cottages.com Reviews 

Easy to book, straight forward to use. Will know more after the holiday break

The first time I have used Cottages.com for booking a break, great website and well laid out, however I had problems login into my account on the App, so I contacted them and all sorted in 5 Minutes
Highly recommended

Steve Watson

Have cottages.com twice now tje staff are very helpfull and very polite i would recommard them to friends & family

Excellent from the booking to arriving at the accommodation.

Quick and efficient way to book a getaway.

So far so good

Polite and helpful. Imformative

From searching to booking accommodation everything was first class.

Straight forward to navigate round website and confirmation of booking within minutes

Have used cottage’s 4you over the last few years and found them very helpful and informative would recommend them to anyone

The easy of booking and the information provided on the website for the lodge couldn't have been any better. As a pensioner it was very pleasant to find an owner that allowed me to have a pet with me on my holiday.

Booking was very easy Email follow up in seconds Very pleasing

Always a good service .. have booked with you several times

It’s a lovely place,but when trying to get
Sleep? With 2 spotlights in the face as you need the bedroom open?

They did not address the out of date photos of the cottage which were years out of date , we did phone them on the sunday but did not get much help we had 3 days of how the holiday was wasted . They did give me 92 pounds back we had to say yes to this because they said it was their final and only offer.I felt let down by the owners and cottage. com .When you book a holiday you go by the photos on the website the company should make sure they are up to date .I will never trust a photo on their site again .

This is the letter i sent to cottages.com
When we entered the cottage it smelt it needed to have a good deep clean . I do understand that it is a holiday cottage but we paid a lot of money for the week. It should be clean and have good decor. The bathroom was the worst mould, dirty toilet broken seat. When I went to have a shower the next day the water was cold. We tried to follow the instructions the owner had left but still could not get it to work.i phone the owner and they were very rude and said it was self explanatory and should be able to do it. When i said about the cleanliness they said it was spotless and no one else had complained before and the people before us said it was a great cottage.The owner said that they could not do anything till monday as it cost a lot money to send someone out .so i email the cottage company that we booked from to complain. The owner phoned a lady that owns a cottage near us to see if she could help. It was late in the afternoon .When she came around she did have trouble finding what to do but did sort it out in the end so instructions were not right. If you do not boost every day you get no hot water. We have had 2 days of the holiday ruined. The owner said that the cleaning company was coming on Monday to look at it, which they did at 2 o'clock so another day spoiled waiting. The girls were very nice and could see the problem we had got and needed a deep clean. They have brought up the problems with the owner several times but nothing has been done .I told them we had cleaned some of it so we did not want them just to do a normal clean. It would not make a difference to the problems. So this is not all down to the cleaning company and the owner should take some of the responsibility for the cottage. We did everything right but all we have got is rudeness and no real help from anyone so had no course but to stay and see the week out. I booked this holiday by seeing the photo on the website and these are old photos and not true to how the cottage is now .I have taken photos and video for proof.

Always good offers and lots of choice of properties for just two people

Everything is so easy

Helpful web site , easy to use , easy and quick to book

Listened to what i wanted