SU

Suzie

United Kingdom

Reviews

Review of ao.com

Review of Pharmacy2U Ltd

Review of British Gas


Rated 1 out of 5 stars

Really disappointing on line Customer Services

Really disappointing. Got an automatic notified about a refund. Contacted customer support (on line) to say I didn’t want a refund because I’m expecting a high quarter due to elderly pets. They confirmed they would cancel the refund. Guess what? You’ve got it refund arrived in my account!! Beyond fuming!😡

21 January 2026

Reply from British Gas

Hello Suzie, this is very disappointing to read. I’m really sorry for the poor experience you’ve had.

Please let me know if there’s anything I can do to help put this right. We're unable to respond via X at the moment but we are still available on Facebook. Please send us a private message on Facebook using https://www.facebook.com/messages/t/100465485648.
My team and I will then start looking into this for you immediately. Thanks, Natasha

Review of webuyanycar

Review of petnap.co.uk


Rated 5 out of 5 stars

Whelping box - Labradors

I have used Petnap for years now with my breeding girls. The disposable whelping boxes are just the best. The box that they come in I tend to use as a lid so the box becomes a cave. No chance of cross contimination - perfect. I do struggle sometimes to get the bars into place but thats me no the design. Always delivered promptly and packaged well. No complaints here.

24 January 2025

Reply from petnap.co.uk

Thank you

Review of NarpsUK Ltd


Rated 5 out of 5 stars

Setting up dog walking/boarding business

When I set up my dog walking business in September 2017 I found the software package and the forms an absolute asset. Although I was a lawyer I wouldn’t know where to have started or even thought of some of the forms.

I still use these forms for any nee customers.

Also the assistance I received in getting the logos for my van - so helpful.

9 June 2023
Unprompted review

Review of Omaze

Review of DPD UK

Review of Moonpig.com


Rated 1 out of 5 stars

Still waiting for delivery 9 days…

Still waiting for delivery 9 days later!! It’s tracked so can’t blame the Post Office

24 November 2022

Reply from Moonpig.com

Thank you for leaving a review and making us aware of this. If you could contact us via our live chat or email us at help@moonpig.com we will happily look into this for you.

Review of petnap.co.uk

Review of Evri


Rated 5 out of 5 stars

.new enquiry

Excellent service that I will definitely use in the near future

27 April 2020
Unprompted review

Review of Eflorist


Rated 1 out of 5 stars

Very poor

Very poor. Ordered for flowers the next day only then after had relaxed knowing that I didnt have to stress over a forgotten birthday was told ah sorry cant do it until tomorrow. yes they did offer to throw in a vase but that was NOT the point. If you cant deliver the same day dont say you can!

7 August 2017
Unprompted review

Reply from Eflorist

Dear Suzie

Thank you for your feedback. We're sorry to learn of the disappointment you have experienced in sending flowers.

We are sorry that we were unable to deliver your order on such an important occasion. Our team works closely alongside our network of florists to ensure deliveries are made on the dates requested. Unfortunately, after exhausting every option available to us, we regret that delivery was not possible on this occasion.

Our Customer Services contacted yourself with an apology and offered alternative delivery arrangements which were declined and a refund has been processed.

Sincere apologies for the disappointment.

Regards
eFlorist