LinkedIn Reviews 

3,991
•
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 698 reviews, most reviewers were let down by their experience overall. People often find the online environment deeply frustrating, noting that modern job searches are heavily hindered by repetitive algorithms and excessive paywalls. Many users frequently mention that professional accounts get unexpectedly blocked or restricted without receiving any clear explanations from the administration. Some reviewers were not happy with the customer service department, describing it as completely unhelpful and making it nearly impossible to reach a real human being for assistance. Consumers frequently reported facing frustrating unexpected charges after free trial periods ended, alongside getting trapped in complicated security verification loops.

What people talk about most

User experience

Consumers find user experience to be negative, frequently highlighting frustrating account lockouts, endless... See more

Website

Customers consistently note negative experiences with website, expressing deep frustration over severe login... See more

Customer service

People report negative experiences with customer service, stating that representatives are unhelpful and fail... See more

Social media

Customers expressed deep dissatisfaction with social media, stating that the platform has become of very poor... See more

Subscription

Reviewers express deep dissatisfaction regarding subscription practices, noting unexpected annual charges... See more

Reviews shaping this summary

Rated 1 out of 5 stars

One more very poor experience with Linkedin adding to the thousands already there. I had a free-trial then suddenly was charged an annual's subscription. Contacted the help centre (not easy to find bt... See more

Rated 1 out of 5 stars

After checking ones identity, Linkedin will reask within a few weeks again and block your account, while you are using your account the same way as all the years before. This is so unnerving and bad f... See more

Rated 1 out of 5 stars

Wish I could do a negative - *. Horrible website, horrible support and countless ads (phishing ads). Completely disturbing and can't believe intelligent IT professionals use this site. Completely di... See more

Rated 1 out of 5 stars

Sorry no 0 stars available, Roll Off and Front Load Drivers no premium member no chance to get the job, is now only cheap chit chat for the LinkedIn to make money but the system got a wasted tool, b... See more


Company details

  1. Media company

Written by the company

The mission of LinkedIn is to connect the world’s professionals to enable them to be more productive and successful. To achieve our mission, we make services available through our websites, mobile applications, and developer platforms, to help you, your connections, and millions of other professionals meet, exchange ideas, learn, make deals, find opportunities or employees, work, and make decisions in a network of trusted relationships and groups.


Contact info

1.1

Bad

TrustScore 1 out of 5

4k reviews

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No recent history of asking for reviews

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1.1

All reviews

(3,991)

984 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very destructive platform.

Very destructive platform.

Aside from the fact it has become a dumping ground for the thoughts of all the most navel-gazey, faux-intellectual corporate drones that in a previous generation you'd be spared from ever having to read, LinkedIn is the most depressing platform to use if you're looking for a job. It feeds you the same weeks old postings for jobs that don't even exist over and over again, and gives you repetitive notifications about vacancies you've long since applied & been rejected for. Nothing about the Jobs portion of LinkedIn seems made for anything other than superficial engagement statistics - it certainly isn't a serious place to go looking for work, and the number of real jobs vs fake ones has to be something like 1:3.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

We pay for LinkedIn Recruiter

We pay for LinkedIn Recruiter, yet for the past month, LinkedIn and Recruiter pages have routinely taken 5–10 minutes to load or failed to load entirely. This is disrupting candidate sourcing and outreach.

My attempts to get help through LinkedIn’s automated support have not resolved the issue, and I have been unable to reach a human representative who can take ownership.

A paid business service should provide reliable access and a clear way to reach someone when it stops working. I am requesting direct contact from a support manager, a technical investigation, and a clear resolution timeline.

4 November 2026
Unprompted review
Rated 1 out of 5 stars

LinkedIn wrongfully refused my $645 refund

A few days ago, I signed up for LinkedIn's one-month free trial of Premium Career. A few minutes later, I was prompted to upgrade to Premium Business. I understood this to be an upgrade within my existing free trial. Instead, upgrading terminated my free trial and immediately triggered a CA$645 annual subscription charge.

As soon as I realized what had happened, I cancelled the subscription within minutes and contacted LinkedIn to request a refund.

LinkedIn has refused, on the grounds that I used their premium features (Profile Suggestions and Who Viewed My Profile), which I know for a fact were only accessed during my free trial, before the annual charge was generated. Despite repeatedly explaining this and requesting an escalation, they've continued to reiterate their refund policy and deny my request.

To be clear, I know and have read their policy. Under their refund policy, you can request a refund within 7 days of being charged, provided you haven't used Premium features during that period.

What I'm disputing is LinkedIn's characterization of my Premium feature usage as grounds for denying the refund. Both Profile Suggestions and Who Viewed My Profile are features which can be accessed under the Premium Career monthly trial. They haven't been able to provide any proof or timestamps showing that I actually used those features AFTER being charged.

This is an extremely frustrating and ridiculous situation. I may be left no option but to contact my bank.

2 November 2026
Unprompted review
Rated 1 out of 5 stars

!!!LinkedIn, absolutely disgusting, lawbreaking incompetent are putting it politely!!!

LinkedIn use to be a good platform, now they constantly chase you for upgrading to premium. Sometime ago my mobile telephone was damaged beyond repair, I also suspected that somebody had attempted to access personal details on the phone while it was being repaired, as a security decision and as I was to not upgrade anyhow I got a new iPhone and for security purposes also changed mobile number. They ask you to then verify yourself using their app, the video/self upload is easy enough but then they ask you to scan your ID, I have tried this on two different devices and it does not work. Sadly your then forced to have to go and find a notary to sign the documents, I have sent these off now four times and I am now finally talking to a human being and not a AI. This is typical California mentality, if they put down the joint they are smoking and actually took care of their customers then that would be a start. One of their team suggested an upgrade for the sake of making it easier to get back online, so what they do is keep your profile active or you can’t access it, so basically they are blackmailing you for money. This is illegal, unless I have full access to the account shortly we we are launching for that I am launching a legal campaign against them And as I also have several connections in the media I will extend them the same courtesy !!! 🤬🤬😤💰🔥

Think on your sins LinkedIn! I do hope they are reading this however take a look on our platform such as Facebook, X, Reddit, and all the negative reviews, they don’t provide a email address to contact them or a telephone number but they say if you use a paid subscription, you can use the online chat/messaging facility. Absolutely disgusting.🤮

Rob weaver @ sky ferry
User: Hgfcpilot (yahoo UK email)

1 November 2026
Unprompted review
Rated 1 out of 5 stars

Why is LinkedIn still the place we all…

Why is LinkedIn still the place we all have to be?

I’ve been asking myself this a lot lately. Honestly, I can’t think of one part of the experience that hasn’t let me down.

Start with customer service, because there basically isn’t any. I’ve sent support requests that just vanished. No reply, no ticket number, nothing. For a site that keeps telling us it’s essential to our careers, that’s hard to believe.

It also feels like LinkedIn has stopped trying. There’s no serious competitor, and it shows. Obvious problems hang around for ages, and I’ve never had the sense that anyone there cares much what users think. Why would they? Where else are we going to go?

Then there’s Premium. They push it hard, and once you’ve signed up, the attention seems to move to keeping you paying every month rather than helping you. If you don’t pay, search results get blurred and features get cut back, and that feels designed to wear you down until you give in. It’s hard not to see a familiar Microsoft pattern here: buy something people rely on, then slowly make it worse for anyone who isn’t paying.

What frustrates me most is that LinkedIn’s grip on the market means nobody has to do better. They can coast, and we put up with it. I’m glad to see a few alternatives starting to appear that seem more interested in being useful than in upselling.

Professional networking shouldn’t feel like this.

30 October 2026
Unprompted review
Rated 1 out of 5 stars

Linkedin is a piece of shit

Honestly, LinkedIn Premium has become a complete disappointment, and I genuinely regret paying for it.

I pay around $550–$600 annually for Premium, yet the lead generation system is getting worse instead of better. Earlier, I used to receive 32 leads within 24 hours (8 leads, four times a day). Now, I barely receive 16 leads in 24 hours (8 leads, just twice a day). On top of that, delivery times keep changing, and sometimes leads arrive as much as 6 hours late.

And the quality? Absolutely terrible. Almost all 16 leads are irrelevant, mostly coming from India and other markets that don't align with my target client base. Despite receiving these leads, I haven't managed to convert even a single one into a client. What's the point of paying $550–$600 annually if the leads are neither relevant nor capable of generating business?

The customer support experience is equally frustrating. Even when you finally get connected to a real person, they seem more interested in ending the conversation as quickly as possible than actually understanding the issue. One representative redirects you to another department, and the next barely listens before trying to close the chat.

For a platform charging hundreds of dollars annually, this level of service is simply unacceptable.

LinkedIn needs to seriously review its Premium services, lead generation system, lead quality, and customer support. Paying customers deserve reliability and actual value, not a frustrating experience that makes them regret their subscription.

At this point, I genuinely cannot recommend LinkedIn Premium to anyone. It's simply not worth the money.

8 October 2026
Unprompted review
Rated 1 out of 5 stars

I'm a journalist and LinkedIn promotes…

I'm a journalist and LinkedIn promotes a Premium account, to support journalism. But after you fill in a questionnaire and apply, you hear nothing back. It's been months and months and I've tried reaching them about it, but no response whatsoever. It is honestly starting to feel like just a scam.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing Customer Support and Refund Policy

My experience with LinkedIn has been extremely disappointing. I was charged CAD $153.28 for a Sales Navigator subscription, canceled within three days, and requested a refund within the stated seven-day refund period.

LinkedIn denied my refund, claiming I had used Premium features. Despite contacting support multiple times, I was never given a clear explanation of which features were supposedly used or when. Instead, I kept receiving the same generic response, with no meaningful answers to my questions.

The issue isn’t simply that my refund was denied. It’s that LinkedIn expects customers to accept a decision without providing a specific explanation for it. For a company of this size, I expected much better transparency and customer service.

CAD $153.28 is a significant amount of money, and this experience has seriously damaged my trust in LinkedIn. I’d strongly recommend reviewing the subscription and refund terms carefully before signing up for any paid plan.

A company should be able to explain why it is denying a refund instead of repeatedly sending the same copy-and-paste response.

26 October 2026
Unprompted review
Rated 1 out of 5 stars

**My Disappointing Experience with…

**My Disappointing Experience with LinkedIn**

I am extremely disappointed with LinkedIn's account restriction and appeal process. My account was restricted, and after submitting an appeal, I received an email stating that my appeal had been rejected. However, the account status continued to show “Temporarily restricted — please wait.”

I understand that platforms must enforce their policies, but users deserve clear explanations, transparent decisions, and a fair opportunity to resolve account issues. The lack of clarity in my case has been frustrating and has affected my ability to use the platform.

I request LinkedIn to review my case again and provide a clear explanation of the restriction.

I hope LinkedIn improves its customer support and account recovery process.

#LinkedIn #LinkedInSupport #CustomerExperience #AccountRestricted

28 October 2026
Unprompted review
Rated 1 out of 5 stars

Forced to download an app to verify ID…

Forced to download an app to verify ID so they can scam download numbers, then the login pops up 1000000 times trying to auto log into random gmail accounts, have to counter 100000000 popups and reloads to login to an app so they can fake download numbers. Epstein class behaviour.

Hopefully some kid in their moms basement vibecodes a new site in half an hour. Pathetic cretins.

27 October 2026
Unprompted review
Rated 1 out of 5 stars

LinkedIN is a scam

LinkedIN is a scam. It wants you to upgrade to Premium and then it charges you a fortune even though you don't want it. Most of the job listings are bullsh** and have already been filled. STAY AWAY!

27 October 2026
Unprompted review
Rated 1 out of 5 stars

Dangerous Trash - Close your Accounts

Linkedin is absolute trash. I just discovered that this company has an erroneous telephone number printing to my profile. Probably a phone number from a criminal that hacked into their system and inserted it into my profile. There is no way to remove the telephone number and when we contacted them about this incredibly dangerous and serious matter, the morons working for their customer service that are probably just AI bots did nothing and kept stating that there was no telephone number linked to the account. It is printing onto the profile and we sent them screen shots and print outs and they simply ignore it and closed the ticket. We will close our account. These firms need to be shut down. They are run by bots and stealing data from the users, exposing them to criminals, and dangerous and incompetent firms with no accountability. META is being fined 1.4 trillion dollars by the attorney generals in the United States for child endangerment. All of these tech firms need to be sued by the attorney generals. They lie, they cheat, they steal and endanger humanity.

26 October 2026
Unprompted review
Rated 1 out of 5 stars

Customer support is nearly impossible to reach

I'm a LinkedIn Premium member, and I've been paying for it for quite some time — $589 for the premium subscription. Part of what I'm paying for is supposed to be access to real help when I need it. When I needed help with a billing issue and wanted to cancel, I found out there is no customer service phone number at all — support is chat-only, and the chat kept sending me in circles without getting me to a person who could actually help. I was told someone would call me, but the call never came through. I even went in and changed my phone settings to make sure unknown calls could ring through, and still nothing. I have a video of the endless loop of non-help. For a company this size, charging premium prices, customers should be able to reach a human being.

25 October 2026
Unprompted review
Rated 1 out of 5 stars

Impossible to create an account

Impossible to create an account, having to verify hundreds of different images as a security check. Also have to upload ID which LinkedIn then refuses to accept.
Constant error messages/ try again -something went wrong. Then it states an account already exists with my email address , sign in. Can’t sign in as it then says incorrect credentials use another email address as this one is already in use. Don’t think so as I’ve never had a LinkedIn account before and it’s the only email address I have.
Bloody ridiculous.

25 October 2026
Unprompted review
Rated 1 out of 5 stars

Account restricted and support is…

Account restricted and support is completely unresponsive (Case # 260923-008410)

My account was unfairly restricted, and I cannot get any help from LinkedIn support. The verification forms crash, and the support team completely ignores my requests or leaves them unresolved.

I am locked out of my profile with no proper explanation or human assistance.

Ticket / Case ID: 260923-008410

Please review my case and restore my account.

25 September 2026
Unprompted review
Rated 1 out of 5 stars

Outdated filters/ Premium is not worth it

The current job search functionality on LinkedIn feels outdated and heavily cluttered with social feed content, similar to Facebook. The filtering system requires a major overhaul. Currently, it is impossible to filter job postings by a specific language. Additionally, the "recent jobs" algorithm is highly repetitive; even when using the "past 24 hours" option, daily users are constantly shown the same duplicated listings. Adding much tighter time filters such as "posted within the last 2 hours" or "last 12 hours", would greatly benefit active job seekers who monitor the platform daily. Given these limitations, the Premium subscription does not offer enough value to justify the cost.

21 October 2026
Unprompted review

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