Mark

Didnt get value for money, I decided to pay for the premium service which ended up being really poor and I got the information I needed for FREE from TransUnion instead. They refused to give me a refund too. Will not be recommending.

Fantastic family run business, really enjoyed our 20k charity walk, the event was well organised, really nice people, would thoroughly recommend!

I decided not to renew my policy, I spoke with an agent who tried to offer me a better deal but I declined. However, come the renewal date, my policy was renewed against my wishes, they took money from my account and then I was told I'd have to wait 7 working days to get my money back. This is terrible customer service!

Despite the charger not even working, I was charged £60 for the pleasure, (twice, so £120!) and then told I have to wait 10 days to get my money back. This is just not acceptable as this has now had a knock on effect with the rest of my monthly bills.

Terrible customer service!

I had to call Virgin Money to update my address and direct debit details as I wasn’t able to do this in the app (which is a total joke!).

The following month, guess what, the direct debit came out of my old account again and when I phoned up to enquire, they knew nothing about it and still had my old address on file!

On top of that, the advisor (who spoke broken English) was very short on the phone with me and kept on getting mixed up between my postcode and my sort code!

Seriously need to sort it out!

I recently took my van for an MOT at the Quest Motor Group in Braintree and was disappointed by the experience. My van failed due to the following issues:

- Front tyres needed replacing (past legal limit)
- Wiper blades needed replacing
- Driver-side wing mirror was smashed (mirror broken and plastic housing for indicator was damaged)

I was informed that if I got the repairs done within 24 hours, I could get a free retest, but after that, it would be £27.50 for a retest. I had 10 days to take the retest. Here’s what I was quoted for the repairs:

- MOT Cost: £55
- £103.84 per tyre (£207.68 total) for 2 budget front tyres
- £301.41 for a new driver-side mirror, fully fitted (£198 + VAT for the mirror itself)
- £53.22 for new wiper blades, fully fitted

Total quoted cost: £617.31

These prices seemed excessive, so I decided to get the repairs done elsewhere. Here’s what I actually paid:

- MOT Cost: £55
- MOT Retest: £0 (turns out I had 10 days for a free retest, despite being told otherwise at first!)
- Budget Front Tyres: £70 each at a local tyre garage (£140 fully fitted instead of £207.68)
- New Driver-Side Mirror: £40, ordered online and fitted myself (instead of £301.41)
- New Wiper Blades: £36 fully fitted at the same dealership (instead of £53.22)

Total amount I actually paid: £271
Total savings: £346.31

My Issues with This Experience:

Overpriced Quotes – Their prices were significantly higher than what I paid elsewhere for the same parts and service.

Inconsistent Information – The service advisor initially told me the retest would cost £27.50 after 24 hours, but when I called back, I was told I had 10 days to take a free retest!

Misleading Pricing – I was quoted £53.22 for wiper blades, but when I called back, they were actually only £36 fully fitted.

This whole experience left me confused and frustrated. It feels like they were trying to charge me way more than necessary, and if I hadn’t questioned the prices, I could have ended up paying hundreds of pounds more than needed.

I won’t be going back to this dealership again, and I’d strongly advise others to double-check quotes and shop around before agreeing to any repairs!

What an absolute con, heres what they sent me after receiving my phone:

==========================

We have found this device to be Blacklisted following the assessment and as per the terms and conditions and legal requirements we can not accept Blacklisted devices.

UK legislation states that we cannot under any circumstances return or pay for a mobile phone or device which is registered lost or stolen at any time unless the lost or stolen records associated with it are cleared.

Once again thank you for your custom

Regards
Thank you,
Sell Handtec Team

==========================

This is totally untrue and unacceptable, no proof, no evidence, no explanation, they've just stolen my phone! How is this even legal? I shall be reporting this to the police!

I purchased an Xmas Advent Calendar on 19th November from luckinwish.co.uk (via an Instagram link) to give to my daughter on 1st December, its now the 4th December and I still havent received anything, no payment confirmation, no delivery information, I've emailed them, nothing, no reply, seems like a total scam to me. Happy enough to take my £30 though.

If this is another crappy item from China that take weeks to be delivered then that should have been clearer, why else would you order an advent calendar if it's not going to show up on time. Its no good if it arrives in January or February.

I ordered 3 t-shirts (spent £116) and one of the t-shirts is the incorrect size. The website says to email them however its been 2 and a half weeks and I've heard nothing back and I can't even find a telephone number to contact them. Sure this can't be a legal way to operate?

Terrible customer service!

Went to the Harvester in Chelmsford. Was served by Andy, funny guy, great sense of humour! Really enjoyed the meal, had the double chicken skewers with dirty fries 🤤

Love Grenade bars, they’re a lot more tasty than some of their competitors.

Love Superdry, great quality clothing, good design, they always focus on the detail.

Love Grenade bars! Can be quite pricey but I do enjoy them.

I have mixed feelings about EON, hence my rating. This would have been a 1 star review. I had smart meters installed for gas and electric however the engineer who installed the gas smart meter never checked to see if the gas was working in my house.

I then had to spend ages on the phone to an "out of hours" call centre in South Africa where they struggled to understand me. This was because it wasn’t until the evening that I noticed my heating never came back on — not the best experience!

That said, they did send another engineer later that evening to fix the problem and run more tests on my system, so we got there eventually.

The engineer who was sent out was very thorough and professional — it’s a shame the first engineer didn’t finish the job properly. But anyway, he was extremely apologetic and made sure everything was in order before leaving my property. He even returned the next day to check things over in person.

I recently had the misfortune of booking a service with Oven Support, and I feel obligated to share my horrendous experience to save others from falling into the same trap. This company is an absolute disaster, and I wouldn't wish their service on my worst enemy.

Not only did Oven Support fail to show up for my appointment once, but they managed to do it twice, leaving me in a frustrating and inconvenient situation. The first no-show was already inexcusable, but I gave them the benefit of the doubt and rescheduled. Little did I know, I was in for an even worse disappointment the second time around.

To make matters worse, their response to this unprofessional behavior was equally appalling. When I contacted Oven Support to express my frustration and request a refund for the service I never received, they had the audacity to tell me that I needed to provide them with my bank details. Seriously? Why should I have to give a company that can't even keep a simple appointment access to my bank account information?

But the absurdity didn't end there. Oven Support informed me that they couldn't process the refund back to my credit card, and I would have to wait a whopping 28 days for a refund to appear in my bank account. This is a level of inconvenience and unprofessionalism that I have never encountered before.

In addition, I want to emphasize that I have already taken matters into my own hands to address this issue. I have informed my bank to investigate the credit card refund situation, and I have also reported Oven Support to Action Fraud for their questionable business practices.

In summary, Oven Support is a company that clearly lacks integrity, reliability, and basic customer service skills. They are more interested in making excuses and complicating simple refund processes than actually providing the service they promise. I strongly advise anyone considering their services to look elsewhere for a more trustworthy and competent provider. Save yourself the headache, stress, and wasted time, and steer clear of Oven Support at all costs. Your time and money are better spent elsewhere!

Terrible customer experience, like most people, if I'd have ready the reviews I wouldn’t have booked them!

Same as everyone else, I made a booking about a week ago and they never showed up. I called up and they rebooked me in, again the guys never showed up, apparently was stuck on another job.

This is a total scam, avoid at all costs. It also seems I may have issues getting my money refunded after reading everyone else’s reviews. I don’t understand how these people get away with it.

Enjoyed the wines we had, good variety. Had to phone up to cancel but was good customer service, very polite. Cancelled the subscription as just can’t afford to pay around £9/bottle of wine at the moment although they were really good wines.

I just joined Gigaclear 2 months ago from Sky, I signed up to an 18 month contract at £20 a month but I've just received an email from them saying they're putting my bill up to £22 a month due to CPI. Apparently it was written in the small print. Whats the point in having a contract if they can just increase it as they see fit?

Not great customer service!

Great price, speedy delivery. I did select a specific day for delivery however it was ignored and delivered early but luckily I was in at the time.

I would have given 5 stars if I had received the full amount I was offered. I decided to sell my car with Motorway as it seemed I was going to get a better offer for my car than WeBuyAnyCar who were offering £9,500. According to Motorway, my car was worth somewhere in the region of £10,300 and £10,700.

My car went to auction and I was offered £11,249 which I was very pleased about. However, by the time the guy came to inspect and collect my car (which was immaculate, considering it was almost 10 years old) he pointed out that the front and rear bumper had been resprayed, the rear bumper was a slightly different shade of white and he told me the turbo was on it’s way out — bearing in mind in the 4 and a half years that I owned the car, I never noticed any of these things and the car had been back at the dealership for a service recently, had a health check, and the turbo was never mentioned.

The chap then wanted to knock £1,000 off their original asking price saying that the turbo will need replacing and the front and rear bumper would need respraying. Of course I was not happy about this.

I was still keen to sell my car and didn’t want the hassle of having to wait another week or 2 to get another offer so I ended up accepting £10,500, that’s £750 off the original offer.

I’m sure this sort of thing goes on all the time and so if this review helps educate someone who is selling their vehicle on what to expect then it’s done the job.