Edinburgh Airport Official Parking Reviews 20,931

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the convenient location, highlighting its proximity to the terminal. Consumers also appreciate the helpful and friendly staff, who are always ready to assist with any questions or concerns. The user experience is generally described as easy and straightforward, making the entire parking process hassle-free. People find the service to be efficient and reliable, ensuring a smooth start and end to their travels. While the booking process receives mixed feedback, with some finding it simple and affordable, others express concerns about potential issues. Despite this, the positive aspects of the location, staff, service, and overall user experience appear to outweigh any concerns regarding the booking process for most consumers.

Based on these reviews

Rated 4 out of 5 stars

Great parking facility, although always seems to be very full on lower floors. Easy access to the fast rack from the car park, although not if you have baggage to check in. Problem with the system,... See more

Rated 4 out of 5 stars

Booking was easy, drop off was straightforward and collection on return was fast and simple. But, on returning to my car, I found almost every aspect of the driving position had been changed. Then I... See more

Rated 4 out of 5 stars

Easy arrival and helpful staff. Quick process to park and drop keys and equally quick to access key at the end of the holiday. One negative is that we were asked to pay the drop off parking fee when w... See more

Rated 4 out of 5 stars

Parking was easy to find, parking lot was busy when we arrived and it was tricky to find a space - more so as many cars were parked over lines making the spaces beside them not accessible especially f... See more

Rated 3 out of 5 stars

System did not recognise my booking entering or leaving car park, ( apparently a software issue). Car park was almost full, no doubt due to the school holidays this past week. However, never had t... See more

Rated 5 out of 5 stars

We arrived back 2 hours late from Toulouse in the early hours of Friday 24th October. I had added on one and a half hours on our original paid booking to cater for delays, however we were 2 hours... See more

Rated 3 out of 5 stars

Through no fault of our own, our return flight from Berlin was not allowed to take off just before midnight. We were forced to spend an extra night near the airport, returning the following afternoon... See more

Rated 3 out of 5 stars

Happy enough with booking, however when I returned to my car one of the headlight washer caps was missing! Can only assume it had been purposely stolen. Upon closer inspection it was clear that there... See more

Rated 5 out of 5 stars

The whole procedure was very clear cut and was as outlined within the instructions available online. Drove the car to the photo bay. Directed to a parking spot and approached the key drop off where if... See more

Rated 3 out of 5 stars

Could not find the car park, no postcode given on booking receipt, no road address, so many car parks around the airport. Finally found it but after a stressful time. Make it easier with a postcod... See more

Rated 3 out of 5 stars

The multistorey parking was easy to find and it was quite easy to find a space. Getting into the airport from the car park was confusing though - it needs clearer directions to the check-in area if... See more

Rated 3 out of 5 stars

Plenty of help on arrival but on departure nobody about to help for I had difficulty scanning my token to retrieve my keys and it was clear I was to collect my car. In the the car park I meet a worke... See more

Rated 5 out of 5 stars

Excellent service. Picked fast park as flight coming home was 2.20am and wife uses walking stick. So easy and straight forward parking, and the bonus of being the closes to terminal building. On the r... See more

Rated 5 out of 5 stars

Book early to get a discount otherwise prices go up if booked nearer to the time of travel, cost us only £50 to park for 5 days. Shuttle bus arrived promplty on departure to and from airport. The car... See more

Rated 5 out of 5 stars

Easy and straightforward, I was apprehensive about returning and finding car after collecting key but I needn’t have worried. Staff in car park on collection were so caring asking me if I needed help... See more

Rated 3 out of 5 stars

Fastpark is a great experience but .... please rely on people not machines. Getting out was a hassle. The ticket wouldn't open 'the box' for me. I eventually needed a person to assist.... See more

Rated 5 out of 5 stars

It's the ease of arriving early morning and knowing that parking is secured and not having to wait on a bus. Yes it's more expensive than other alternatives but being able to walk out from the last... See more

Rated 3 out of 5 stars

Parking was fine and access to priority security was good. Bit disappointed to try to get out and find they wanted £200 for a two and a half day stay. I’d booked and paid in advance. Had to wait for a... See more

Rated 5 out of 5 stars

The car number recognition worked properly this time. It was easy to find a space in the multi-storey park. I do wish it was possible to collect a luggage trolley as I use the multi storey because my... See more

Rated 5 out of 5 stars

Fastrack through the search was a bonus. However, on my return I had a flat battery and the Parking Staff were extremely helpful, supplying a jump from their battery booster. Will DEFINITELY use this... See more

Rated 4 out of 5 stars

I travel often and usually use this parking because it’s convenient and right outside the airport. Overall, it’s great easy access and good location. However, it’s really difficult to contact anyo... See more

Rated 3 out of 5 stars

Really need to improve signs showing where your car is parked in plane parking. A number of lanes have the number 5 on them instead of each one having an individual number, making it difficult to find... See more

Rated 5 out of 5 stars

Booking parking online was straightforward and affordable. I accidentally parked in the wrong carpark and thought I maybe charged at the exit. The staff understood that it was a genuine mistake when I... See more

Rated 5 out of 5 stars

Expensive but well worth the money, especially if there are more than one of you travelling. Seamless and slick process, right outside the airport front door. Will use again.

Rated 5 out of 5 stars

Very straight forward, easy to find the parking lane then dropped off the keys in the fast park building quick no hassle, near the airport, on collection scan your ticket then box's lights up and ope... See more

Rated 3 out of 5 stars

Approached the airport early morning and in the dark. The signage off the roundabout to multi storey was really poor and I missed it. Ended up having to go via the drop off as there was no way of a... See more

Rated 5 out of 5 stars

Great experience but not enough disabled spaces had to get dropped off and wait till hubby parked the car would help to be able to book a disabled space for later flights.

Rated 5 out of 5 stars

Fast, efficient service and plenty of very helpful staff to assist if you have problems. So easy to find parking and made this a very pleasant experience. Will always use this parking in future.

Rated 5 out of 5 stars

Every time we use fastpark it goes without any problems and now with the express check in it makes it so much quicker. Just use the QR code get the key tag and place your key in the box and your away.... See more

Rated 5 out of 5 stars

Very quick and efficient, dropped the car off at the terminal and collected at the same place. I paid only a little extra over the places with a shuttle bus.,but you do need to trust them with your ca... See more

Rated 5 out of 5 stars

Again we cannot fault the organisation at Fast Park. From the moment we arrived until we picked the keys up all the staff we met were very helpful and polite. We have used Fast Park many times and ha... See more

Rated 5 out of 5 stars

I’ve used this parking service previously and always found it to be both convenient and very helpful. On my last visit to Fast Park I had no issues whatsoever, however, upon our return my son was i... See more

Rated 5 out of 5 stars

Super easy parking, with lots of parking spaces available. The bus arrived promptly and the journey to the airport was about 10 minutes by bus. The only disadvantage is that there are only 2 bus stops... See more

Rated 4 out of 5 stars

Nice and easy to park your car here . Friendly staff help with everything. Only problem I had was when I picked the car key back, and the ticket says , the car is on j 22 location, which wasn't there... See more

Rated 5 out of 5 stars

Fast Park - well signposted for easily locating at the airport! Very cheery staff even at a very early hour! Great service and wouldn’t use any other airport car park!!!

Rated 5 out of 5 stars

Car park was well sign posted, car was safe out of the way and the shuttle bus took two minutes to the airport and on return only waited five minutes at the pickup and again two minutes back to the ca... See more

Rated 4 out of 5 stars

Access and proximity to the terminal building are great. Cost is competitive if booked in advance. NPR system does not work & hasn't on my previous 4 visits! Which results in having to get assistance... See more

Rated 5 out of 5 stars

Straightforward, easy and very convenient. Booking was simple, after parking it was a short walk across the bridge and straight into fast track security. Would recommend

Rated 5 out of 5 stars

Relatively easy option to park close to the terminal. Efficient system with help on hand if required. But why no trolley parks?

Rated 4 out of 5 stars

As always, the terminal parking is excellent. No issues with parking at all. The only fault to report was the lifts at the car park not working properly.

Rated 5 out of 5 stars

Very easy to book and then change my car registration last minute, pleasant and help full staff at drop off, and easy on collection for car ..

Rated 5 out of 5 stars

This was great, stress free. I used the offer of 1hr Free Parking for Twilight Bag Drop. This saved us having to get up very early in the morning to travel down . Instead we stayed in one of the hotel... See more

Rated 5 out of 5 stars

First time using airport parking, wasn’t sure what to expect but was so surprised at how easy it was, will definitely be using again

Rated 5 out of 5 stars

Easy to find car park. Great price for stay. Regular buses and just 5 mins walk to departures. Good service all round. Will use again. Bus drivers always friendly and helpful.

Rated 5 out of 5 stars

Perfectly sited for the terminal and easy to get in and out - not the cheapest option but you get what you pay for… No waiting 20 minutes for a shuttle bus - in the car and engine running 4 minutes af... See more

Rated 3 out of 5 stars

Parking is good, prices are now extortionate! Won't be using again. Glasgow is cheaper for same parking. Cheaper to get a taxi!

Rated 5 out of 5 stars

Convenient to have car on airport site. Booked in advance and had a discount code so all-in-all value for money.

Rated 5 out of 5 stars

This is the second consecutive time I’ve used this car park and I will continue to use it as parking is beside the terminal, it’s quick and effective. Pick up is straightforward. Exit markings on t... See more

Rated 5 out of 5 stars

Easy to locate and use facility. Parking was good size and under cover. Car feels safe for the time you are away. Good sized spaces and great location to airport walking distance. Easy to get back out... See more

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Company details

  1. Car park
  2. Airline

Written by the company

Edinburgh Airport is where Scotland meets the world. Official Edinburgh Airport website - live flights & times, arrivals & departures, news & advice, and parking at Edinburgh Airport.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

21K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 4 out of 5 stars

Not as child friendly as would have liked

I wish Edinburgh airport were more considerate of parents with young children who need strollers on flights landing in Edinburgh. Trying to get through border control with toddlers and bags and a car seat was a nightmare.

29 October 2025
Unprompted review
Rated 2 out of 5 stars

The entry system and leaving of the…

The entry system and leaving of the airport is straightforward.

General the multi-storey car park is filthy. Food and wrapping paper everywhere!

Middle lift doesn’t work if you want to go to 1st floor / has been like this for some months now.

Right hand lift was out of service / poor experience overall.

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Well sign posted

Well sign posted. Help available on hand
Directed straight to lane
Help to use machine if stuck
Car right outside to pick up on way back

Well worth the money makes travelling easier

28 October 2025
Unprompted review
Rated 4 out of 5 stars

Good service, too much tampering.

It was very organised and convenient. A little thing I would say is my car settings were modified with quite a bit. My seat was really adjusted, temperature settings off etc... I would just not want my settings to be tampered with too much next time.

26 October 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy

Checked in on line the day before.

Drove up, parked the car in a line. Scanned QR code, dropped the key and took the receipt.

14 days later returned, scanned receipt, key pops out of box with the note of parking bay no. Collected car and exited automatically!!

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book

Easy to book, short fairly flat walk of about 3-4 minutes to terminal building right at the fast track entrance and as camera recognition used received ticket on entry but was not required at exit, barrier opened as I approached.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing……so easy with help at hand if needed

First time user needing assistance too so was very nervous about the whole thing. Need not have worried as the assistance helped me get my key out of the little locker and couldn’t believe it when walking out of the door, my car was THERE! Help on hand on arrival too to help old people like me who didn’t have a clue! Am recommending to all my friends

27 October 2025
Unprompted review
Rated 4 out of 5 stars

Plane parking - the good and not so good

We arrived in the early morning in the dark and quickly found a car park space. The shuttle bus arrived and picked us up. All very easy. we had used twilight luggage check in so only had cabin bags.
On return, easy pick up by the shuttle bus. However when at the car park we asked to be let off the bus near the entrance which the driver did. He did point out that there were only TWO actual get off / on places which we had not seen in the dark. Both would have been quite a long walk (with bags and bike boxes!). There are at least a couple more off / on places needed.
We will however use the Plane parking again and try to park near the off / on places.

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use, helpful staff

The ease of parking and the knowledge that the car would be very near and easy to access on our return.
As I hadn’t used the service before I was slightly nervous but should not have worried as there were very helpful people there to advise. Next time I use the service I will ask if it’s possible to have the car left nearer the entrance due to walking issues.

27 October 2025
Unprompted review
Rated 4 out of 5 stars

Nearly 5 star

Would have been a 5 star had I not been prompted, on trying to exit the carpark, that an outstanding balance of over £200 was owed.
Granted the flight was delayed but time had been made up during the flight and there is a period of grace either side of your booking times to allow for this.
However, I did use the intercom to explain and the barrier was promptly lifted to allow me to leave.
My concern is for others who may panic and pay or not have the money to pay not realising there is an intercom to get assistance.
Also, a steep charge for the amount of time overstayed!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Easy and stress free

Easy and stress free - exactly what you want and need for a holiday/travel.
Great concept and will definitely use the service again. Also will recommend to family and friends.

18 October 2025
Unprompted review

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