MA

Mat

United Kingdom

Reviews

Review of Recoheat Ltd


Rated 5 out of 5 stars

The Recoheat is great

The Recoheat is great. Does exactly what is promised. It pumps more air than I expected and makes a huge difference to the feel of the house. Our central heating is set to 18degC and comes on half as often.

I still say 5 stars but if there's 1 pick....

The videos by Tortoise and Recoheat oversell the quietness of the pump a bit. It definitely needs to be in another room.

Other than that.....I found it easy to install and I wouldn't be without it. A lot of R n D has gone into it and the price seems pretty reasonable considering that.

24 March 2026

Reply from Recoheat Ltd

So sorry for the slow reply! Thanks very much for the review, and really glad to hear it's working well for you. The pump noise does depend a lot on the acoustics of the room, but absolutely - we certainly advise you to get it out of earshot, and in fact putting it outside gives the added benefit that you're bringing fresh air into the home and using that to drive the heat. Thanks very much again for your support and for taking the time to review.

Review of Shark Clean UK

Review of Curvypower


Rated 1 out of 5 stars

Useless

What's to say? Useless drop ship scam company

13 December 2025
Unprompted review

Review of XDP


Rated 1 out of 5 stars

PLEASE READ - IMPORTANT

PLEASE READ - THIS IS IMPORTANT!

XDP are liars and fraudsters and here's the proof.

I paid extra for next day delivery. The item did not turn up so I contacted the seller who was apologetic but insistent that they sent it on a next day service.

XDP - "it's Economy for 2 - 3 business day"
SELLER - "we sent it out on a next day delivery"

XDP offered to show me proof.

SELLER - "sorry it seems like they changed this to economy as we 100% booked it out as next day"

ME - "XDP just sent me an email confirming you bought an economy delivery NOT next day as I paid for."

XDP - "I have also contacted the depot on your behalf to confirm the delivery. They have advised that this will be scheduled for Friday's delivery."

WHICH IS 5 WORKING DAYS - NOT 2-3 WHICH THEIR ECONOMY PROMISES! EVEN THOUGH I PAID FOR NEXT DAY.

XDP - "I do apologise. Please be advised that we are unable to make any changes without your seller confirmation."

So XDP say the seller paid economy "LIE" they also said ECON was 2-3 days "LIE" it's 5. XDP say they can't change a delivery mandate without permission, also a massive LIE as here's an extract from an email they sent the seller.

[XDP] 703138 Re: ZDBRLY007536
O
(Support)
LS
703138 Re: ZDBRLY007536
To Auto Conversions Reply To Support
Good afternoon Sam,

Thank you for your email. I hope you are well.
upon checking, this has been AUTOMATICALLY changed by the system to ECON service

(((((? thought they couldn't change without permission))))

, as there is no Overnight service available for this postcode area"

((((Why take the money if you don't provide the service??? Also why advertise the service if you don't provide it?? FRAUD)))).

The delivery depot has advised that this is scheduled to go out for delivery on Friday

(((7 days after I ordered NEXT DAY))).

Please continue to monitor for further updates. Once this has routed out for delivery, the ETA will automatically generated in the system, and the customer will receive a notification with the two-hour timeslot.
Kind regards,
One of XDPs liars
Final (straw) Mile

So this bunch of liars and cheats have caused both myself and the poor seller a load of grief, not to mention a loss of income.....a BIG LOSS FOR ME AS I HAVE HAD TO RESCHEDULE CLIENTS AT A COST OF OVER £1000

PLEASE, IF YOU ARE A BUSINESS THINKING OF USING XDP AS A COURIER, JUST DON'T.

THEY WILL SCREW UP YOUR REPUTATION WITH MISSED DELIVERYS AND LIES.

THANK YOU FOR READING.




29 October 2025
Unprompted review

Review of Wetsuit Outlet

Review of Renogy


Rated 1 out of 5 stars

Zero customer service

Have had 20A DCDC charger in my van for just 6000 miles. Arrived in France for 2 week vacation only to find the charger has failed. No green light. The D+ relay will click occasionally but my leisure battery is flat. No lights. No shower. No fridge box.....nothing. Renogy won't answer the phone. Thanks for ruining my holiday with your piece of cr@p. 6000 miles is all I've done in the 12 months I've had it. No warranty, no refund. AVOID!!!!!

9 June 2023
Unprompted review

Review of Renogy


Rated 1 out of 5 stars

Avoid the DCDC Chargers like the plague.

EDIT REF CASE 00612567
NO RESPONSE AFTER 5 DAYS DESPITE 24HR PROMISE

£100 OUT OF POCKET AND ZERO CUSTOMER SERVICE.

HAVE ORDERED VICTRON ENERGY REPLACEMENT. 5 YEAR WARRANTY UNLIKE 12 MONTH RENOGY OFFER PLUS EXCELLENT REVIEWS FOR CUSTOMER SERVICE. ALSO NO STUPID ARCHAIC D+ SIGNAL TO MUCK AROUND WITH

WISH I'D NEVER GIVEN RENOGY A CHANCE - CR@P GEAR AND CR@P CUSTOMER SERVICE.



Have had 20A DCDC charger in my van for just 6000 miles. Arrived in France for 2 week vacation only to find the charger has failed. No green light. The D+ relay will click occasionally but my leisure battery is flat. No lights. No shower. No fridge box.....nothing. Renogy won't answer the phone. Thanks for ruining my holiday with your piece of cr@p. 6000 miles is all I've done in the 12 months I've had it. No warranty, no refund. AVOID!!!!!

9 June 2023
Unprompted review

Reply from Renogy

Hi Mat, I'm sorry I can't locate your case based on your name on the platform. But regarding the problem you mentioned, it is suggested that you can measure the charger input terminal voltage and D+ line voltage when the green light is not on and the engine is running, and provide it to technical support. In this way they can quickly locate whether the product is faulty and resolve the issue for you. You can contact us via this link: https://uk.renogy.com/contact-us/
Or you can respond to the find reviewer on the Trustpilot platform so that we can receive your email address then we can contact you.

Review of Direct Ferries


Rated 1 out of 5 stars

Never used direct ferries before

Never used direct ferries before. Easy enough booking aside from 1 thing. They can identify your vehicle after inputting your reg plate but you need to input the vehicle dimensions yourself. Previously with other companies this has happened automatically and my oversight cost me more money to "update" the length of my vehicle despite direct ferries already identifying it.

I travel to the continent fairly regularly and will probably use my preferred booking company so I don't get extra charges.

EDIT...CHANGED REVIEW TO 1 STAR. GOT TO PORT AND HAD A £53 SURCHARGE ON VAN HEIGHT. GIRL AT BRITTANY CHECK IN SAID IT WAS NOT MINE BUT DIRECT FERRIES FAULT AND WAS NOT THE FIRST TIME THIS HAS HAPPENED. WONT USE THEM AGAIN. HAD £63 TOTAL SURCHARGES IN THE END. MORE THAN 10% OF MY ORIGINAL TICKET PRICE.

4 April 2023

Reply from Direct Ferries

Dear Mat,

Thank you for your feedback.

We apologise for any inconvenience caused.

Please rest assured the matter has been forwarded to our management department for further review. In addition, we have also sent you an email requiring additional information regarding the payment you had to make at the port directly.

Kindly reply to our latest email with the necessary information so we can assess the matter to its full extent.

We remain at your disposal for any other queries.

Kind regards,
Madalina / Direct Ferries

Review of E.ON Next Energy Ltd


Rated 2 out of 5 stars

I think they call it stuck between a…

I think they call it stuck between a rock and hard place.

I understand that the unit price for electricity will increase hugely when the price cap is removed but where do these companies get off by more than doubling the daily rate??

It won't cost any more to run their business!!

This is an exercise in energy companies combining forces to fleece the general public by charging extortionate daily rates with no foundation for the increase except greed.

I have been an e-on customer for many years and have just renewed my agreement with them. Not because they continue to offer value for money (which they did until now) and decent customer service but because there is no alternative.

21 April 2022
Unprompted review

Reply from E.ON Next Energy Ltd

Hi there Mat,

Thanks for taking the time to leave us a review!

The prices have increased across the industry because of an increase in the cost of wholesale energy - meaning we are also paying more for the energy as a supplier.

This is the reason for the increase in unit rates and standing charges - it costs us more to purchase the energy so we need to charge you more for it. Hope this helps clarify the reason and foundation behind why the prices are increasing across the industry

All the best,
Hewson

Review of Pump Sales Direct


Rated 5 out of 5 stars

Great Service!!

Great Service!!

Well priced pump delivered very quickly....

Can’t ask for more than that 👍👍👍

3 February 2021

Review of JustPark


Rated 1 out of 5 stars

Not fit for purpose

I have a Cornwall Council Multi Use ticket. It NEVER lets me out of the car park. I always have to hit the HELP button and argue the toss with the operator just to get out. It records me as arriving when I'm leaving and I've been charged over and over for 'extended' sessions which have never been refunded. I'm sure I've been charged for Sundays when I'm not even there!! As I write this I am unable leave the car park because it won't allow me to pay for a session. It's Monday morning and Just Park think I've been here Since Saturday at 5pm...which is when I actually left the car park. The Multi Use is supposed to be an affordable, simple to use system where I am able to come and go at my leisure..........I've now been waiting for over an hour for someone to respond to my help request.

EDIT....AS YOU HAVENT CALLED ME I CALLED YOU. THE WOMAN COULDNT HELP ME GET RID OF THE ACTIVE SESSION AND HUNG UP ON ME!!!! I’LL JUST KEEP GETTING THE OPERATORS TO LET ME OUT.....WITHOUT PAYING....UP TO YOU.

21 December 2020
Unprompted review

Reply from JustPark

Hi Mat,

I have reviewed your ticket, and I can see we did finally speak to you that day.

As requested, please contact us back if you have any further questions as we are here to help you.

Regards,

Jules

Review of ghdhair.com


Rated 1 out of 5 stars

GHD Salon VERY unhappy

We are a ghd salon and have been for over 10 years. We placed an order for Xmas stock on 3rd Dec....Questioned why we hadn't received it on 11th Dec.....Still not received it on 18th Dec - Now we have to refund ALL of our clients who pre ordered.

Spent 20 minutes trying to get through to customer services to cancel orders with no luck.

Thanks for nothing

18 December 2020
Unprompted review

Reply from ghdhair.com

Hi,

Thank you for your review.

We are sorry to hear that you experienced some difficulty in contacting our customer service team and we apologise for the disappointment caused.

Unfortunately due to the ongoing Covid-19 outbreak our team were working remotely meaning our email replies were taking a little longer than usual.

We believe that our team have responded to yourself and this has now been resolved, however if you do require any further information please contact us at customerservice@ghdhair.com

Regards,

ghd

Review of Multi-Tool-Store


Rated 1 out of 5 stars

What a waste of my time

What a waste of my time. Spent ages researching what multi tool to buy. Place order, state date of birth and they won’t ship until I send them photo ID. I’m not doing that. They refunded me immediately but I won’t shop again. They need to make it clear BEFORE you buy that they need proof of your age......

16 December 2020
Unprompted review

Review of Outdoor365


Rated 1 out of 5 stars

Waste of time

Place order, state date of birth and they won’t ship until I send them photo ID.....after taking my money. I’m a 48 year old looking to buy an elaborate, overpriced pair of pliers. I am not an axe murderer......I’ll shop elsewhere. First time customer.....the one and only time I’ll shop with you.

15 December 2020
Unprompted review

Review of Barclaycard


Rated 1 out of 5 stars

Applied for Barclaycard credit card and…

Applied for Barclaycard credit card and received just £200 credit despite requesting just £1000 and explaining what I needed it for. Sat on phone for nearly an hour to be told it would take another 2 weeks to increase limit.....too late Barclaycard - I have now had to alter plans at huge expense. You've wasted my time and cost me money!!! £200 Credit??? I own my own home, I have NO mortgage and plenty of money in the bank....I shall be closing my Barclays account and taking my money elsewhere.

Useless

14 August 2020
Unprompted review

Review of Techinthebasket.com


Rated 5 out of 5 stars

Brand new iPad - Perfect

Brand new iPad, as described arrived in perfect condition for £100 less than anywhere else. Took the full delivery time of 8 working days and tracking number only becomes active when parcel arrives in UK.

No complaints....Thank You Very Much

6 August 2020
Unprompted review

Reply from Techinthebasket.com

Hi Mat,

Thank you for purchasing from Techinthebasket.

We are glad that your purchasing experience is pleasant and appreciate your effort to leave product reviews on the actual products on our site if you have time, so that other customers can see what you think of the products.

Here is the link of iPad: https://www.techinthebasket.com/apple-10-2-inch-ipad-2019-wi-fi-128gb-space-gray.html

Once again, thank you very much for your purchase and we hope to serve you again very soon. =)

Sincerely,
Annie

Review of Coversure


Rated 1 out of 5 stars

SCAM AND RIP OFF

I have 2 policies with Coversure and have done loyally for over 12 years. One of my main stipulations was that we were covered for compulsory closure.

We have been been compulsorily closed by the government due to Covid19 and Coversure are refusing to pay out because Covid 19 is 'not on their list of diseases'.

Of course it's not.....no one knew about it until recently.

If you are a member of the National Hairdressers Federation and have a salon policy with Coversure, it's not worth the paper it's written on. £10,000 of premiums and a customer for over a decade and you refuse to pay out when we need you most.

YOU HAVE LOST MY CUSTOM - I'VE NEVER FELT SO RIPPED OFF AS I DO AT THIS MOMENT.

AVOID AVOID AVOID AT ALL COSTS

28 April 2020
Unprompted review

Review of Vodafone UK


Rated 1 out of 5 stars

Lies, lies, more lies and still no broadband

Live date for home phone and broadband was supposed to be 24th March. 2 weeks later I have nothing. I have been lied to continuously about when I would get online again. Finally someone admitted they had no idea when I would go live. I was also promised I could keep my original landline number but have since found out that they changed it and never told me. Family have been trying to contact me on my old number because no one knew it had been changed.... Least of all ME! Horrendous.... If I thought I could get my old product and number back I would...... As it stands I have no broadband, lost a landline I had for 15 years and am trying to work from home on a 4g network that drops in and out...... Avoid

Edit to reply to Vodafone response.

I have spent hours on the phone to your call centre. You have my account number..... You contact me for a change please... You have all my records and the history of this but you do nothing but lie. I am a brand new customer and cannot believe how badly I've treated.

3 April 2020
Unprompted review

Reply from Vodafone UK

Hey Mat. It's disappointing to hear that you've not had the best switch to our broadband and we'd love to help with this. Please get in touch by sending your details on Twitter @VodafoneUK or on our Facebook page here: https://www.facebook.com/vodafoneUK.

Thanks,
Vodafone Social Media

Review of Dermalogica


Rated 1 out of 5 stars

I have a Dermalogica Salon Account.

I have a Dermalogica Salon Account.

Dermalogica have taken it upon themselves to 'Autoship' products and charge for them unless you opt out via an email link. You are not able to opt out of Autoship completely.....just each time they email with a new product.

I can't imagine it's even legal to do this??

How can someone sell you something and invoice for it without you actually asking for or ordering it???? And then say 'you had the option to opt out of buying it'.

Outrageous!

6 January 2020
Unprompted review

Review of Drinks&Co UK


Rated 1 out of 5 stars

Glad I bought though Paypal.

Glad I bought though Paypal.

2 weeks and no sign of order. Raised query and just received refund as order cancelled as they cannot ship until next week.

3 weeks before dispatch and no communication - I'll shop elsewhere.

Order #522937
Order's date: 2019-10-17

5 November 2019
Unprompted review

Reply from Drinks&Co UK

Dear Mat:

We are very sorry for this issue with your order. We are going to check what happened and will back to you with a proper response.

With kind regards,