E Hurst

Sorry to hear about your experience, E. It sounds like our delivery process didn't meet expectations this time. Please reach out to our support team at help@inpost.co.uk for assistance. We aim to improve our service for you.

Thank you E for your positive feedback! We're delighted to hear about your pleasant experience with our delivery service.

Hello,

We're happy to hear you enjoyed our service and plant. Thanks!

Kind regards,

YouGarden Customer Service

Thanks for your 4* review. You may be interested in some of our other pharmacy-based clinical services listed on the Pharmadoctor website such as our Travel and Flu vaccination services.

Hello,

Thank you for taking the time to share feedback. We are pleased to hear that you had a fantastic holiday and the property lived up to expectations, this is exactly what we love to hear!

We're also glad you appreciated the welcome pack.

Thank you for choosing Sykes for your holiday, we hope to welcome you again in the future.

Kind regards,
Ian
Customer Care & Resolution Team

Sykes Holiday Cottages

E Hurst,

We appreciate your 5-star review! We are so happy to hear our team kept you informed, were on time, and provided a pleasant and capable delivery.

Regards,

Hassan

Hi Edward, We’re so sorry to learn of the issues you have experienced with your online order, I can appreciate the frustration caused here. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR49856. Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Thanks - Rich

Hi there,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience at the property did not meet expectations and that you felt the cleanliness fell short of the standards we aim to uphold.

We understand how important it is for our guests to arrive at a clean and welcoming holiday home, and we regret that this was not your experience. Please be assured that we take all concerns seriously and work closely with our property owners and housekeeping teams to ensure high standards are maintained.

We can see that a case has been opened regarding your stay, and our Customer Relations team is currently reviewing the details.

We’re sorry that this stay didn’t reflect the quality we strive to deliver, and we appreciate your feedback as it helps us improve. If there’s anything further we can do to support you, please don’t hesitate to reach out.

Kind regards,
Cerys
Sykes Holiday Cottages

Hello,

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet expectations, and we understand how disappointing this must have been.

We always aim to provide accurate property descriptions and high standards of cleanliness, so it's concerning to hear about the issues you encountered. Please know that this is not the level of service we strive to deliver.

We strongly recommend reporting any issues during your stay directly to the property owner or their local contact, whose details are included in your key collection information. This allows them the opportunity to resolve matters promptly. If you're unable to reach them or need further support, please contact our team directly—we’re here to liaise on your behalf and help get your holiday back on track.

Kind regards,
Cerys
Sykes Holiday Cottages

Good Afternoon,

Thank you for taking the time to leave a review. We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations. We value your loyalty and appreciate you bringing this to our attention. We will investigate this further and ensure that our agents are properly trained to handle customer inquiries effectively.

Thank you,
Rose,
Customer Success Team