DP

Donald Paterson

United Kingdom

Reviews

Review of Ecosse Roof & Building Cleaning

Review of cottages.com


Rated 5 out of 5 stars

Cottage looks lovely with a great view

Difficult choice - to go high and get a nice outlook or stay low by the shore for nice walks. Opted to go high for the view. Now all we need is good weather. I wasn't sure about access but it is right beside the main road.

18 January 2026

Reply from cottages.com

Hi Donald, thank you for sharing your review. We completely understand your concern regarding the property location, especially when it comes to mobility considerations, as this is an important factor for many of our guests. Please note that you can find the full holiday address within the confirmation documents that were emailed to you at the time of booking, which should help you plan your journey and stay more comfortably. Additionally, during the booking process, there is a dedicated section where you can indicate if anyone in your party has mobility difficulties, so we can better assist you in finding suitable accommodations.
Your feedback is very important to us and we will certainly pass this along to the relevant teams for their review and to help us improve.
Regards, Fiona
cottages.com

Review of DHL Express UK


Rated 5 out of 5 stars

Incredible organisation

Incredible organisation.
Order placed on Sunday evening. Package collected in Warsaw. Transported to hub in Leipzig, then to Edinburgh. Delivered on Tuesday afternoon.

2 December 2025
Unprompted review

Review of Master of Malt

Review of The AA Insurance


Rated 5 out of 5 stars

AA insurance saved me £700

Renewal notice from previous insurer came in. Premium had increased from £482 to £1210. Paint had been scuffed eight months earlier by a careless driver when the car was unattended in a car park. No dent, just paint. Driver didn't admit responsibility. AA quoted £500 to renew with similar cover.

6 June 2025
Unprompted review

Review of Blackcircles.com


Rated 5 out of 5 stars

Friendly garage

The garage is a five minute walk from home. I dropped the car off half an hour early at 9:30 and it was ready before 11:00. Friendly professional service.

27 May 2025

Review of Dealmonday


Rated 3 out of 5 stars

Package lost in hub?

Order placed for grandchildren's Christmas presents on Saturday 16th November. Chose economy delivery. Delivery supposed to be 4 - 6 days. Order processed Monday 18th. Waiting pickup on 20th. Collected 25th. 26th, in transit to the hub. 27th. Apparently got lost in the hub - it made no progress in the next three weeks. Probably courier's fault, not Dealmonday.
Cancelled the order. Received an apology and a prompt refund.

10 December 2024
Unprompted review

Reply from Dealmonday

Dear Customer,

We sincerely apologize for the delay in delivering your order. We understand how important it is to receive your items on time, especially for special occasions like Christmas. Unfortunately, due to the peak season, we have been experiencing delays in the shipping process, which has impacted your delivery.

According to our records, the refund for your order has already been issued. If you have not received it yet, please reach out to our customer service team, and we will assist you promptly to resolve this issue.

Once again, we truly apologize for the inconvenience this has caused and appreciate your patience as we work to improve our services during this busy period.

Best regards,
Dealmonday

Review of Privilege


Rated 5 out of 5 stars

Automatic renewal

Renewal documents arrived well in advance of renewal date. New documents arrived on renewal date and direct debit taken. All automatic, no hassle.

25 November 2024

Reply from Privilege

Thanks for the five-star review. John

Review of Ecosse Roof & Building Cleaning

Review of Winandoffice.com

Review of Edinburgh Airport Official Parking


Rated 5 out of 5 stars

Christmas getaway

We parked with FastPark on 21st December, a very busy day with 400 cars expected. There was welcome assistance at the photo booth and at reception. Two minutes from drop-off to the terminal. On return, the car was parked close to the terminal and we had no trouble getting our key back.

21 December 2023
Unprompted review

Review of Jaques of London


Rated 5 out of 5 stars

First Chess Set

Bought as a present for my grand-daughter, age nearly 8. She is enjoying learning the basics of Draughts, then we will move on to Chess and Cribbage when she is a wee bit older. It's great to spend time with her doing that instead of watching TV. Great value for money.

10 July 2023

Reply from Jaques of London

Dear Donald,

Thank you for your wonderful review. We are so pleased that you are delighted with your order.

Your Customer Services Team, Jaques of London

Review of DM Hall Surveyors


Rated 5 out of 5 stars

Prompt, Friendly and Efficient Service

All went very smoothly from booking the surveyor's appointment to receipt of the report. A copy was sent by email in advance of the printed copy by post.

28 April 2022

Reply from DM Hall Surveyors

Dear Donald,

Thank for for taking the time to leave a 5* review for the team in Falkirk. We really appreciate this feedback.

Best regards,
DM Hall Chartered Surveyors

Review of Jaques of London


Rated 5 out of 5 stars

Excellent value for money

November is a good time to buy outdoor games equipment at a discounted price. The six-player croquet set will make a good Christmas present for my son and his family, even if they have to wait a few months before they can use it.

15 November 2019
Unprompted review

Reply from Jaques of London

Dear Donald,
Thank you for your recent order.
We are delighted you are happy with the 6 Player Croquet Set you have purchased and are sure your Son and family will be thrilled with your lovely gift.
Take time, Have moments, Make memories.
Kind regards
Tracy Bateson
Customer Services Manager

Review of Sitebox Ltd

Review of OVO


Rated 5 out of 5 stars

Nine years with Ovo and counting...

I have been with Ovo since January 2010 and have not been tempted to change supplier. I have very recently signed up with Ovo for another two years

For me, two things stand out about Ovo. Firstly, their invoices are very clear and easy to understand. Secondly, they pay up to 5% interest on credit balances up to £1000.

11 September 2019
Unprompted review