Reply from EE
Hi John :D
We're so pleased to hear that the issue was handled swiftly and efficiently for you. We truly appreciate your positive feedback!
You know where we are if you need anything else in the future.
Take care - Matty.
JO
John
United Kingdom
Reviews
Review of EE
Review of Lease Car
Took our new car lease through Central…
Took our new car lease through Central cars and top salesman Jim Dean who guided me seamlessly through what potentially can be a stressful process
Hopefully I Will be returning to Central Leasing again in 2 years when current lease expires
5 August 2026
Unprompted review
Review of Lease Car
Excellent service approachable and
Excellent service approachable and
Always easy to access the right person whatever the query
5 August 2026
Review of EE
An unbelievably bad service only…
An unbelievably bad service only interested in increasing contract sales, no other explanation can justify the pathetically poor service I have had recently
18 February 2026
Reply from EE
Hi John,
Thanks for taking the time to leave a review.
We’re sorry to hear about your experience and appreciate you letting us know.
We’re looking into this and will be in touch.
Thanks- Georgia
Review of British Gas
Engineer was thorough helpful and…
Engineer was thorough helpful and knowledgeable
10 November 2025
Unprompted review
Reply from British Gas
Hi, good feedback is always amazing to read. Thank you for taking the time out of your day to write this.
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, X (previously known as Twitter) or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Thank you- Jamie
Review of OnBuy.com
OnBuy Makes the whole process so simple…
OnBuy Makes the whole process so simple and easy
8 November 2025
Reply from OnBuy.com
John
Thank you for your kind review. We are delighted the purchasing experience felt straightforward and effortless. We appreciate you choosing OnBuy.
Have a great day!
OnBuy Trustpilot Team
Review of Brittany Ferries
Michael was extremely helpful with…
Michael was extremely helpful with amendments That I couldn't make online
19 October 2025
Review of Rathbones
Rathbones were recommended to me by a …
Rathbones were recommended to me by a trusted colleague. I had previously entrusted my pension investments to a competitor company but was ready to change direction and I’m so glad I made the change to Rathbones.
An introduction meeting in Edinburgh was set up where I met my Rathbones Investment Manager Stephen Hunter. At this time I was impressed by the professionalism and financial integrity displayed. This made it an easy decision to switch the management of my funds to Rathbones.
Rathbones provide regular and detailed financial updates to ensure you are well informed at all times.
What I really appreciate is the ease of communication and personable nature that is displayed by Stephen and his colleagues at Rathbones. Their financial skills and management convince me that I have made a wise and hopefully life long commitment to successful financial planning and investment
17 September 2025
Unprompted review
Reply from Rathbones
Dear John,
Thank you for taking the time to outline the positive experience you’ve had with Stephen and the team in Edinburgh. I’m so pleased your decision to move to us has been such a success and to hear that the easy communications and regular updates are well received.
Best wishes,
Angus
Review of EDF
Reply from EDF
Thank you for your great 5* review John! All your lovely comments are greatly appreciated :)
Thanks, Allison
Review of British Gas
Knowledgeable and helpful engineer
5 December 2024
Unprompted review
Reply from British Gas
Hi John, it’s so great to see such an amazing review!
They’re always a pleasure to read & it really is appreciated - Thank you!
If you need any help in future, please don’t hesitate to reach out on our social media platforms: Facebook, Twitter or Instagram. Be sure to mention Trustpilot so we can pick up your query quickly 😊 Tansaim
Review of Victorian Plumbing
Reply from Victorian Plumbing
Hi John
Thank you for your recent Trustpilot review.
We are really happy to hear you feel this way!
I am really glad to see you have had a good experience with us.
Liam @ VP
Review of Brittany Ferries
Really helpful assistant and quick…
Really helpful assistant and quick response on telephone
25 November 2024
Reply from Brittany Ferries
Good afternoon John
Thank you for your 5 star review. We're really pleased to hear that you found our contact centre team member helpful and our response time efficient. We appreciate your kind words.
Best wishes
Simon
Brittany Ferries
Review of Questor Insurance
Simple process to renew with excellent…
Simple process to renew with excellent rates and prices
Have used their claim process in the past and found it to be flawless
17 June 2024
Review of Wise
Review of Zest Car Rental
Wanted a car hire company that…
Wanted a car hire company that delivered from and accepted car back at airport ((had poor experience with shuttle bus car hires) so Zest were brilliant from meeting and greeting and ready to accept returned car at airport all as agreed upfront. I would highly recommend this company as costs are reasonable and car quality was great
13 November 2023
Unprompted review
Reply from Zest Car Rental
Hi John,
Thanks for review, we're pleased to hear you enjoyed your experience with Zest! Feel free to get in touch if you ever need car rental assistance in future.
Thanks again,
Jake
Review of CCL Computers
Absolutely first class services…
Absolutely first class services beginning to end and also best price anywhere
14 August 2023
Review of Volkswagen Financial Services UK
What a brilliant service
What a brilliant service. Spent time making sure all my needs were met and some!
A joy to use this service
10 August 2023
Unprompted review
Reply from Volkswagen Financial Services UK
Thanks for sharing.
Review of Brittany Ferries
Phoning early to save the daybook tickets Plymouth…
Phoning early to book tickets Plymouth to Santander was no use but thank heavens the web site was there to save the day
18 July 2023
Reply from Brittany Ferries
Good morning John
Thank you for your 5 star review of our website.
I'm really sorry you were unable to speak to us by telephone. We did experience extremely heavy call volumes this year when we released our new schedule. I'm glad you were able to make your booking online though. We look forward to welcoming you on board.
Best wishes
Simon
Brittany Ferries
Review of HomeServe UK
Engineer knew exactly what was required…
Engineer knew exactly what was required and fixed the leak professionally in quick time
5 July 2023
Reply from HomeServe UK
It's brilliant to see that we could rectify the error so quickly and you're impressed with our engineers expertise. Thanks for taking the time to leave a amazing review John.
Alex
Here To Help Team
Review of Questor Insurance
Efficient and courteous service
Efficient and courteous service. Great value no quibble on claims and I thoroughly recommend.
1 June 2023