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Superdry Reviews 

316,062
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 14,151 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting lovely fabrics and well-made items. Many people also highlight the helpfulness and friendliness of the staff. Consumers often report that their orders arrive quickly and as promised, contributing to a smooth overall shopping experience. However, some customers noted inconsistencies with product sizing, finding items smaller or larger than expected, or that sizes varied. A few other people also felt that delivery services could be problematic, with some orders not arriving or being lost. Additionally, some reviewers mentioned issues with incorrect items being sent or the inconvenience of paying for delivery and returns.

What people talk about most

Product

People report positive experiences with product quality, design, and overall satisfaction. Many customers... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the excellent materials, design, and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting fast and prompt... See more

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as polite,... See more

Order

Consumers find order experiences to be ambiguous, with many reporting issues such as cancelled orders due to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Lovely shirt, laundering it is great, just marked it down to 4 stars because the sizing is mad - as in smaller than you’d expect. Once you get realistic with the sizing you can’t go wrong.

Company replied

Rated 4 out of 5 stars

Purchased t-shirts for my husband. He isn’t keen on bold lettering on front of t-shirts so felt choice of colours was limited. Superdrys more suttle letters adverting on t-shirts looks more classy

Company replied

Rated 4 out of 5 stars

Product was as described and fitted well.I haven't washed it yet so cannot comment on that. Arrived when promised so good overall experience.

Company replied

Rated 5 out of 5 stars

I really like the Superdry store in Brighton! It's a great shopping experience and the way it's stock layout blends with it's decor is very pleasing on the eye, in my opinion. The staff are on hand... See more


Company details

  1. #430 of 600 best companies in Clothing Shop
  2. #189 of 237 best companies in Men's clothes shop
  3. #27 of 35 best companies in Outerwear Shop
  4. #43 of 69 best companies in Streetwear store
  5. #174 of 256 best companies in Ladies' clothes shop

About Superdry

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info


4.1

Great

TrustScore 4 out of 5

316k reviews

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4.1

All reviews

(316,062)

13,932 reviews in the last 12 months

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Rated 5 out of 5 stars

Stone linen trousers

You know when a company is going when you keep going back, trousers are a good fit for my height my go to brand for size comfort and quality

14 July 2026
Superdry logo

Reply from Superdry

Hi Karen,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Rated 5 out of 5 stars

Order and delivery service was…

Order and delivery service was excellent!

13 July 2026
Superdry logo

Reply from Superdry

Hi Gordon,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Rated 5 out of 5 stars

New T-shirts

I am really pleased with my new tops that I brought, they are great quality & fit really well. They were both brought in the sale so they were at a very good price. The delivery was very quick, only took a couple of days to arrive.

14 July 2026
Superdry logo

Reply from Superdry

Hi Michelle,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Rated 5 out of 5 stars

Great product and well made with …

Great product and well made with style. You will not be dispointed when ordering and receiving

14 July 2026
Superdry logo

Reply from Superdry

Hi Ian,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Rated 4 out of 5 stars

SUPERDRY

I love Superdry clothing and accessories that much they should be paying me sponsorship for the amount of there clothing i wear.
My only issue is there’s NOT enough shops anymore as its so much easier to see and try things on in a shop than ordering online and sometimes having to return items that don’t fit and having to pay for delivery and returns.

13 July 2026
Rated 4 out of 5 stars

Good choice

Good choice

19 July 2026
Superdry logo

Reply from Superdry

Hi Julie,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

Rated 4 out of 5 stars

Overall I've had very good experiences…

Overall I've had very good experiences with Superdry while shopping online, but above all else I've appreciated their returns - not due to any lack of quality of their products, but exclusively due to the limitations when shopping online with regards to sizing and fit.

Absolutely adore their linen trousers for these hot summers, bought three pairs.

My only complaint is some minor quirks of their shipping & return system; once, they accidentally sent me a pair of shoes where each shoe was a different size. In this sort of circumstance I'd appreciate some ability to simply replace/correct the order rather than have to return/rebuy/etc, or at least be able to clarify the reason for return better, since "shipping error" or adding additional details isn't an option.

9 July 2026
Rated 3 out of 5 stars

Very happy with the quality normally

Very happy with the quality normally, bought 2 hoodies, one after one wash has a tiny hole in the hood, my washing machine is fine, this has never happened before, very disappointed, the hoodie cost me 50 pounds

13 July 2026
Superdry logo

Reply from Superdry

Hi Elizabeth,

Thank you for sharing your feedback with us.

At Superdry, we want to offer the best service to our customers every time, so we're really sorry that we got it wrong this time.

Thanks again for your review. Although we haven't met your expectations this time, we will strive to learn and improve.

Kind regards,

Superdry Care

Rated 4 out of 5 stars

Nice sweatshirt

Nice sweatshirt, quite a fitted jumper. delivered relatively quickly however although there was an option for click and collect, it would work so had no choice but pay for delivery

13 July 2026
Superdry logo

Reply from Superdry

Hi Sarah,

Thank you for taking the time to give us your feedback.

At Superdry, we want you to have a great experience, so we love to hear from happy customers.

Thanks so much for your review and comments.

Kind regards,

Superdry Care

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