling of my ticket exchange/refund request
Reply from Trainsplit
Review of JG Pest Control
JG Pest Control were efficient and professional. We were sent written instructions on what to do before the appointment and were kept up to date on the technician’s eta.
Jason (the technician) was knowledgeable, polite and reassuring about pest control. I think he did a thorough job.
Reply from JG Pest Control
Review of LiveFootballTickets
Overall this was a good experience with great customer service. However, my ticket was initially rejected and I was told it had already been used. This may have been an IT glitch as I heard stewards say there was a problem with iPhones. After I adjusted the brightness on my phone the ticket seemed to work OK and I got into the ground only a few minutes late. In the interim, I got very quick responses from customer service, by email not WhatsApp
Review of Trainsplit
Very good customer service - quick to respond to inquiries, with clear, sensible explanations, easy online refund system
Reply from Trainsplit
Review of CarReg UK - Private Number Plates
Quick, clear service so far, especially given the Christmas/New HYear holidays - but it's still early days!
Reply from CarReg UK - Private Number Plates