Customer Janet Wood

This company are selling a lithium hand held grass cutter,advertising on YouTube. The article received is a load of cheap plastic tat. Does not resemble the article shown, has poor assembly instructions and no information to return it. Fraudulent.

An iron (BEAUTURAL steam iron) worked for three weeks and then stopped. This company is not possible to contact. All routes it claims to provide are unavailable. It now appears that the irons are no longer for sale as previously being on just about all searches they have disappeared. Amazon are not interested. No response from them. I have been defrauded. Buyers beware.

Found my way in to it ok then also found it easy to put a review. Used it a second time

How on earth does anyone get DPD to actually deliver anything. If I know that they are supposed to be delivering I know that I will get a series of 'sorry we missed you' when they haven't been near. Then eventually photo showing it dumped in some strange doorway at least three times (turned out to be five miles away). Customer service gives a load of options that are not appropriate when delivery would be more simple, then accuse the sender if giving a wrong address. Not Giving a Google maps reference must be being ignored or they are the only people on earth who don't know how to use it. I give up.

No delivery. A dress ordered and paid for did not arrive. Can't find a customer service number. Even a complaint on TripAdvisor did not stir them. Wish to warn others. I believe that I have lost money fraudulently.Company is Azlee fashions.

I ordered and paid £36 for a dress on the 22nd of April. I received no confirmation or delivery date. There has been no sign of a delivery. I emailed the company. They promised a reply. None made. Is this a real company or a fraud?

Ordering was easy. Payment straightforward.Reasonable time wait for delivery.Unfortunately some damage to parcel causing leakage to one container.The fault of the carrier not the sender. Decided against the rigmarole of asking for replacement as 75%of goods ok. But if you. want to do something about it I leave it up to you and will credit you with appropriate comments as a result.

Having struggled with gift ordering systems for years due to being housebound. I found that Chummys had the easiest most straightforward I have come across. It took in account that I should be given all information as it was related to the recipient of the gift: even letting me know who had signed for it. Amazing ordering and delivery system.I will be happy and confident to order again. Thanks Chummys.

On time as promised.
Makes DPD look rubbish!

An intelligent and helpful conversation re the problem with an amazing response with spare within hours.

Your carrier pretended to have attempted to deliver and failed four times,despite there being someone here on each occasion. They posted "photographic proof" of houses which were not this property. Different ones each time.Special directions were given which were ignored. THREE other carriers delivered here successfully on the days of your carriers failure. You are being had! Interaction with yourselves was excellent but you were let down and had to refund. I still want the item and may reorder. Please change your delivery system.

No problems, delivered as promised.

Parcel delivered on time. No problems. Satisfied.

Delivered as promised. Satisfied.

Delivered as promised. Efficient and on time.

The van operators worked very hard but the price estimate resulted in my having to pay double the original cost. The removal included dismantling a large double wardrobe. The sliding door track was complicated but the operators proved to be unable to reinstate it and left without it being correct and admitting it. The wardrobe unit is now 50% unusable as the doors prevent drawers opening. I paid double for half the work.

I did my first order to use my voucher early on last year when lockdown started. The service was brilliant. Wouldn't buy wine any other way now. Can't lug wine from the supermarket at my age (79) any more. The rapid delivery of my case of mixed whites is a tasting adventure. Thank you Naked Wines.

I found your on line form easy to navigate with a also a very satisfactory outcome. Thank you.

I object to cotton traders using a high cost phone charge line prominently on the front of their sale brochures. I fell in to the trap having to pay over £15 due to ordering items,being cut off, redialling and having to listen to all the preamble again. It may well have the charges in smaller print but it is still a trap. I am elderly and only re checked the brochure having found that my monthly phone contract charge had doubled.I have been a customer of cotton traders for a number of years, usually ordering on line but in these instances it never occurred to me that the company would be capable of such doubtful practice. Also, they make it difficult to send a direct email to make a complaint.I have tried to navigate their website several times and never found a way.

Delivered quickly after my order. Not seen by me asit was sent as a gift
. My friend however was delighted and decribed it as ' beautiful'.