App & driver service are poor
App & driver service are poor. Safe place & neighbour details are in the app, yet it says I have not set them & delivery preferences are unavailable. Drivers failed to deliver my last 3 orders - 1 left at wrong house, 2 due to road closure requiring a detour - resulting in long delay & inconvenience
11 January 2025
Reply from Yodel by InPost
Hi Michael, We’re sorry that you have had a poor experience with us. We have seen record breaking volumes over the past few weeks and we are sorry that we have not been able to deliver the high standards that we normal provide.