JG Pest Control Reviews 

28,540
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 6,930 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being exceptionally knowledgeable, polite, and thorough when inspecting properties and handling pest issues. Consumers also deeply appreciate the remarkably prompt response times, noting that expert technicians arrive quickly to provide clear explanations and successfully resolve problems efficiently. Some reviewers were not happy with communication and office scheduling issues, mentioning persistent difficulties reaching customer support or receiving unreturned emails. Other people also noted occasional missed appointments, unhelpful service experiences, or frustrating delays when trying to coordinate necessary follow-up visits with the office.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that workers are consistently polite, cheerful, and... See more

Service

Users describe positive interactions with service, highlighting prompt responses and efficient problem... See more

Customer service

Consumers find customer service to be positive, frequently highlighting helpful advice, prompt email replies,... See more

Response time

Customers had positive experiences with response time, highlighting prompt visits and fast replies to initial... See more

User experience

Reviewers mention positive feedback about user experience, expressing great satisfaction with the smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Nico, our hero today, was brilliant, putting myself and husband at ease (I don’t recommend going through rodent issues in your new house), with wealth of knowledge and information of what he was do... See more

Company replied

Rated 5 out of 5 stars

We phoned JG mid morning today and we had one of their experts (Steve) around to our bungalow just after 3pm. So everything was very prompt. Steve was very polite and professional as well as being... See more

Company replied

Rated 5 out of 5 stars

Employed company to inspect our new property for potential rats/mice in our loft space as we could hear noises up there at night. Sean inspected the area and installed boxes to deter any rodents. Full... See more

Company replied

Rated 5 out of 5 stars

Scott was very thorough, knowledgeable and friendly. He checked everywhere inside and out pointing out where future access prevention could be improved. He also checked all bait boxes reassuring me th... See more

Company replied


Company details

  1. Pest control service
  2. also in
  3. Bird control service

About JG Pest Control

Written by the company

JG Pest Control is a family run friendly pest control business suiting the needs of you, the general public, predominantly offering Pest Control Services in UK.

We take pride in being the capitals first choice for pest and bird control. Our services cover all aspects of pest control from bird proofing to wasp nests removal, bee control, rodent control and falconry for pest control.

We are insured, certified and accredited up to our eyeballs so you can ensure we are the right company to help with your pest control problem.

Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your pest problem today.

VISIT OUR WEBSITE enquire now

JG Pest control- Simply the PEST!

Best pest control service in the UK

Best pest control service in the UK
We have a long standing commitment to provide the best pest control service and be competitive whilst doing so. All our services are guaranteed and come with a smile. Call today for more information or just a friendly chat about our business!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

29k reviews

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Asks customers to review

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Replied to 76% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(28,540)

6,441 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent wasp nest treatment

The company were professional and everything explained very clearly. A time booked within 24 hrs.
Adam arrived early but let me know, he was efficient and friendly and the wasp nest treated without fuss. Garenteed to return if there is still a problem after 7 days.Very impressed.

5 November 2026
Rated 5 out of 5 stars

A good experience of rodent control

I have previously used these guys to eradicate clothes moths but this time it was rodents. Ugh. The service is quick and they are nice people to work with. They give helpful advice on how to ensure that you don't get them back again. Let's hope he's exterminated them good and proper.

5 November 2026
Rated 5 out of 5 stars

Amazing Service

So simple to book an appointment, Had emailed updates of arrival time. Phillip arrived promptly within the time slot. Explained everything he was doing and was very efficient in getting things sorted. Hopefully issue is all fixed. Would definitely recommend to family and friends

5 November 2026
Rated 5 out of 5 stars

Arrived on time

Arrived on time, Adam was effective and polite, and was helpful with my mobility issues. Made me feel confident living in my home. Would recommend your service to anyone who needs it. Thank you

5 November 2026
Rated 5 out of 5 stars

On time as scheduled

On time as scheduled, polite and very thorough explained everything as he was going along and even took the time to to show me a queen bees winter nest.Very happy so far with the service.

5 November 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service, Aaron was efficient, professional and friendly. The service provided has been great, communication has been consistent with regular updates about times. I would definitely recommend.

5 November 2026
Rated 4 out of 5 stars

Great guys and know what they are…

Great guys and know what they are talking about, and caught our loft squirrel!! We did get couple of follow up appointments cancelled on the day but was easy to rebook and spoke with the customer services. Traps are all reset for next follow up.

5 November 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there, Thank you for posting your review. We value your time and always strive to provide fast and efficient service.

Rated 5 out of 5 stars

Great service

Chris arrived at the agreed time and on arrival discussed our issue and then did an external survey with me to look for points of entry.
He then did an inspection of the rod space and found where ingress ha taken place.
He then explained was his suggested action was and with my agreement laid the necessary traps etc.
Access within the roof space was limited but Chris managed to get to the required area.
Great friendly and professional service

5 November 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service.

Rated 5 out of 5 stars

Great service!

Adam was very calm and reassuring. He explained the issues and talked me through each step to what he was looking at and why he was doing what he was doing. Very quick to get out to me to within a few hours of getting in touch.

5 November 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service.

Rated 5 out of 5 stars

I would highly recommend

I would highly recommend. Robin made what could have been a stressful situation so easy and straightforward from start to finish.

Communication was excellent, keeping me fully updated on their arrival time and explaining exactly what the problem was. The service was thorough and professional, but also friendly, courteous and incredibly respectful.

It was reassuring to have someone who clearly knows their job, takes the time to explain things properly and puts you at ease.

A first-class service from start to finish. Thank you – I wouldn't hesitate to recommend Robin

3 November 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service.

Rated 5 out of 5 stars

Communication from the JG operatives…

Communication from the JG operatives was good. Their visit was executed professionally and in a polite and friendly manner.

3 November 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. We value your time and always strive to provide fast and efficient service.

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