Noeleen Lotz

United Kingdom

Reviews

Review of Microsoft


Rated 1 out of 5 stars

I subscribed to Microsoft Copilot Pro…

I subscribed to Microsoft Copilot Pro expecting full access to the image generation features, especially since the plan clearly states you receive 60 monthly credits. What isn’t made clear before paying is that you still face a strict daily limit, meaning you can’t actually use the credits you paid for whenever you want. This feels misleading and unfair. The system gives the impression of flexibility, but in reality it restricts you to around 15 images per day, even as a paying customer. I cancelled recurring billing because the experience didn’t match what was advertised. Microsoft needs to be far more transparent about how Copilot Pro actually works.

The worst part is that the limit resets only once per day, and even then the reset time is inconsistent. Some days it resets late, leaving me unable to work even though I haven’t used my full allowance. For anyone who relies on image generation for creative or business purposes, this daily cap makes Copilot Pro unreliable and frustrating.

If Microsoft wants people to trust this upgrade, they need to be transparent about the limitations and remove this restrictive daily cap. As it stands, Copilot Pro does not deliver the freedom or flexibility you expect from a paid service.

20 July 2026
Unprompted review

Review of Bathroom Spare Parts


Rated 5 out of 5 stars

They were very helpful and…

They were very helpful and knowledgeable. They were very honest too. I really appreciates it. I would recommend anyone to trust this company.

10 July 2026
Unprompted review

Reply from Bathroom Spare Parts

Thank you for your review. We’re pleased you found our team helpful, knowledgeable and honest, and we truly appreciate your kind comments. Providing clear, trustworthy advice is very important to us, so it’s lovely to hear this reflected in your experience.

Review of Evropat


Rated 1 out of 5 stars

Evropat drove past my house without stopping

Evropat drove past my house, made a U Turn and drove past my house again without stopping. I was in my garden with my keys ready to open the garden gate. Then he phones me and asks where I am. I told him that I was home. His excuse, attempted delivery. Will try 2nd attempted delivery. MY house number 24 is on my gate and on my wall . You cannot miss them. Temu offers a refund but I don't want the refund, I want the package. I live an hour away from Ruse. They told me to pick up the package but I refused. Then this attempted deliver after waiting for five days of waiting. Honestly,I don't know why Temu uses Evropat. I don't have problems with the other couriers. They stop and my gate and my dogs tell me that they are here.

18 June 2026
Unprompted review

Review of Expressone


Rated 1 out of 5 stars

This driver did it again

Evropat:
This driver did it again. Due to my deafness, I cannot talk over the phone. Again, he did not deliver my kettle yesterday and today.

Tracking Number:9107306608.

He puts Absence or not answering the phone. GGGGRRRRRRRRR
I have waited now for five days for him to deliver the KETTLE. Why does he not drive to my house instead of ignoring me? I waited all day for the driver on Wednesday and Thursday for the delivery. I am so mad, mad, mad, I cannot express my anger enough.

14 May 2026
Unprompted review

Review of Expressone


Rated 1 out of 5 stars

This is a new driver and bad service

This is a new driver and for the first time, there has been no tracking update or delivery of two of my packages to Piperkovo, Bulgaria.
Driver's excuse, I did not answer the call. The other driver knew that I was deaf and always came to my house. I am retired and always home.
This one decided not to deliver as I did not answer his call. That is a damn shame and a downright bad service. I am fuming. One package , a kettle is missing and the resin bottles are in Express One's office. I have just found out that the resin bottle package has been there for four days with no attempt for delivery. It is an hour's drive from where I live. I am beginning to think of not ordering from Temu anymore if this is not resovled asap.

Driver's comment

In Delivery In Delivery
Absence or not picking up the phone 08/05/2026
14.37 NOTE: not picking up the phone.
Friday, Friday
8 May 2026, 13.37

13 May 2026
Unprompted review

Review of Facebook


Rated 1 out of 5 stars

Absolutely disgusting

Absolutely disgusting. My facebook was suspended in January. A Muslim was saying that women should be raped for not following the Sharia Law. I replied saying that he should go to prison and get raped. My facebook page was suspended in January. I appealed against it twice and was completely ignored. I removed 262 listings from Artisan's Treasures by Noeleen as Facebook has stopped recommending my listings to the public eventhough my page had no issues. I have had it with Facebook. I will no longer sell anything on Facebook. All my hard work for nothing. I will find a platform to sell on. The customer support is completely fried.

1 May 2026
Unprompted review

Review of Philips


Rated 2 out of 5 stars

I bought a Philips 3000 Series Vacuum 500w

I bought a Philips 3000 Series Vacuum 5ooW cleaner 11 months ago. I have barely used it.
Probably used it once a month as I use my broom to sweep. I decided to use it today and not impressed with it. The suction is very weak, not worth the money I paid for it. I bought it from Technopolis. This is probably why I decided to use the hard bristle broom. I then use a little hand gadget which I bought from Temu. I go on my knees and scrape up the dog's hairs. An amazing gadget for just 2 euros.

11 April 2026
Unprompted review

Review of LinkedIn


Rated 1 out of 5 stars

Hypocrites

Honestly, they are more worried about people's comments instead of closing recruitment scammers advertising. So hypocritical.
The two tier system is already here. You can guess.
I was suspended today mentioning these recruitment scammers.

28 January 2026
Unprompted review

Review of Amazon.de


Rated 1 out of 5 stars

Amazon Customer Services is very bad

Amazon Customer Services is very bad. They promise you an email confirmation of a refund which never arrives.
I was stuck with a faulty tumble dryer. It took me a whole month and speaking to about 7 people, getting this sorted. All promises and nothing happens. Finally it gets sorted. This is unacceptable.
They get five stars for nothing.
They should should be sending confirmation of their actions otherwise they lie that it has been sorted. So you have to repeat yourself over and over. Lie after lie. Disgusting 🫣
Sick of their Customer services. I am never buying on Amazon again.
Update, the whole process took two months before I finally received my refund. The dryer was returned. What a headache.

24 December 2025
Unprompted review

Review of PayingTooMuch

Review of Cecotec


Rated 1 out of 5 stars

Blade and accessories covered in glue.

CECOTEC Bread&Co 1500 PerfectCook Bread Maker 850 W, 1.5 kg, 15 Programmes, 15 Programmable Hours, 2 Resistors, Dishwasher Safe Tray, Recipe Book
I was so excited when my bread making machine arrived. I decided to use it today after reading the manual book. To my horror, the blades and accessories were completely covered in glue. What the hell was that for? Amazon has asked for a replacement which means another month of waiting.
I wish that I could add a picture of the amount of glue used. All I can do is shake my head in disgust.

Amazon has organised the accessories replacement for me.

Well yesterday 30/12/2025, a new replacement arrived. Guess what. Four of the function buttons arrived loose. They were inside the machine. I just could not believe this.

But this time, Amazon gave me a full refund. The machine is going into the trash bin tomorrow. I just wish we could add photos here.

15 December 2025
Unprompted review

Reply from Cecotec

Good morning,

We are very sorry to read this negative review. To process the incident, you must contact your Amazon distributor.

Best regards

Review of KLARSTEIN


Rated 1 out of 5 stars

Faulty Klarstein Tumble Dryer

I ordered this 000100 10034158 Jet Tumble Dryer 1020W EEC. After 80 minutes, a little doggy blanket was still damp. I realised that it was barely warm.
I wanted to return it within 48 hrs after receiving it. Amazon has asked them to arrange a courier 3 times to pick it up for a refund. It is still in my kitchen after a week. I paid £338 for it.
I am profoundly deaf and also contacted Klarstein twice using their form.
They replied the first time asking me for my cell number.
So Amazon got involved. Not a word from them.
I DON'T WANT THIS FAULTY DRYER.
I WANT MY REFUND.

Klarstein has replied. I am going to wait for a courier to pick up the dryer. As soon as I receive my refund, I will let you know.

It is now the 12th of December and there has been no response from Klarstein as promised by their reply below. This is just not acceptable.

I am more than happy to swap this faulty dryer for another one I would rather have. This one just has a timer and a temperature setting.

1 December 2025
Unprompted review

Reply from KLARSTEIN

Dear Noeleen,

Thank you for sharing your experience, and please accept our sincere apologies for the inconvenience caused by the faulty dryer and the delay in organising its return.

Please be assured that we are currently arranging a suitable return label for your order. The carrier assigneddepends on the availability and service options in the return country, which is why the process has taken longer than expected.

We appreciate your patience, and we are committed to ensuring that the return is completed as quickly as possible so that your refund can be issued without further delay.

If there is anything you would like to add or clarify in the meantime, please feel free to let us know.

Kind regards,
Antonella

Review of Expressone


Rated 1 out of 5 stars

Disgusting service

Fuming with the courier. I missed my delivery yesterday by 20 minutes as I was in the bath. I messaged the driver and received no reply. They made no attempt to redeliver my two packages today. I left two messages online using their forms as I cannot hear over the phone. I waited almost 3 weeks for delivery. I am disgusted with their service. China must stop using Express One.
I cannot my anger enough .😡😡
I am really hoping that they will redeliver my two childproof gates on Monday.

4 December 2025
Unprompted review

Review of VIVACOM


Rated 1 out of 5 stars

Vivacom Customer Service BAD

I am livid.
I gave all the information, then she said, how can I help. Within 5 seconds, she cut me off.
Then I spoke to Rimona. Explained every again, waited 10 minutes, no response at all.
I am deaf.

All I am trying to find out why I don't receive my bank codes from Natwest Bank.
I have a reference number.
Times of unreceived codes.
I think the right number of Natwest Bank.
Okay, we will call you.
I am DEAF. I asked the guy to please message me, the guy over the phone
from the technical department declined to do it. I tried very hard to hear him over the phone. He cut me off.

Well done Vivacom, your customer service is disgusting.

I tried again this morning with VENTISLAVA.
Gave all the information with the reference number and phone numbers . Again, no response from her for twenty minutes. Then she cut me off.

YOU NEED TO UNDERSTAND THIS, I AM DEAF AND I CANNOT ANSWER PHONE CALLS. YOU HAVE NO EMPATHY.

VIVACOM WHAT IS WRONG WITH YOU. YOU HAVE A BUNCH OF IDIOTS WORKING FOR YOU.

9 September 2025
Unprompted review

Review of NatWest


Rated 1 out of 5 stars

Locked out of my bank account for 2.5 months.

I moved to Bulgaria after selling my house in the UK. As I needed a new cell phone number, it was not added to my bank account. It has now been two months of trying to access my bank account. Every copy of my passport, driver's license and my Belgian ID card as been rejected. I tried three times with numerous photos of my passport, license, and my Belgian ID card. All rejected. They accepted my selfie. What more do they want, my ass for a better verification process. I arrived in Bulgaria on the 5th of May and it is now 15/07/2025. All this because my new cell number is not added to my bank account.
I am profoundly deaf so there is no other way of calling the NATWEST BANK. I am furious.

I don't have a relay machine for deaf people as they cost £800.

I got so fustrated in sending photos after photos . I have now come to the conclusion that I will never win. No matter how many photos I take.

This was done with a support specialist.
The code was sent in the post and that was blocked by Natwest Bank.

HOW CAN I GET ACCESS TO MY MY MY BANK ACCOUNT.

15 July 2025
Unprompted review

Review of VIVACOM


Rated 1 out of 5 stars

I went to Vivacom in Byala 3X

I went to Vivacom in Byala, Bulgaria three times. First time with a translater asking for a dish, router with Internet and for TV. The girl said sorry, we can't provide a dish for Internet and TV. My next-door neighbour has one from Vivacom. Dish, router with password and also connected to their TV. I told the girl that I wanted the same
thing. No, she said. We don't do it. I was told to get out of the shop and phone Vivacom customer services and complain. She knows that I am completely deaf and said that it was not her problem. Her daughter laughed at me. I refused to leave as I wanted to understand their router. The manager made a big show as if I was stupid.I have never seen a router with a sim card. She just wanted me to sign before showing me how it works. Again, she told me to leave . Finally, after putting the sim card and the rest, I signed. Instead of putting the router back in it's box, she put the router with it's attachments in a Vivacom packet and handed it over. Your system is outdated. In the UK we have a dish for Internet and the TV for one price, not two different contracts. Absolute disgusting service. I cannot express my anger.


17 June 2025
Unprompted review

Review of BULGARIAN PROPERTIES


Rated 1 out of 5 stars

Money not refunded.

I sent money to Danislavia at Bulgarian Properties by mistake. The money was supposed to go to Mowlem Property. I asked Danislavia to refund the money back to me. She replied saying that would. She has not refunded me. She is now totally ignoring my email.

28 April 2025
Unprompted review

Review of TotalAV


Rated 1 out of 5 stars

I am absolutely disgusted

I am absolutely disgusted. I cancelled the AdBlock as the price went up to £9.99 p/m. I had just paid £39 for Total AV. They cancelled that as well. I paid £39 on the 23rd December. What did I pay £39 for, it was supposed to be for a year. As they cancelled my Total AV, they should refund that to me too. My Ad Block is still working which I cancelled. I am livid.
What a bad service and being ripped off.

3 January 2025
Unprompted review

Reply from TotalAV

Hi Noeleen,

Thank you for taking the time to provide us with your review. Your feedback is valuable to us, and we appreciate your shared information.

Your account has been fully cancelled and refunded and no further payments will be taken.

Refunds take up to 48 hours to appear in your account but may take up to 7 days depending on your account so please do not worry if it takes slightly longer.

To ensure you receive our message, please check your spam folder and inbox. Sometimes, email providers may filter our emails into the spam folder. If you don't see our email in your inbox, it's a good idea to review your spam folder and mark our email as 'Not Spam' to ensure future communication reaches your main inbox.

Kind regards,
TotalAV Customer Care Team

Review of Asda


Rated 1 out of 5 stars

The website is awful

The website is awful. I cannot sign in. Password and email is correct. The signal just turns and turns. I had a long list of delivery shopping done on my phone. But getting approval from my bank makes me loose my Asda page . Tried four times. Then went on my laptop, cannot log in. I have given up. This has happened before which is why I rarelys shop at Asda. Such a hassle.

1 January 2025
Unprompted review

Review of Boost